Harold Wood Urgent Treatment Centre - Romford

Harold Wood Urgent Treatment Centre Overview

Located at St Clements Ave, Romford RM3 0FE, United Kingdom, the Harold Wood Urgent Treatment Centre offers a vital service for those in need of immediate medical attention outside of regular clinic hours. With a phone number 2034167722, patients can easily reach out for assistance.

Key Features and Services

- Specialties: The center specializes in providing urgent care, functioning similarly to a medical clinic but with a focus on treating conditions that require prompt attention but aren't emergencies severe enough for the hospital. It's particularly beneficial for walk-in cases, offering immediate medical advice and treatment.

- Accessibility: For those with mobility issues, the center boasts a fully wheelchair-accessible car park, an entrance, and toilets that accommodate wheelchairs. This ensures that everyone, regardless of physical ability, can receive the care they need without unnecessary barriers.

- Facilities: While specific services may vary, the center's commitment to offering urgent care means it's equipped to handle a variety of medical needs. The inclusion of a walk-in clinic makes it a convenient option for those without appointments or who require immediate care.

Visitor Information and Reviews

Patients and visitors can find the center at St Clements Avenue, Romford RM3 0FE. The average opinion of those who have left reviews on Google My Business is a modest 2.4/5, indicating room for improvement in certain areas despite its commitment to urgent care services.

Some standout points from reviews highlight the staff's politeness and helpfulness. For instance, one patient shared an experience where they received efficient support and effective treatment for sudden breathing issues, showcasing the center's capability to provide timely and effective medical attention.

Recommendations for Potential Visitors

For anyone considering a visit to the Harold Wood Urgent Treatment Centre, here are some tips:

- Arrive Early: Given the center's focus on walk-in patients, arriving a bit early can help ensure you're seen promptly.
- Check Availability: Sometimes, due to high demand, waiting times can vary. Checking ahead or calling might be beneficial.
- Patient Comfort: Take advantage of the center's wheelchair-accessible features if needed for comfort or mobility.
- Feedback: If you have a positive or negative experience, leaving a review can help other patients and contribute to the center's continuous improvement.

👍 Reviews of Harold Wood Urgent Treatment Centre

RecoveredChords

5/5

Absolutely brilliant! Having developed breathing problems overnight while recovering from a heavy cold, I asked my pharmacy for advice the following morning and was advised to see my GP immediately. My practice had no appointments, so I went to the polyclinic. All staff with whom I had contact, were polite and helpful. I am so grateful for their efficient support and effective treatment.

Dawn

5/5

I went to the clinic 2 hours after it opened and was in and out in an hour. I was dealt with by 4 staff members and ALL were polite, helpful and even a little bit chatty to settle my nerves. I had an X-ray and waited about half hour for the results. It was a smooth process and one I wouldn’t hesitate to recommend to others.

Erin T.

5/5

We recently took our child to the polyclinic. We arrived just before opening time - there were already a few patients waiting. Our child was seen by triage, x-rayed & their fracture put in a cast (with a follow up appointment booked with Queens), all within approximately 2 hours. I imagine if we'd have gone to A&E we would have had double or triple that wait time. A huge thank you to the staff, who were all very kind and efficient.

Jennifer F.

1/5

This is the second time here and both experiences have been below unacceptable.
No interest in care how this place can be called urgent care I don't know.
I went regarding a raging foot infection to be told to see a podiatrist. It was out of hours and the infection un unknown resulting In urgent intervention. Due to infection and chest infection, all of which were missed. Picked up by GP 3 days later when I could get an appointment. This time same foot can not walk or bare weight in ankle or foot. X-ray not broken by!! No help just go back see gp. I have a bone condition and not everything will show on an x- ray not interested. See your Gp. I can hardly walk. No care no compassion and complete waste of anybody’s time and taxpayers money the only part of my experience that was good was a receptionist.

Breacher A. W.

3/5

It can be decent for dealing with minor ailments or injuries but, in cold weather, waiting until 8am for the place to open can be a bit much.. please open the building sooner & start booking people in from 8am... it will certainly make people happier

Carol S.

1/5

I was very poorly with breathing issue. The doctor (women) who was on duty Boxing Day morning was extremely rude had no bedside manner and did not care whatsoever!!!! I have never been spoken to so abruptly and talked down to by a doctor. Made me feel like I was wasting her time when I was having breathing difficulties.

Linda T.

5/5

I had cause to visit the poly clinic this morning. I first saw a male nurse who took my temperature, he slid over toward me in his swivel chair stopped about half way then i had to lean over out of my chair so he could put the temperature probe in my ear. He asked me what was wrong and then told me to wait outside and I would be called to see someone else.
I then saw a Doctor who was very polite, very friendly and made me feel at ease. He cleaned and dressed my wound then gave me a prescription for antibiotics and dressings for my wound.
He deserves the 5 stars.

Tomasz M.

1/5

AWFUL AWFUL service! DO NOT go here! 111 refereed me.. Possible broken foot.. couldn’t walk at all, no weight loading for days and on crutches.. they REFUSED to xray me even though the 111 doctor and my GP doctor told them on the phone I need an X-ray to rule out a fracture! Didn’t even see a doctor! Ben Colsley “advanced nurse position” extremely very very rude .. absolute zero decorum .. this guy needs sacking or a medical judicial review for lack of patient care! didn’t even look at my foot to assess it.. and after 1 min waited outside room and told me to get out and lodge a complaint! I asked why are u be being so rude to me? “It’s Monday and I’m busy… said you’re not getting an X-ray..” spoke to manager to complain saw a different person and that was just as poor.. I’ll be lodging a formal complaint.. worst service from a Health professional I have ever received.. even asked me to get out of the provided wheelchair when I can’t walk! Have to now go to an A& E department with more taxi costs.. didn’t even give me after care guidance.. horrible horrible place