Hanborough Pharmacy - Witney

Hanborough Pharmacy: A Comprehensive Overview

Hanborough Pharmacy, located at Langford Wy., Long Hanborough, Witney OX29 8FQ, is a reputable pharmacy that caters to the healthcare needs of the local community. Established with a commitment to providing high-quality services, Hanborough Pharmacy has become a trusted name in the area.

Key Features and Services

• Specialties: As a pharmacy, Hanborough Pharmacy focuses on dispensing medications, offering advice on drug usage, and providing various healthcare services.
• Accessibility: The pharmacy boasts a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that all customers can easily access their services.
• Payment Options: For added convenience, Hanborough Pharmacy accepts credit cards and supports NFC mobile payments.

Location and Contact Information

Hanborough Pharmacy is conveniently located at Langford Wy., Long Hanborough, Witney OX29 8FQ. Customers can reach the pharmacy by phone at 01993880351. Additional information and services can be found on their website: hanboroughpharmacy.co.uk.

Customer Opinions and Reviews

Hanborough Pharmacy has received 29 reviews on Google My Business, providing valuable insights into the experiences of past customers. With an average opinion rating of 3/5, it is evident that the pharmacy strives to meet the expectations of its clientele.

Final Recommendation

For those in need of a reliable pharmacy in the Long Hanborough area, Hanborough Pharmacy is a solid choice. With its convenient location, accessible facilities, and commitment to customer satisfaction, this pharmacy is well-equipped to meet your healthcare needs. Don't hesitate to visit their website or contact them by phone to learn more about their services and how they can assist you.

👍 Reviews of Hanborough Pharmacy

edwardox

1/5

Possibly the worst pharmacy I have been to. I always give healthcare workers the benefit of the doubt as the vast majority work hard to keep patients safe and well. However this pharmacy gets a 1 star rating, and I will give valid reasons why; I waited 45 minutes for a standard frequent prescription, prompting for a response after waiting 30 minutes I was met with a reply of that the pharmacist is aware. I was polite and courteous during the time I was there. I was asked for proof of my repeat prescription and other irrelevant documents that could be found on the NHS Spine (pharmacists computer and database) through a 111 referral. I have had many of these type of prescriptions and at even the busiest of times (of which today was not) it would take maximum 15 minutes. The pharmacist responsible although calm did not follow through the standard procedure I have encountered 100s of times in the past. There were many people in the pharmacy annoyed that their prescriptions were not on time and asked to follow a complicated procedure online that many people understandably were annoyed about. Despite 7 people running the pharmacy with 2 responsible pharmacists it bewilders me to how such incompetence is found. I have been to many small pharmacies with heavier traffic, with just 2 people running the pharmacy most of time with very little time compared to the 45 minutes I have waited. Additionally some of the staff seemed to take as much time as they can to chat before doing any work, even a time I encountered a worker walking around with a box on her head, which is truly unbelievable for an important institution like a pharmacy. I post reviews to many places and I have never rated a pharmacy under 3 stars. I have tried to be as unbiased and logical in this review, if the pharmacy changes its work dynamic or responds to this critical feedback I will update this review and rating. But if you still see this review in 2-3 months time from the time of posting then unfortunately I will strongly advise anyone in the surrounding area that relies on this pharmacy to change to the closest pharmacies in Woodstock and Witney which have positive reviews, having been to one in Witney. Thank you for reading and I hope this can shed some light on a pharmacy that can hopefully be improved on.

Hilary S.

5/5

Very busy. Very helpful. Very friendly.

Joanne W. (.

5/5

Really helpful here and never have to wait long to be seen.

nick B.

1/5

Always an issue. Turned away 4 times in first 6 visits. Internet down, prescription not ordered etc etc

L. B.

5/5

Staff are very friendly and helpful, would highly recommend

Gemma G.

5/5

Staff and services are amazing there. They are under immense pressure but despite this they are all so great at what they do !

Hiro C. B.

1/5

It is extremely understaffed and has a very rude receptionist.
Overall i would rather go the extra 10 minutes to the lovely Woodstock pharmacy that let me in 1 hour after closing time

Nigel J.

1/5

Dangerously incompetent. Went to pick up medication, took an absolute age to get served, checked with the dispensing clerk to ensure the meds supplied were as specifically requested and was assured that they were correct and in accordance with my needs. When I got home and read the small print I was astonished to discover that the meds were not as the clerk had described. I’ll now need to return for the umpteenth time to inform them again of their error and no doubt have to wait yet another week for the correct medication to be ordered in. This is not the first time this has happened and they previously added a note to my records to make sure this doesn’t keep happening, but that clearly didn’t work either. Anyone responsible for dispensing medication who can’t understand that what they say they’re giving to a patient isn’t what they’re actually dispensing shouldn’t be employed to do this job; under some circumstances such practice could have very serious consequences for the patient. This is not acceptable and they should be utterly ashamed of themselves.