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Hunter Community Health Centre - Glasgow

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: Andrew St, East Kilbride, Glasgow G74 1AD, United Kingdom.
Phone: 1355906600.
Website: nhslanarkshire.org.uk
Specialties: Community health centre.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Appointments recommended.
Opinions: This company has 78 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Hunter Community Health Centre

Hunter Community Health Centre Andrew St, East Kilbride, Glasgow G74 1AD, United Kingdom
☎️1355906600

⏰ Open Hours of Hunter Community Health Centre

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–4:30 PM
  • Saturday: Closed
  • Sunday: Closed

Hunter Community Health Centre: A Comprehensive Overview

The Hunter Community Health Centre, located at Andrew St, East Kilbride, Glasgow G74 1AD, United Kingdom, serves as a vital point of access to primary healthcare services within the Lanarkshire region. With a phone number of 1355906600 and a comprehensive website at nhslanarkshire.org.uk, this centre offers a range of services focused on community health needs. The centre’s Specialties: Community health centre designation highlights its commitment to providing accessible and localized healthcare support.

Accessibility is a key priority for the Hunter Community Health Centre. It boasts several features designed to accommodate individuals with diverse needs, including a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These provisions demonstrate a strong dedication to inclusivity and ensuring that healthcare is readily available to everyone. Furthermore, the centre offers general restroom facilities for all visitors.

Appointments are recommended at the Hunter Community Health Centre to optimize patient care and ensure timely access to services. While the centre strives to accommodate all requests, availability can fluctuate significantly. Recent feedback suggests a potential challenge with appointment scheduling, emphasizing the importance of proactive planning. The website (nhslanarkshire.org.uk) provides information regarding service offerings and potential appointment booking procedures, though it’s advisable to contact the centre directly to confirm availability.

Service Offerings and Focus

The Hunter Community Health Centre primarily operates as a community health centre, focusing on delivering a broad spectrum of primary care services. While the specific services available may vary, they generally encompass:

  • General Medical Consultations: Patients can schedule appointments with General Practitioners (GPs) for routine check-ups, illness management, and preventative healthcare advice.
  • Chronic Disease Management: The centre offers support for individuals managing chronic conditions such as diabetes, hypertension, and asthma, providing ongoing monitoring and guidance.
  • Minor Injury Services: The centre may provide treatment for minor injuries and ailments, offering a convenient alternative to attending Accident & Emergency (A&E) departments for less serious conditions. However, recent experiences suggest that patients have been directed to A&E in situations where immediate medical attention is required, highlighting the need for clear guidance and triage protocols.
  • Health Screening and Immunizations: Routine health screenings and immunizations are often offered to promote preventative healthcare and protect against infectious diseases.
  • Prescription Services: GPs at the centre can prescribe medications as needed, ensuring appropriate treatment for various health conditions.

Customer Feedback and Considerations

The Hunter Community Health Centre currently holds 78 reviews on Google My Business, offering a valuable insight into patient experiences. The Average opinion: 3.3/5 indicates a mixed range of feedback, suggesting areas for improvement alongside positive aspects. Some reviews express concerns regarding long wait times for appointments, with instances reported of being on hold for up to 30 minutes. A recurring theme in some feedback is a perceived lack of responsiveness and a somewhat unhelpful attitude from staff members. It’s crucial to acknowledge these concerns and understand the factors contributing to these experiences.

Despite these challenges, many patients appreciate the accessibility features and the convenience of the centre’s location. The centre's commitment to wheelchair accessibility and parking demonstrates a genuine effort to serve the community effectively. However, addressing the reported issues concerning appointment availability and staff communication is essential to enhance patient satisfaction and maintain a positive reputation. The feedback suggests a possible strain on resources and a need for streamlined operational processes.

Recommendations for Prospective Patients: Given the feedback received, it is strongly advised to contact the Hunter Community Health Centre directly to confirm appointment availability and to discuss specific healthcare needs. While the centre offers convenient accessibility features, potential patients should be prepared for possible delays and to communicate their concerns effectively. Utilizing the online resources at nhslanarkshire.org.uk can provide further information on services and operating hours. It’s advisable to phone the centre on 1355906600 to speak with a member of the team and to understand the current appointment schedule.

👍 Reviews of Hunter Community Health Centre

Hunter Community Health Centre - Glasgow
Gerard H.
3/5

Was on hold for 30 minutes to be told Sorry we have no appointments whatsoever!! Call back tomorrow unfriendly manners and uncaring attitude. Things are definitely In a bad way, you're told Not to go to AE but see you've GP. In most cases Impossible.

