Greenwich Time To Talk - London

Rachel V.

I have recently finished 15 CBT sessions with Elena and she changed my life! Thanks to her I was able to get my dream job and not let anxiety control me. I can’t thank her enough for everything she has done for me.

Only M. H.

Absolute joke,

I self reffered 6 months ago and after my initial assessment I received a letter saying that my self and the assessor have agreed that my problem is very mild and the risk is Low and that I'd be waiting for up to 3 months this letter was a joke as I never agreed to any of that we never even talked about the risk or time.

anyway I continued waiting and literally I called them today to ask what the heck is going on and guess what?

I got told that I have been discharged because banck in April because they could not get hold of me,
they had my mobile number my email my home address and they could not get hold of me they said we sent you a letter which I have never received but even if they did they could have called texted emailed but of course they never did they just chose the easy way.

And the only option I was given is to self referee again

Yes this service is free for us but they are getting paid they are not doing this for free they failed at the job they get paid to do.

EJ H.

I had two initial assessments, one via video and one in person. Initially, I thought I would get another appointment soon after the last initial appointment, but so far, despite the fact that they knew I suffer from depression and have certain negative thoughts and feelings, they haven't booked in another appointment. I wouldn't recommend booking an appointment with them.

Asya S.

When applying I had exclusively stated that I shall not be contacted 9-5 Mon-Fri and if they can't comply with this they need to respect my right to be forgotten and follow the relevant GDPR procedure. Not only I was contacted at 1 on a Tuesday, but the female failed to acknowledge on several times the instruction above. She kept trying to book me in a inconvenient time which I found to be really disrespectful and complete lack of listening skills. IDK how many times I told her and had to tell her that I'm not changing my schedule because their working times are rubbish

Lily V.

I enrolled needing help and was pitched the online course. I didn't know about it and because it could be flexible as my job isn't that flexible I thought it would be good for me

However it turned out it wasn't, the course itself is fine but I felt like it did not provide the help I needed. I missed a week and emailed my "supporter" explaining I spend 10 hours a day nearly on a computer for work and I didn't feel more screen time helped me, and while the breathing exercises and the course was fine it wasn't enough for me.
I was ignored and then removed off the course, receiving a letter that I was removed and people "are desperate" for their help. I am desperate for help and this
I emailed time to talk again and asked them for help and once again ignored.
During this time, we are all overwhelmed and I understand that everyone is doing their best however being ignored this many times by the company and my "supporter" is not good.
I used them before the pandemic years ago and they were amazing so this is a real shame.

Tony R.

I have just finished my sessions with Gunay Osmanogullari, what a wonderful, helpful therapist she is. i feel much more confident in tackling the problems life brings. Gunay, thank you. Tony

Lee S.

Been waiting so long for these people to call me for them to text telling when my appointment is one day before and then don't stick to it. I genuinely wouldn't bother with this company. You will never get seen.

Bm B.

Best service 👌 I completed the session feeling equipped with techniques I can use each time it's necessary. Macia my therapist has been very helpful.