James Preston Health Centre - Sutton Coldfield

James Preston Health Centre: Comprehensive Healthcare in the Heart of Sutton Coldfield

Nestled in the bustling town of Sutton Coldfield, James Preston Health Centre is a beacon of healthcare, offering a range of medical services to the local community. This well-established medical clinic, located at 61 Holland Road, is committed to providing high-quality, patient-centred care, ensuring that residents in the Royal Town of Sutton Coldfield and its surrounding areas have access to top-notch healthcare services.

Main Services

• General Practice: The clinic offers a wide range of general practice services, including routine check-ups, health assessments, and management of chronic conditions such as diabetes and heart disease.
• Minor Surgery: James Preston Health Centre is equipped to perform minor surgical procedures, such as the removal of skin lesions and suturing of wounds, ensuring that patients receive prompt and efficient care.
• Child Health: The clinic provides dedicated care for children, including childhood immunisations, growth and development checks, and advice on child health and parenting.
• Mental Health Services: Recognising the importance of mental health, the clinic offers support and treatment for a range of mental health conditions, including depression, anxiety, and stress-related disorders.
• Health Promotion and Wellness: The healthcare team at James Preston Health Centre is committed to promoting health and wellness within the community. They offer advice on healthy eating, physical activity, smoking cessation, and sexual health.

Location and Access

James Preston Health Centre is situated at 61 Holland Road in the Royal Town of Sutton Coldfield, Birmingham, with the postcode B72 1RL. The clinic is easily accessible, located just off the A41, providing convenient parking for patients. The nearby train station, Sutton Coldfield, is approximately a 20-minute walk away, with regular services to Birmingham city centre and other local destinations. Several bus routes also serve the area, with stops close to the clinic.

For those with mobility issues, the clinic offers a wheelchair-accessible car park, ensuring that all patients can access the facility with ease. The entrance and toilet facilities are also wheelchair-accessible, further demonstrating the clinic's commitment to providing services that cater to all patients.

Featured Characteristics

• Experienced Healthcare Team: The James Preston Health Centre team comprises highly trained and experienced healthcare professionals, including GPs, nurses, and healthcare assistants. They work together to provide comprehensive, coordinated care for their patients.
• Patient-Focused Approach: The clinic places the patient at the heart of its service, ensuring that all patients feel valued and respected. They strive to provide personalised care that meets the individual needs of each patient.
• Modern Facilities: James Preston Health Centre boasts modern, well-equipped facilities, designed to provide a comfortable and safe environment for patients. The clinic is also registered with the Care Quality Commission (CQC), demonstrating its commitment to meeting national standards for healthcare services.

Practical Information

• Contact Information: Patients can contact the clinic by telephone on 1213555473. Unfortunately, the clinic's website is currently unavailable, but updates may be expected in the future.
• Appointments: Appointments are recommended at James Preston Health Centre, and patients are advised to book in advance by contacting the clinic directly. Walk-in appointments may be available, but patients are encouraged to call ahead to confirm.
• Payment Methods: The clinic accepts a range of payment methods, including debit cards, NFC mobile payments, and credit cards. Patients should note that some services may be subject to additional charges, and it is advisable to check with the clinic regarding specific fees.

Patient Opinions and Positive Aspects

With an average rating of 2.8/5 from 30 reviews on Google My Business, James Preston Health Centre receives mixed feedback from its patients. While some aspects of the clinic's service are praised, others are criticised, highlighting areas for improvement.

Positive aspects highlighted by patients include:

• Convenient Location: Several patients commend the clinic's location, noting its ease of access and ample parking.
• Dedicated Staff: Some patients praise the clinic's staff for their professionalism, kindness, and dedication, with one reviewer commenting on the "wonderful, caring staff."
• Prompt Appointments: A few patients appreciate the clinic's efficient appointment system, with one reviewer noting that they were seen "promptly and efficiently."

These positive aspects demonstrate that James Preston Health Centre has a strong foundation upon which to build and improve its services. By recognising and addressing the areas for improvement highlighted in patient reviews, the clinic can strive to enhance its overall patient experience and achieve a higher level of satisfaction.

In conclusion, James Preston Health Centre is a vital healthcare provider in the Sutton Coldfield community, offering a wide range of medical services to meet the diverse needs of its patients. With a commitment to patient-centred care, modern facilities, and an experienced healthcare team, the clinic is well-positioned to continue serving the local community, striving to improve the health and well-being of its patients.

👍 Reviews of James Preston Health Centre

Pauline B.

2/5

Terrible receptionists. I am a receptionist myself in the NHS so i know how frustrating the job can be but these receptionists need to try and remember that the person on the other end of the phone is usually not feeling well. I saw someone at the practice 3 days ago and was told if the prescription meds didnt help or the situation worsened to ring back and he would give me a prescription for something else. I rang back and the receptionist was reading my notes back aloud to herself and said to in a VERY short, sharp manner "well HAS it worsened?" I said yes that';s why Im ringing for a prescription. She told me very curtly there was nothing available till Next week!! She said i can try ringing back tomorrow at 8 which is usual for an appointment, but I only wanted a prescription and was TOLD to call back by the person i saw. Really bad. She should at least have said well he's busy right now but as soon as he isnt with a patient I'll speak to him and see what he says and call you back. That would have been the POLITE and nice thing to do.

tracy D.

1/5

Bad. Impossible to get appointments!. Hours on the phone and told to ring again later or tomorrow. My mum and I tried several times over weeks until my dad was so weak he now has a potentially fatal condition. Finally got house call organised but literally a day too late! Could have been a different outcome if he'd been seen sooner. Angry and sad.

Kc

4/5

I only haven’t given a 5 star rating because I am not a regular patient here so I can only judge off my one time experience. I can honestly say the receptionist were lovely and couldn’t stop cooing over my baby which I thought was nice and said a lot about them. The nurses who did my babies Bcg were friendly and professional. All accounts for a lot when taking babies for jabs especially as mom tend to be understandably anxious but they put my mind at ease completely.

William H.

1/5

Having arrived 10 munutes early for our scheduled appointment, (9.25am).
We were left waiting outside (WE ARE BOTH 87 YEARS OLD).
Until 10.10am.
As this is a business and a part of the NHS, I think it is disgusting and STEREO TYPICAL of the state of the STATE!!!?

ALSO, WE HAD TO WAIT EVEN LONGER AS NO APPOINTMENTS HAD BEEN SCHEDULED?!!?
And the machine couldnt be used and took another 15 minutes to be able to do the scheduled procedure which was SET FOR 9.45am!!!?

AN ABSOLUTE SHAMBLES.

Julz H.

5/5

Dr Ibraham is always lovely, very pleasant, re-assures you, a gentleman with a lovely smile. Thank you so much to him. I had a knee injection and was offered the flu jab as well. How kind was that. A great Doctor.

jo

1/5

Been with this doctors 38 years they used to be brilliant but over the last 5 years they have gone downhill rapidly can never get through when i phone and the odd time i do theres no appointments anyway spent an hour on the phone this morning to be told ring back tomorrow they really are a waste of time

tim C.

1/5

Bad. Just moved to the area. Was refused registration due to not having official forms linking my name to new adddress. NHS England's states that NO forms of ID are required to register and that a complaint should be made to them and the locall commissioning groups as the practice is not fulfilling their contractual obligations.

David H.

2/5

I am happy with doctors , nurses and staff, but as it is almost impossible to make an appointment this is seldom of any use..I find the phone always engaged from 8 am. There is not even a queuing system.