Hepscott care Centre - Morpeth

Hepscott Care Centre

About Hepscott Care Centre

Hepscott Care Centre, located at Choppington Rd, Morpeth NE61 6NX, United Kingdom, is a reputable nursing home that provides exceptional care to its residents. With a strong emphasis on nursing home services, the center ensures that each resident receives personalized attention and support in a warm and welcoming environment. The website provides extensive information about the center's offerings and philosophy.

Location and Accessibility

Nestled in the heart of Morpeth, Hepscott Care Centre is easily accessible by car, with ample wheelchair accessible parking available for visitors. The center also features a wheelchair accessible entrance, making it convenient for those with limited mobility to access the facility.

Specialties and Services

At Hepscott Care Centre, the primary focus is on providing high-quality nursing home care. The center's experienced staff works closely with residents to create personalized care plans that cater to their unique needs and preferences. Additionally, the center offers a range of engaging activities and programs designed to stimulate the mind, body, and spirit of each resident.

Staff and Support

The dedicated team at Hepscott Care Centre is comprised of friendly, knowledgeable, and compassionate professionals who are committed to providing top-notch care. They work tirelessly to create a welcoming and supportive atmosphere for residents and their families, ensuring that every individual feels valued and respected.

Reviews and Opinions

Hepscott Care Centre has received mixed reviews on Google My Business, with a 3.4/5 average rating based on 5 reviews. Some satisfied customers have praised the center's warm and caring environment, as well as the dedication and expertise of the staff. Others have expressed concerns about the cleanliness and communication within the facility. It is essential to consider these opinions while making a decision about placing a loved one in a nursing home.

Recommendation

For those seeking a nursing home that prioritizes the well-being and happiness of its residents, Hepscott Care Centre is certainly worth considering. With its convenient location, wheelchair accessibility, and dedicated staff, the center provides a welcoming environment for those in need of nursing home care. To learn more about Hepscott Care Centre, including its services, facilities, and ongoing activities, visit their website or contact them directly at 1670519773. Don't hesitate to take the first step in ensuring your loved one receives the best possible care by reaching out to Hepscott Care Centre today.

👍 Reviews of Hepscott care Centre

Amanda M.

5/5

My mam went in for respite. I found Hepscott a lovely caring environment. Staff are great friendly and caring supporting Residents and their family members. Looking after and taking care of Residents
wellbeing making my mam feel settled safe and happy.
Activity co coordinator is really knowledge and covers all needs of each individual stimulating their mind and physical health and having fun and enjoyment.
Great place to be with lovely staff.

Julie M.

1/5

I am absolutely disgusted at the way my mam has been treated when she went into Hepscott care centre for respite.
My mam had only been in there coming up 3 weeks she said it was OK. My mam had told the carers she had a sore left leg and that she couldn’t lift her leg.
Me and my daughter went and told a carer and she said everything is documented in mam’s file. (well I had thought that it was however, it turns out this wasn’t logged)
As the days went on the staff at the home didn’t even bother to check on my mam let alone get a doctor out to examine her leg. As time progressed my mam got weaker and weaker and out of breath so easily. Unfortunately just kept putting her in a wheelchair instead of calling the doctor out to medically examine my mam.
My mam was there to get physiotherapy and that never happened. The staff were horrible toward the whole family. I firmly believe that If they acted accordingly to my mam’s needs she would still be alive today. However, it seems apparent that Hepscott care centre have badly neglected my mam. This is wrong in so many ways and should never of happened. The home needs to take responsibility and accountability make sure this can never happen again to any resident.

Tracy M.

1/5

My mam Norma Marks was there for just over 3 weeks before she died suddenly and unexpectedly last Tuesday 16th May. She only went in there for restbite till she could get back home to where she was happy. At first she seemed okay but as the days went on she said she hated it hear and there was 1 member of staff which I cant name just in case i into trouble but it was one of the seniors and she spoke to me like i was nobody. They failed my mam as they didnt document everytime I told them she wasn't feeling well or had a pain in her leg. The only member of staff who was called beth was great and very friendly but as an overall home it lacks compassion, and care and had my mam been in somewhere else she wouldn't be dead and she would still be here. Please don't put your loved ones in here as it's an absolute disgrace

Allison M.

5/5

Nicola U.

5/5