Handford House Care Home - Ipswich

Handford House Care Home stands as a notable facility located in the heart of Ipswich, offering dedicated elderly care services within a supportive environment.

Introduction to Handford House Care Home

Nestled at 27A Cumberland Street, Ipswich, IP1 3PA, this facility is part of the esteemed Healthcare Homes group. It operates as a comprehensive Nursing home, providing a range of care options tailored to meet the diverse needs of its residents. The establishment is designed with comfort and well-being in mind, offering a homely atmosphere combined with professional nursing care. Handford House is committed to maintaining high standards of care, ensuring that residents receive the attention, dignity, and support they deserve throughout their stay.

For individuals seeking more information or looking to arrange a visit, Handford House provides several contact avenues. Their primary telephone number is 1473231111, allowing for direct communication with their team. Alternatively, detailed information, including specific service inquiries and availability, can be accessed through their official website: healthcarehomes.co.uk. This online resource is invaluable for potential residents and their families, offering insights into the quality of care, resident testimonials, and the facility's overall reputation.

Location and Accessibility

Handford House is conveniently situated in Ipswich, a historic town in Suffolk, England. Its address, 27A Cumberland Street, places it within a central area, making it relatively accessible for both local residents and visitors. Cumberland Street itself is a key thoroughfare in Ipswich, offering easy access to local amenities, public transport links, and other services.

Accessibility is a key consideration for any care facility, and Handford House addresses this thoughtfully. The premises feature a wheelchair accessible entrance, ensuring that individuals with mobility challenges can navigate to the facility with ease. Furthermore, a wheelchair accessible parking lot is available, providing dedicated spaces for visitors and residents in mobility aids. These features demonstrate the facility's commitment to inclusivity and ensuring that all potential residents and their families can visit and experience Handford House comfortably.

Services and Specialties

As a dedicated Nursing home, Handford House focuses on providing comprehensive care for the elderly. The core specialty offered is nursing care, delivered by qualified professionals who are attentive to residents' medical needs. This nursing care encompasses a wide range of services, from managing chronic conditions to administering medication and providing personal care assistance. The emphasis is on maintaining residents' quality of life, dignity, and health through skilled nursing intervention and compassionate support.

While the primary offering is nursing care, facilities of this nature often provide a spectrum of additional services tailored to enhance daily living. These might include assistance with activities of daily living (ADLs) such as bathing, dressing, and eating, as well as support with mobility. Handford House likely also organises social activities and recreational programs to foster a sense of community and combat loneliness among its residents. These activities can range from simple group meals and coffee mornings to more structured outings and hobbies, contributing significantly to the residents' overall well-being and mental stimulation.

Reputation and User Reviews

Understanding the experiences of current and former residents and their families is crucial when evaluating any care home. Handford House, under the Healthcare Homes group, has established a presence online, notably on Google My Business. The facility currently holds a record of 14 reviews on this platform, offering potential residents a snapshot of user experiences.

The average rating across these reviews is 2.9 out of 5 stars. This score, while not exceptionally high, provides important context. It suggests that while the facility may have a dedicated clientele who appreciate certain aspects of the care provided, there might be recurring concerns or areas identified for improvement by some residents or their families. It is always advisable to read individual reviews carefully to understand the specific feedback being given. Critiques might relate to aspects such as the quality of nursing care, responsiveness of staff, food quality, or the overall atmosphere of the home.

When considering reviews, it's essential to approach them with a balanced perspective. Ratings can fluctuate based on individual experiences, the time of placement, and the specific needs of the resident. Therefore, while the average rating is a useful starting point, seeking more detailed information through direct communication with the facility or requesting an inspection visit is highly recommended before making a final decision.

Information for Potential Residents and Families

For families navigating the process of finding the right care home for a loved one, Handford House offers both challenges and considerations. The information readily available includes the facility's contact details, its location, and basic service offerings. Prospective residents can initiate the process by calling the provided telephone number or exploring the details on the Healthcare Homes website.

An essential step for any family researching Handford House would be to arrange a personal visit. Nothing replaces seeing the environment, observing the interactions between staff and residents, and asking direct questions. Visiting allows families to assess the cleanliness and homeliness of the facility, gauge the friendliness and competency of the staff, and understand the daily routine firsthand. During a visit, families might inquire about staffing ratios, specific nursing protocols, emergency procedures, and the accommodation options available.

Furthermore, requesting detailed information about costs, payment plans, and available financial support options is advisable. Understanding the financial commitment involved is a critical aspect of the decision-making process. Healthcare Homes should be prepared to provide transparent information regarding fees and any associated charges. Families are also encouraged to ask about the admission process, necessary documentation, and any potential waiting lists.

While online reviews and the facility's website offer preliminary insights, they should be supplemented with personal interaction and potentially an official assessment from regulatory bodies if available in the region. Each family's situation is unique, and what works well for one may not meet the specific needs of another. Handford House, with its focus on nursing care and its accessible features, presents itself as a potential option, but thorough investigation is always recommended.

👍 Reviews of Handford House Care Home

Hazel G.

1/5

Handford House/Healthcare Homes you have the audacity to respond to reviews on your website with, thank you for your feedback, we are sorry to learn of your experience. You have known for months about the terrible care my sister received in your home. We proved to the local authority that you were guilty of neglect but still you denied it. The truth will always come out in the end. You should all hang your heads in shame.

It appears I cannot leave a negative review without giving you one star, rediculous!!!

Stephanie C.

1/5

If I could have put a minus I would have but this app won't allow it. My sister spent only a few days in Handford House care home and in my opinion she was neglected on every level before she died. It has left me very anxious about having to spend any time myself one day in a care home, and as a family we await some kind of justice for her.

Jayne V.

1/5

Wish I'd never heard of this place, my mum suffered physically and mentally by being in this home and it led to her already short outcome being significantly shorter. I hope justice gets done.

Lexi J.

4/5

Over all alright.My sister is one of the staff and I've been there for a few minutes to look around and looked alright 👍🏽

Catherine E.

5/5

My Father was transfered to Handford House for end of life care, the care he received was outstanding, all staff of all disciplines were amazing and extremely supportive to us as a family.

Baiju S.

5/5

Always very good experience

susan H.

5/5

dad hasn't even arrived yet but I can not thank Mike enough for all his support leading up to dads arrival.

Tania B.

1/5

Not very clean in the day rooms and in patients rooms . Walls are dirty with spilled food and drinks down them....