Hatfield Health Centre - Doncaster

Address: Ash Hill Rd, Hatfield, Doncaster DN7 6JH, United Kingdom.
Phone: 1302897600.
Website: hatfieldhealthcentre.co.uk
Specialties: Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 53 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of Hatfield Health Centre

Hatfield Health Centre Ash Hill Rd, Hatfield, Doncaster DN7 6JH, United Kingdom

☎️1302897600

⏰ Open Hours of Hatfield Health Centre

Monday: 8:30 AM–6 PM
Tuesday: 8:30 AM–6 PM
Wednesday: 8:30 AM–6 PM
Thursday: 8:30 AM–6 PM
Friday: 8:30 AM–6 PM
Saturday: Closed
Sunday: Closed

Hatfield Health Centre: A Comprehensive Overview

Hatfield Health Centre, located at Ash Hill Rd, Hatfield, Doncaster DN7 6JH, United Kingdom, is a general practice offering a range of healthcare services. The centreâs telephone number is 1302897600, and its website can be found at hatfieldhealthcentre.co.uk. It primarily specializes in Doctor services, providing essential primary care to the local community. The practice strives to deliver accessible and patient-focused healthcare, reflecting a commitment to meeting the diverse needs of its registered patients.

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Location and Accessibility

The centreâs location at Ash Hill Road in Hatfield offers convenient access for residents in the Doncaster area. Wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom are readily available, demonstrating a strong commitment to inclusivity and catering to individuals with mobility requirements. This accessibility feature significantly enhances the overall patient experience, ensuring that healthcare is available to everyone regardless of their physical abilities. The surrounding area offers a variety of amenities, contributing to a comfortable and supportive environment for patients and visitors alike.

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Services Offered

Hatfield Health Centre focuses on delivering core general medical services. The primary service provided is general medical consultations with doctors. Beyond routine check-ups, the practice also offers support for a wide range of common health concerns, and provides access to advice regarding preventative healthcare measures. Patient well-being is at the core of the practiceâs operations, and they aim to provide timely and effective care.

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Patient Feedback and Reputation

The practice has garnered a considerable number of reviews on Google My Business â currently, there are 53 reviews available. While the average opinion stands at 2.3/5, this suggests areas for potential improvement. However, the recurring theme amongst reviewers highlights the reception teamâs consistently helpful and polite demeanor. Patients frequently commend the staff for their responsiveness and willingness to assist with appointment scheduling and communication with other healthcare professionals, such as GPs and pharmacists. The ability to secure appointments or receive timely phone calls from relevant specialists is a valued aspect of the service, contributing to a smoother and more efficient patient journey. The positive feedback regarding the reception staff suggests a strength in patient relations â a crucial element of a successful healthcare setting.

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Key Features and Considerations

Accessibility: The centreâs commitment to accessibility is evident through its designated wheelchair-accessible facilities.

Reception Team: The consistently praised reception team contributes significantly to the overall patient experience.

Communication: Facilitating communication between patients and other healthcare providers is a priority.

The practiceâs website, hatfieldhealthcentre.co.uk, offers further details regarding services, opening hours, and registration procedures. It is recommended that prospective patients visit the website to obtain the most up-to-date information and navigate the registration process efficiently. The website also provides contact information and outlines the procedures for booking appointments and requesting medical advice.

The centreâs dedication to providing a comfortable and accessible environment is noteworthy. It emphasizes patient satisfaction and strives to deliver effective medical care within a supportive framework. While the current average rating may warrant attention, the consistently positive comments regarding the reception staff suggest a solid foundation for future growth and improvement. Continued investment in staff training and patient feedback mechanisms will undoubtedly contribute to a more positive and rewarding experience for all patients.

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👍 Reviews of Hatfield Health Centre

steve R.

5/5

Arrived 15 mins before appointment, receptionist was very polite and helpful, only waited 10 mins after my appointment time. The physio I saw was very friendly and listened to what I had to say, left feeling satisfied and at ease with my shoulder pains.

Janet H.

5/5

I always find the reception team very helpful and polite , no issues at all. They will try to get you an appointment or at least a telephone call from the GP or Pharmacist based at the surgery.

Dawn G.

1/5

Shambles of a place. Wait times of 45minutes+ on the phones. Always behind on appointments due to emergencies apparently
This surgery needs sorting out.
Waited in a queue for 20 minutes today just to speak to reception.

wayne T.

1/5

With out a doubt the worst doctors surgery ever my mother is a bed ridden alzheimer’s patient who we’ve been trying to get a doctor out as she isn’t eating or drinking had a phone call from the doctor who said best she can do is order a blood test . . Total waste of space

Mathew D.

2/5

Fortunately I don’t see a G.P that often but each time I do I arrive early and I’m seen late. Yet again a wait of 25 mins this morning for appt at 9.10 (previously 30 & 45mins) to see the doctor. Called into consulting room and sat down. Waited for the doctor to finish typing notes from previous patient which became an awkward amount of time! Doctor appeared disinterested and asked questions i had already provided the answers too in my history 🤦‍♂️
I have little confidence in this surgery.

Richard T.

1/5

Turned my 1year old away from his third lot of vaccination claiming he was late for his appointment when they were early.

3 years later I take my daughter for her vaccinations booked in for 3:30pm and they changed it with out warning to 2:40pm making us late.

Pete D.

1/5

The Doctor refused to see my 91 year old Mum with breathing difficulties on her 2nd visit in two days. She ended up in hospital that night and is still there now. If the Doctor had done their job properly it would have possibly saved a considerable drain on NHS resources, to say nothing of having looked after my Mum properly

K G.

1/5

Ridiculous place. Wait times of 45minutes+ on the phones. Ended up driving in to speak to someone. No one on reception. But you can see 3/4 people in the back drinking tea at their desks. No one came out to say they’ll be a minute or anything.
NOBODY walks out of this surgery pleased with the service. So many complaints - but it never gets any better, upper management/NHS need to audit/look in to this surgery as it is the worst doctors surgery I have ever experienced.