Hillview Medical Centre - Redditch

Address: The Coach House, 60 Bromsgrove Rd, Redditch B97 4RN, United Kingdom.
Phone: 152766511.
Website: hillviewmedcentre.co.uk
Specialties: Medical clinic, Doctor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 73 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Hillview Medical Centre

Hillview Medical Centre The Coach House, 60 Bromsgrove Rd, Redditch B97 4RN, United Kingdom

⏰ Open Hours of Hillview Medical Centre

  • Monday: 8:30 AM–6 PM
  • Tuesday: 8:30 AM–6 PM
  • Wednesday: 8:30 AM–6 PM
  • Thursday: 8:30 AM–6 PM
  • Friday: 8:30 AM–6 PM
  • Saturday: Closed
  • Sunday: Closed

Hillview Medical Centre Overview

Nestled at The Coach House, 60 Bromsgrove Rd, Redditch B97 4RN, United Kingdom, Hillview Medical Centre stands as a reputable and accessible medical facility. With a phone number 152766511 for direct contact and an online presence through hillviewmedcentre.co.uk, this center ensures that patients can easily reach out for medical advice and care.

Key Features:

- Specialties: The centre specializes in providing comprehensive medical services under the guidance of skilled doctors. Whether it's routine check-ups, specialist consultations, or treatment plans, Hillview Medical Centre aims to cater to a wide range of healthcare needs.
- Accessibility: Recognizing the importance of inclusivity, Hillview Medical Centre offers wheelchair-accessible car parks, entrances, and toilets. This ensures that patients with mobility challenges can visit without difficulty, adhering to their commitment to accessibility.
- Opinions and Reviews: With a solid presence on Google My Business, Hillview Medical Centre boasts 73 reviews, reflecting a community that values the services provided. The average opinion rated at 3.4 out of 5 suggests there's room for improvement but also indicates a level of satisfaction with the care received.

Information for Potential Visitors:

For anyone considering a visit to Hillview Medical Centre, here are some essential points to keep in mind:

- Location Convenience: Situated at The Coach House, 60 Bromsgrove Rd, Redditch B97 4RN, United Kingdom, the centre is relatively easy to find and reach. Its location makes it convenient for residents and visitors alike.
- Accessibility: The center's commitment to accessibility is commendable. The provision of wheelchair-accessible facilities ensures that everyone can receive the medical attention they need comfortably.
- Communication: To make an appointment or seek information, the provided phone number 152766511 is readily available. For those preferring digital communication, the website hillviewmedcentre.co.uk is also a great resource for scheduling and inquiries.
- Expectations and Feedback: While the center has a decent average rating, it’s beneficial for prospective patients to read through the reviews to form a clearer picture of what to expect. This can help in making an informed decision about their healthcare needs.

👍 Reviews of Hillview Medical Centre

Hillview Medical Centre - Redditch
Sally A.
1/5

The doctors, nurses and gps are absolutely lovely However, the reception staff are honestly so vile sometimes The amount of attitudes and lack of manners they have it’s disgusting. I get they work in a very stressful environment but there’s no need to be rude to someone who has been nothing but polite to you.

Hillview Medical Centre - Redditch
Chris M.
5/5

I have to say over time the quality of reception staff has improved immensely, I can vouch for this personally, the ability to see a gp has improved and there are very good alternatives if you are happy with that, my main gripe is the car parking facilities, my last visit and many others I've had to walk up that steep hill and with horrendous sciatica no joke, I wouldn't mind but there are about 23 spaces full and when you go inside there are between 2 to 4 people waiting, how's that possible, have mentioned it before and response is less than enthusiastic, it's about time the management started to monitor these vehicles or put signs up making people aware that these spaces are solely for patients some often with mobility issues and put there patients needs first instead of letting anyone park there because they can.

Hillview Medical Centre - Redditch
Chris L.
5/5

Excellent service from Hillview Medical. I called in the morning for an appointment and I was seen the same day. All the staff are friendly and helpful and I was seen within 10-15 minutes of my appointment time. I don't understand why people can be so negative about Surgery reviews. The care and systems are in place and I commend all that work in this sector as I'm sure it must be a demanding sector to work when you are dealing with ill people. Good job Hillview!

Hillview Medical Centre - Redditch
Hannah C.
5/5

Absolutely brilliant service. Receptionists are friendly and helpful. I go regularly for b12 jabs and Rebecca the nurse is always lovely. Never a problem getting an emergency appointment as there's an efficient system in place. Pharmacy inside so easy to collect medications. Dr Giles is superb.

Hillview Medical Centre - Redditch
Emma F.
5/5

Moved here about a month ago from another surgery in the area, that I have given up on and I have to say I am impressed with the service here. I have been seen within 30 mins of calling here by actual doctor, instead of a phone call in two weeks. I only seen two doctors so far and all is good.

Don't get me wrong the doctors at The Dow are fantastic and have helped me a great deal its just the lack of appointments and I have only seen an MSK recently or a nurse and can not get an appointment with the actual doctors and fed up of fighting my way through the office staff to see someone and been let down by the appointment system and lack of accessibility when I was on crutches for years, stairs are not your friend.

However, Hillview actually has a ramp and a car park and even a disabled space, everything is on one level and even the pharmacy is in the reception area. I delight for mobility/health issues that make climbing stairs or a hill hard. Thanks Hillview for a refreshing actual patient focussed surgery. xxxx

Hillview Medical Centre - Redditch
Sophie P.
5/5

I have my first blood test this morning at Hill View Medical Centre that was the first time for me to go in there and the staff and the nurse are so down to earth and they are amazing.

and they don't ring you evertytime like other surgery's. Always Check for blood test results on the app called NHS App you can Accessed or view all your medical records.

Hillview Medical Centre - Redditch
Eve G.
5/5

Been registered here for years and the efficiency and care has always been great , appointments have been never longer than a week later depending on urgency such pleasant staff throughout the surgery and pharmacy.

Hillview Medical Centre - Redditch
Rob H.
1/5

I am writing to bring attention to the general manner of customer service at Hillview

I consider the level of customer service to be very poor and for the most part an off putting experience on the part of the Receptionist response.

My wife was spoken to in a surly disinterested manner this morning following her request for a dressing change following Spinal surgery.

Not only was the individual incredibly rude in her manner, she actually terminated the call mid sentence of my wife thanking her for making the appointment

That individual needs either firing or retraining on how to talk to patients
She quite obviously has an attitude problem..

Robert Haynes

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