Julian Hospital - Norwich

Information About Julian Hospital

Located at Bowthorpe Rd, Norwich NR2 3TD, United Kingdom, Julian Hospital stands out for its specialized focus on Mental Health Services. It's an establishment that has earned a place in the community with a specific emphasis on addressing mental health needs, a critical aspect of overall healthcare. For those interested in exploring mental wellness options in Norwich, Julian Hospital is a key point of reference.

Contact Information

- Phone Number: For inquiries or assistance, you can reach out via phone at 1603978294. This ensures direct communication with the hospital for any urgent needs or questions regarding services.

Web Presence

While a specific website URL isn't provided, it's crucial to visit their official page for detailed information about services, patient care protocols, and contact details. This can usually be found through a quick online search using the hospital's name followed by "contact."

Special Features

Julian Hospital prides itself on being wheelchair-accessible, ensuring that all patients, regardless of mobility, can receive care without barriers. The facilities boast:
- A wheelchair-accessible car park for those arriving by vehicle.
- An accessible entrance to facilitate easy entry.
- Wheelchair-accessible toilets to ensure convenience and comfort for all visitors.

Reception and Reviews

The hospital has garnered a total of 24 reviews on Google My Business, which, while a modest number, provides valuable insights into the patient experience. The average opinion stands at 2.2/5, which reflects areas of strength and potential improvement. It's worth noting that reviews can be subjective, so it's beneficial to read through individual comments to understand various perspectives.

Recommendations for Visitors

For anyone considering or currently receiving treatment at Julian Hospital, here are some recommendations:
- Schedule Appointments: Given the specific focus on mental health, it's advisable to schedule appointments in advance.
- Explore Services: Delve into the types of mental health services offered. Understanding what's available can prepare you for your visit.
- Check Reviews: Before your visit, reading recent reviews can provide insights into the current state of care and patient satisfaction.
- Arrive Early: Considering the accessibility features, plan to arrive a bit early to make the most of your visit and to utilize any available facilities comfortably.

👍 Reviews of Julian Hospital

V P.

1/5

Sadly after experiencing my sons care I am giving one star. My son is now in a safe house after having his medicine reduced even though he has a history of suicide , is also having the worst time of his life. After trying to harm himself again last Saturday I will not be putting my son at risk this way again. Expect a complaint.

Megan L.

1/5

So been with this place the past year or so still never got no diagnosis just kept trying me on different medications that made me feel poorly. I missed an appointment then asked for no more appoiments to be booked during the summer holidays because I have a little one and won’t be able to attend so in the space of the summer holidays you sent me 3 appointments out all very close to each other and I haven’t been able to make them. Also not everyone has credit to contact you when they can’t make appoiments ect. I think it’s disgusting when you haven’t heard from someone you don’t even check if there ok And you just discharge people from your services and have now told my doctors not to even let me back for a while. So now any medication I started I’ve now got to go without which means I’m going to be unwell? And you have just left me with nothing again just like everywhere else this is a failed mental health system that don’t actually help people. Just leave you on your own when you’re at your lowest. Mental health in this country especially Norfolk is failing and it’s no wonder we have lost so many people to suicide in Norfolk past few years the suicide rate is high because the mental health services are failing people.

Michelle Y.

3/5

As mental health services go this is standard. Blickling Ward is clean and bright, wasn't allowed in the bedroom so can't comment but no ensuite. Staff varied, some were kind and caring, happy to engage others looked bored and hardly spoke. Disappointed that they let a depressed person stay in her room all day on her own, hardly eating or drinking, would hope the qualified nurses would be better at dealing with mentally ill patients. After 14 weeks there was an improvement but not the outcome we'd hoped for (at least she wasn't rushed to A&E after having cardiac arrest like last year in Julian ward!) consultant was very good, wish he could keep treating her after discharge but it doesn't work that way unfortunately.

Andrew

1/5

Sent an email in April to find out what was going on with receiving support and have heard nothing back other than "psychology has been hassled". 3 months later sitting quietly has not paid off. Last time I saw someone for assessment was October last year. In that time I have heard more than 3 people I knew now dead to suicide. Over 10 years I have lost count now how many friends and acquaintances I have known are now no longer with us. All we are is another statistic for the mental health team in this country.
Wellbeing dont help if you drink, change grow live, they don't help if you don't drink enough, and Julian hospital will tell you what you want to hear and then leave you on a tether.

Sonia D.

1/5

The majority of these comments are extremely negative, and I agree seeing as the whole NHS Mental Health Service is not now fit for purpose. I have had exactly the same exhaustible, disappointing service for years. Appointments that don’t exist, appointments cancelled without telling me, taxis that I had requested not turning up, being kept on benzodiazepines for years so now I’m addicted to them, then being told that my care had been referred back to my GP, they sent a letter to them but not to me, because I had been the one to cancel NUMEROUS, yes, NUMEROUS appointments. Roll up Roll up folks…….The Circus is always in town 😳😡 !!!!!!!

Nick G.

1/5

The sooner they get closed down the better. Just had a snotty girl on the phone book an appointment despite me saying in was at a time that would mean my carer taking unpaid time of work yet again. Nearly half the times Iv attended appointments Iv got there only to find them canceled. Im told if I want a diagnoses of my condition then I need to pay for it privately. Once again the nurse I spoke to couldnt be bothered to read my doctors referral or notes. Ended up with being asked did I want to cancel my appointment which I did.

Laura V. S.

2/5

I recieved a letter in post to explain to call by friday 21st december to confirm my appointment mid january.I called julian hospital up to say I still wanted to be in contact with my psychologist after being placed on hold a couple of mins,the receptionist asked for my contact number ,i did explain who i named my psychologist had my mobile number,gave it anyway.So I thought was fine as left details with the receptionist who even recalled my name without prompting.
Even though i called by the deadline at 2.20pm I recieved a letter the following morning from my psychologist to say my care is being refered back to my GP!!!
& my appointment is not longer valid. i am frustrated as I rang as explained .The receptionist who took my details by phone clearly had Not passed them on to my care worker .as they not open weekends,Ive had to wait worrying out my mind 🙁 . I now have to ring to try and find out what happened.AND ITS CHRISTMAS EVE ! ive been so anxious about this , considering its mental health services .the telephone number my psycholigst gave me isnt a direct line to her &havent got a email for her either,only the reception number . my psychologist isnt ever available to speak to as busy with other clients .feel like Im being punished .Ive now lost my faith in the staff .its not exactly rocket science to transfer a messege on 🙁 VERY DISAPPOINTED & ANNOYED .I havent been sleeping because of stress to make matters worse .

Mark ?. D.

5/5

Always done whatever they can for my mum and her dementia.