Halo Bridgnorth Endowed Leisure Centre - Bridgnorth

Beverly Jones

To the manager. Please review the cleaning of the changing cubicles and changing area as there are some very concerned customers on the standard of cleanliness. This is no reflection on the Life Gard's and Teaching Staff ! .

stillrockinat65

Poor car park management. As a Disabled driver supposed to have free parking in appropriate bays. You need to touch screen with registration number which I did and still got £100 fine. Despite being advised by on site staff that I did right the car park bullies are hounding me. I definitely will never go there again and I'll tell.my friends.

Roy Forbes

Disgusted at the way the car parking is 'administered'. I'm a disabled driver who was according to the T&Cs was allowed free parking . I still bought a ticket and registered my number in reception as advised by the onsite staff. However I have now recieved a threatening letter from a car parking company saying I owe them £100.
There does not appear to be anyway to contact the centre as the website doesn't seem to work properly and the phone doesn't get answered.

Martha

The leisure centre is great but the car park owners are abysmal. I attended, paid on arrival and still got home to a £100 fine today. Shocking and I won’t ever be using this leisure centre again when there are others locally that don’t even charge for parking let alone give you a fine even when you do.

S Williams

Used the pool at 7.30am. Booked in advance. 25m pool has capability for four lanes, however the booked session only had two lanes merged into one large circular. One for both slow and fast.
A little impractical & no lane etiquette goes out of the window - 8+ people in each lane.

Facilities are a little dated but overall they looked clean and well maintained

Daniel Raybould

Went to the active for life session as a family member had lost all confidence in swimming since a serious illness, it says in the advertising, a relaxed swim for people that want to take it easy and aren't up to lane swimming.
We were in fact the only ones that weren't lane swimming, it was far from relaxed as we were having to move out of the way of people going up and down all of the time. The pool was freezing but nowhere near as cold as the changing rooms, my wife couldn't even get showered it was that cold so waited until we got back home.
We asked to use a pool noodle to assist with confidence building but the lifeguard said we could use a float but not a noodle as he had been told no but didn't know why.
You have to remove your shoes before entering the changing rooms (in the hallway)and walk across the wet floor.
The person on the counter, although not rude, was so miserable, he didn't even look up when addressing customers.
The BMI scales upstairs take your money but don't print out, when I reported this to the man on the front desk, he said, we don't own the machines, the paper must have run out.
No offer of reimbursement or anything.
The only decent thing I can say good about this is the changing rooms aren't bad, just cold.
We will not be returning, and considering they were asking for help not so long ago to stay open I think more of an effort from their side should be made.
We'll carry on going to Stourbridge crystal center, a real swimming pool with a decent temperature and customer friendly.

Andrea Morris

Went over time on car park by 6 minutes and received a £60 fine! This has really put me off using the leisure centre.

James

First time been here for a family swim session. All the staff were exceptional from when I made the initial booking speaking to an excellent representative at the Highley baths to turning up on Sunday for the swim at Bridgnorth. The pool was clean and warm. The group of people was small and everything well organised ref. social distancing etc Basically, a great family swim session and will definitely be back!