ieso - Cambridge

Ben

I had CBT therapy about 11/12 yrs ago,if was face to face. So I was a little dubious about speaking to a therapist who I had never met. The 1st session I held back a little because I wasn't to sure on the experience of the therapist etc. I recall going to the doctor's for the 1st time and saying I think I have OCD (the doctor replied I thought that was just arranging things, numbers etc)20 years ago. It is clear to see that Angela ford is an expert in the field and I have just completed my 5th session. I often write stuff down in-between sessions because I was told to do this previously in CBT but never gave the homework ago which is probably why I still find myself in the same place all these years later (Angela will respond with something helpful or a video to watch).Plus I was always to afraid to write things down but it does help strangely enough.I can see the mental health field improving in so many ways, this is very convenient and a great service.The only issue is the length of time you have to wait (some people unfortunately do not have the time). They will probably look back in a 100 years and say wow was it really that bad. Ironically I actually put off doing the CBT at 1st because I was to afraid to face it & they kindly put it on hold for 6 weeks.I knew deep down that I could not miss the opportunity so 5 sessions in I find myself having done more than I thought I would when I originally postponed treatment. I have never really trusted anyone,I don't even trust my self fully. But if you do have the chance give it a go, Am I fully there on the homework side of things probably not maybe 60%. I know that I am in much better place than I was all those months ago when I had the 1st assessment call.Anyhow I would love to say that I know I will have the beating of this but there is still the doubt.But I am confident that Angela can give me all the tools that I need then ultimately it is up to me to make the shift. Slightly off topic for anyone struggling out there/ if you vape STOP. I was doing okay coping but randomly I started to vape I don't know why but did for a few months.My mental health declined and I never really gave it a thought.But if you look into it (there have been a few cases that I could see that have caused mental health episodes. Good luck all and thankyou

Rhys

Finished my therapy a few months ago, and throughout my time using ieso, my therapist was excellent, really understanding and even gave me a few extra weeks on the service so we could work through more stuff. It was CBT based and focused mainly on my anxiety and how to work through things in the present, with a few past events being talked about that could link to the anxiety. Really helpful with everything, the resources and techniques they suggest to you still help to this day.

The only downside is that because it is NHS based, at least the one I was on, you have a limited time and there was not enough time to work on other things that would’ve been helpful to work through. Definitely recommend if you struggle with anxiety/social anxiety.

Emily Pomeroy

Super convenient if making time for appointments is a struggle. To be able to do it from home was very helpful and easier to manage. I found it very helpful and my therapist made me feel very comfortable throughout all of the sessions. I gained a lot of knowledge and feel good to be able to go through this by myself now.

David Carley

I have just finished my treatment with leso and I am happy to give a positive review.
1. Convenient to me as I haven't got to leave home and can do it all online. Can do it in the comfort of my own home.
2. I felt everything that was discussed would help me with things going forward.
3. The lady I spoke to was really nice, friendly and professional. An hour went really quick each week.

Only disappointment was that if you had set sessions each week and you miss a session for whatever reason, You may not be guaranteed the dates and times you thought would still be as what you agreed. I missed a session because I couldn't make it and the date and time changed completely for future sessions.

Jan Xxx

I had 15wks with Christina online texting but never got to finish as ieso updated their site, I was no longer able to read messages or send them. I only had about 2/3 sessions left. Very disappointing. I did inform ieso of this problem and was told it would be resolved and I would get a call, that apparently there is a problem with iPhones and their new site. but sadly no call back and still unable to access or send messages. Sorry Christina it wasn’t ME. Ps ieso cancelled and sent me an email saying as i didn’t attend my last sessions they cancelled it. So much for support when it wasn’t my fault. I had attended every session until they updated their new website. Very disappointing.

Sophie Coker

I’ve worked with a few different therapists at ieso, doing web chat sessions. Like with all therapy & counselling, not every therapist will work for every patient/client.
However, I must rave about my last therapist Joanne. She was fantastic; punctual, respectful, empathetic & it was clear she had a genuine interest in supporting clients to greater wellbeing outcomes.
Joanne tailor made the sessions with me, she did her own research outside of sessions to make the tools, signposting & referrals as specific to me as possible. This made it so effective for me.
I started our sessions during my worst mental health crisis, and pretty terrible life circumstances. I developed through the therapy, and left happier, more fulfilled and with a lot of optimism about my future.
I really couldn’t be more grateful.

Inderpal Virdee

They don’t help they just you goals which are very difficult on your own with depression then they will push you away like you are a piece off dirt not a good service.

Jacki Aston

This was an extremely efficient service received via online chat. My therapist helped me through a very difficult time of my life with an ongoing court case. She was empathetic, very supportive and gave me excellent tips to handle stress and anxiety. I would highly recommend this service to anyone.