Hunter Community Health Centre - Glasgow
Eileen A.
3/5

Treatment room is fine and staff don't keep you waiting and treat you with respect.
However Kirkview Practice is another story altogether especially when trying to arrange GP appointments .You are held on the phone for hours at a time and then when you finally get to getting an answer you are cut off.
Continually told to phone at 8.30 am and can still be holding on at 10.30 am then told phone next day with same palaver . Receptionists most unhelpful .
Continually problems with medication reorder line and medication not prescribed or different medication to what has been ordered.

Hunter Community Health Centre - Glasgow
prittybaby1000
5/5

My doctor in the centre could not do enough when it comes to my health thank again M Soutar .

Hunter Community Health Centre - Glasgow
Craig
1/5

Still operating under COVID restrictions. GP still won't see patients for conditions which clearly need to be examined.
Six months (at time of writing) wait just for a review.
Doctor called for my appointment (phone consultation) only to be told to call dermatology (waiting six months already).
Ultimately it resulted in getting nowhere AGAIN.

NHS is a FAILURE. I know it's the state religion we're forced to pay for and you all banged those pots and pans for it but try honesty. It's not a lack of funding, the system can't sustain the population growth and its management at multiple levels is abysmal. This is ultimately the problem with the NHS. Staff and management can get away with giving poor quality service and they won't go out of business. If this was a private clinic with this level of care it would lose customers rapidly and be unsustainable.

Hunter Community Health Centre - Glasgow
Stephanie D.
5/5

I have been attending The Treatment Room for a large infected burn on my arm. The receptionists are kind and helpful. The nurses are superefficient caring and friendly.
A special mention for Stacey who is an exceptional nurse with a wonderful personality who put me at ease and cheered me up during a difficult time for me. Thanks to her expertise my horrendous burn is now all healed! Thank you so much healing angels!

Hunter Community Health Centre - Glasgow
Paula
1/5

The treatment of my gran has been appalling! refusing to see a woman in horrific pain and refusing to do anything for it or do even a basic assessment. She is immobilised in pain. Understaffed or not Truly substandard care. should be ashamed no duty of care whatsoever

Hunter Community Health Centre - Glasgow
Stephen L.
5/5

First time I have been in this medical centre. Attended the Diabetic Podiatry Clinic. Extremely efficient. I was seen exactly on time. The two nurses were extremely pleasant, caring and efficient. Although they found no issues they gave me good advice to keep it that way.

Hunter Community Health Centre - Glasgow
Agusy A.
1/5

This score is for phlebotomy department. Have been to many places for blood taking but this place has the biggest number of unskilled phlebotomists gathered in one space

Hunter Community Health Centre - Glasgow
Gerard H.
3/5

Was on hold for 30 minutes to be told Sorry we have no appointments whatsoever!! Call back tomorrow unfriendly manners and uncaring attitude. Things are definitely In a bad way, you're told Not to go to AE but see you've GP. In most cases Impossible.

Hunter Community Health Centre - Glasgow
pauline S.
2/5

Receptionist not vet pleasant ask too many questions before they decide wether you get seen by doctor

Hunter Community Health Centre - Glasgow
Eileen A.
3/5

Treatment room is fine and staff don't keep you waiting and treat you with respect.
However Kirkview Practice is another story altogether especially when trying to arrange GP appointments .You are held on the phone for hours at a time and then when you finally get to getting an answer you are cut off.
Continually told to phone at 8.30 am and can still be holding on at 10.30 am then told phone next day with same palaver . Receptionists most unhelpful .
Continually problems with medication reorder line and medication not prescribed or different medication to what has been ordered.

Hunter Community Health Centre - Glasgow
Craig
1/5

Still operating under COVID restrictions. GP still won't see patients for conditions which clearly need to be examined.
Six months (at time of writing) wait just for a review.
Doctor called for my appointment (phone consultation) only to be told to call dermatology (waiting six months already).
Ultimately it resulted in getting nowhere AGAIN.

NHS is a FAILURE. I know it's the state religion we're forced to pay for and you all banged those pots and pans for it but try honesty. It's not a lack of funding, the system can't sustain the population growth and its management at multiple levels is abysmal. This is ultimately the problem with the NHS. Staff and management can get away with giving poor quality service and they won't go out of business. If this was a private clinic with this level of care it would lose customers rapidly and be unsustainable.

Hunter Community Health Centre - Glasgow
Stephen L.
5/5

First time I have been in this medical centre. Attended the Diabetic Podiatry Clinic. Extremely efficient. I was seen exactly on time. The two nurses were extremely pleasant, caring and efficient. Although they found no issues they gave me good advice to keep it that way.

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