Jhoots Pharmacy - Weston-super-Mare

Anja L.

They are almost always closed and there is no pharmacist on site, according to a note on the door. I tried to get a prescription in 4 times this week but no succes! Unbelievable that this is allowed with a pharmacy. This morning I changed to another pharmacy! And 1 star means zero stars

Andy H.

The place is an absolute shambles and as previously mentioned is always randomly closed!
For 3 days I have been trying to pick up a prescription, only for it to be closed yet again.
They are in the business of providing an essential NHS service, yet clearly do not have the ability to do so.
For your own sanity do not choose to get your prescriptions sent here.

Sean S.

Been pretty forgiving with this place over the last 6 months - mostly because the main bloke I deal with there is such a good guy, but I’m getting totally sick of the lack of opening. They’re just never open when they say they are, and completely close randomly even though they say they’re open.

This isn’t a staff issue, it’s an ownership issue. I’m swapping pharmacists and leaving for good. They’re a shambles. I’ve heard from a reliable family member in the field that Jhoots are notoriously bad at paying staff, so few want to work for them. So it’s no wonder they can’t stay open when they’re needed.

It’s a shame this has happened to a previously good local pharmacy - after seeing the transition from Lloyds to Jhoots, I now recommend avoiding. Thought I’d give them a settling in period but little changed unfortunately - again not a staff issue, an ownership/management issue.

After many years, I now recommend all customers now unfortunately move to pretty much any other local pharmacy - this one is no longer fit for purpose.

D J.

Had a message today from the Jhoots pharmacy based at 168 medical in Weston s Mare telling me my prescription was ready. Was a bit confused as I wasn’t expecting anything so I called in.
Turns out the Antibiotics prescribed by my doctor 3 weeks ago was ready.
This prescription was cancelled and sent to a different pharmacy as on the day my doctor prescribed them jhoots had already closed for the day at 16:50 on a Thursday.
No wonder this group is failing.

When I pointed out that the prescription was 3 weeks late. I was told well you obviously didn’t need them.

Wendy H.

Absolutely appalling pharmacy and service. I have rang for 4 days continuously and no one answer thw phones. Left loads of messages and no one gets back to you as promised.I have to ring to check my medication is in and a week later still no response. They are now closing at 5 which I only found out because I had to drive there in the end after work. Would not recommend and would advise anyone to go to another pharmacy.
Did not wamt to leave any stars but had no choice

Emma M.

Went for my 21 month olds medication and they're closed at 3.30. Prescription gets sent there as its on the same road to where I live. Will be changing pharmacy.

naomi G.

Worst Pharmacy I have been too, went in 6 times for a prescription over the period of 4 weeks and kept getting fobbed off.

emmaline L. S.

The new pharmacist here wow!!!!, NO manners, Very rude, she turnt her back on me after refusing to give me an emergency inhaler, as she didn’t understand that they have to prescribe one as I’ve had to do many times before. But she’d rather not take time to understand what I’m saying, leaving me unable to breathe and no further help given .
Bring back the male pharmacist that’s been there for years. Wonderful man.