Islington House Medical Centre - Liverpool

Teresa F.

I can't fault this practice; the receptionists and the GPS are outstanding. I've seen my GPS regularly with my conditions, and I never have a problem getting through each time I ring and have a choice of appointments. Everything is done swiftly and I find the gps and Fiona and the nurses lovely, caring and empathic to your needs and cant do enough for you. My conditions are well managed, and I can fully live my life. Thank you, Islington house. My family have been with this Drs since 1930s from the day they started..outstanding 10/10

Ashleigh C.

The best Drs. Can always get an appointment, always making sure the children receive apps straight away when needed and great reception team. I always feel sorry when people say they can’t get apps through their own practice because I honestly have never struggled with ours. They always answer the phone too. Thankyou guys, during an underfunded nhs crisis you still provide a top quality service. You are appreciated!

Emma J.

As a long term chronic illness sufferer I cannot praise Islington house medical centre enough. The online appointment request service is super accessible the reception team are kind and helpful, Drs Elkin, Dayaram and Reza (along with others who's names I didn't catch) have made me feel understood/believed and have gone to great lengths not only to help me, but to also trust my intuition and knowledge on a mish mash of rare and complicated health conditions/symptoms and do whatever is in their power to help.

Honestly kinder, more efficient, more compassionate than any specialists I've had to deal with, I wish they could just be in charge of what happens to me, more faith and trust in them than anyone I've dealt with outside of this service.

I will NEVER stop being grateful for their support.

Thank you to you all 🙏🏻

Murf

I wouldn't know how good or bad they are, I can never get an appointment. You have to call at 8am but when you do you are repeatedly met with an engaged tone for 40 minutes+ and when you finally get through, there are no appointments left. They will not make appointments for any other day but the day you call which I find astonishing and disgusting. Anyone would be lead to beleive that the medical corporation that owns this substandard practice actually want people to die. Today they had only 15 appointments to give out so the odds of getting an appointment are like winning the golden ticket to see Willy Wonka. They get 1 star1ONLY because I cannot give them less.

Michelle W.

Dr Dayaram is an amazing doctor. I have been under this surgery for 45 years even when it was on Shaw Street then Islington. Fiona the nurse is a tough cookie but fantastic. I don’t know why people have written such terrible reviews. Mick and the rest of the staff on reception are brilliant. I work with women in the criminal justice system with Personality disorders. I have to phone doctors throughout the city and beyond and often on the phone for an hour just to get through. I’m speaking from experience this doctors is the best in the city👍👍👍Well done and thanks for all your help with my diabetes, Hernia, weight issues. You’ve been empathetic and guided me without judgement but direct. Thank you Islington house medical Centre

Jodie C.

I feel so lucky to have Dilia Gomes as my nurse. Dilia has helped me in so many ways , last year she supported me in giving up my vape I have not vaped since I was very emotional, Dilia took time to listen to me and encouraged me. She is so warm, kind and caring. Today Dilia kindly took the time to also talk to me and my 18 year ols daughter about smears and the importance of them also about contraception, I felt so comfortable bringing my daughter to see Dilia. And I can't thank her enough for all her support. I feel reassured so does my daughter, Dilia is an amazing example of how amazing the NHS is, she is a credit to Islington Medical Centre and gives her very best to her patients..... thankyou Dilia for educating my daughter. And for always being so supportive to me always. Love jodie

Michelle M.

Switched GP’s about 3 months ago from a horrendous GP surgery who me and my family have had a lot of trouble from and I’m glad I did, from the very professional receptionists to the lovely AHP nurses that my son and I have seen on our appointments that have listened and have been really helpful, I’ve put 2 online consultation in and I have had call backs just after 9 in the morning from both of them I’m shocked and the quick response but grateful that we have chose the right surgery one that will be helpful and treat me and my sons when needed and not make it feel like an uphill struggle to get the medical help. I have nothing but good comments for this surgery just restores your faith in a good practice.

Paula S.

Been with this surgery my whole life for over 40years and always felt so safe n secure in the doctors and receptionist that have come and gone , i would just like to say how amazing the doctors and nurses are there right now but especially Dr Braniff !!! In the last couple of years both my parents and my daughter have been extremely ill, mum n dad even more so and throughout covid times aswell , Dr Braniff was always there , always able to see them if needed at the drop of a hat and his whole manner n way is just exceptional , he definitely goes above and beyond his job even if they wernt able to get out to the surgery he would visit at home , unfortunately in the last 18 months I lost both mum and dad and Dr Braniff was there throughout !! So caring and became more like a friend , even now still caring of my needs n mental state n checking in !
People are so quick to call doctors and the lack of appointments but I can’t do anything but praise mine n thank him and all the staff at Islington medical centre , there just arnt enough words for how amazing they are and have been to me n my family , I know I am most definitely with the right doctors ♥️and could not recommend this surgery more , thank you for being the kind angels you are ♥️