Genix Dental Clinic Alnwick - Alnwick

Introduction

Genix Dental Clinic Alnwick, located at Unit 10, Genix Dental Clinic Alnwick, Cawledge Business Park, 10 Linnet Ct, Alnwick NE66 2GD, is a leading dental clinic that offers a wide range of dental services. Their commitment to providing high-quality care, personalized attention, and state-of-the-art technology has earned them a strong reputation in the area.

Location and Contact Information

The clinic is situated in Alnwick, a charming market town in Northumberland, making it easily accessible for residents and visitors alike. To contact Genix Dental Clinic Alnwick, you can reach them by phone at 01665606127 or visit their website for more information.

Specialties and Services

Genix Dental Clinic Alnwick specializes in various dental treatments, including general dentistry, cosmetic dentistry, and orthodontics. Their team of experienced dentists and dental professionals work together to provide comprehensive care tailored to each patient's unique needs.

• Dental Clinic: Comprehensive dental care, including check-ups, cleanings, and general dental treatments
• Dentist: Expert dental care provided by highly trained professionals

Accessibility and Facilities

The clinic takes pride in offering a comfortable and accessible environment for all patients. They provide wheelchair-accessible parking, entrance, and toilets to ensure convenience for everyone. Additionally, they have implemented strict COVID-19 safety protocols to protect their patients and staff.

Reviews and Opinions

With a total of 325 reviews on Google My Business, Genix Dental Clinic Alnwick boasts an impressive average rating of 4.6 out of 5 stars. Many patients praise the clinic's professional and friendly staff, as well as the high-quality dental care they receive. However, some have mentioned that communication regarding appointment delays could be improved.

One area of improvement highlighted by some reviewers is the communication regarding appointment delays. They recommend that the clinic inform patients when the dentist is running late, as waiting without prior notice can be inconvenient. Despite this, the majority of reviews acknowledge the clinic's commitment to providing excellent dental care and a welcoming atmosphere.

Final Recommendation

For those seeking a reputable and reliable dental clinic in Alnwick, Genix Dental Clinic Alnwick is an excellent choice. Their wide range of services, experienced professionals, and dedication to patient satisfaction make them stand out in the industry. We highly recommend contacting them through their website to schedule an appointment and experience the quality care they provide.

👍 Reviews of Genix Dental Clinic Alnwick

Helen N.

3/5

It would definitely be better if you were told and kept updated when the dentist is running late for an appointment. Every time I have had an appointment I have been kept waiting for 30-45 minutes, but none of the receptionists inform you when you arrive. There is a lot of chatting amongst themselves but no interaction with the patients. The constant emails and text messages and phone calls to remind you of your appointment is not necessary, surely one call or message is all that is required.
The dentist is professional, but it’s all about selling other products.

val H.

5/5

Currently having some dental work done by James and his lovely nurse Becky. The whole experience has been first class from start to finish . The numbing injections have been so pain free and the best I have ever had. James and Becky work so well together and the banter is always good. Thank you both for an excellent experience.

Noreen P.

5/5

I have to give 5 stars to Genix Dental Clinic Alnwick, I am currently visiting the area and started having a problem with a tooth over the weekend, I thought a crown had loosened, come Monday morning I started searching for a local dentist who could see me as an emergency I spoke to Lisa who was able to offer me an appointment for the following day.I was booked in with James, I am a very nervous dental patient, James and Becca the dental nurse were just wonderful,very reassuring and when I embarressed myself by starting to cry they were very empathic.During the process of the examination and treatment every step was explained and the cost given, unfortunately I lost the crown and underlying tooth. I highly recommend the practise and if I lived nearer and not a 3 hour drive away I would register at the practise. Again huge thanks to Lisa, James and Becca

Stew C.

5/5

After years of neglect, I was eventually forced into making an appointment with a dentist due to severe toothache. I have always been very anxious and fearful about the dentist, maybe due to a bad experience as a child. I am also embarrassed about the state of my teeth, albeit the ones you can see are in good condition. The experience with Genix, and the particular Dentist assigned to me, has been nothing short of excellent. From the very first visit, I have been relaxed and happy about the whole process. The care and treatment, so far, has been superb and my anxiety and embarrassment has all but gone. There is somewhere to go yet, on my 'journey' but I am extremely satisfied with Genix so far. Thank you to everyone at the Alnwick practice - you have all been fantastic, and I wouldn't hesitate recommending you to others. Well done .... see you again soon !

Emma P.

5/5

I brought my two daughters, 6yo and 1yo for a checkup at Genix. My eldest was a little bit nervous about visiting a new dentist, but was put at ease straightaway by a lovely dentist who made her feel very comfortable and did a good examination. He was also very patient with my youngest too. Very impressed with the service and the lovely friendly staff. Place was immaculate, and the waiting area was very comfortable too!

Guy N.

3/5

Staff polite and helpful. The check up itself could have been clearer. I left unsure of whether the comments made were advisory or essential. I suddenly seemed to need much more treatment than I have needed for years, which is odd when my habits, diet etc. haven't changed. I also found it odd that a problem I do have was not mentioned. It doesn't give one much confidence.

Amy T.

5/5

Wow wow wow. From the second I went for a smile makeover consultation it felt like it was meant to be. Amazing prices, lovely state of the art dentist rooms, friendly and knowledgable staff and appointments when needed. Simona and her staff have made me feel so much more confident with my new composite veneers , starting with the teeth I had to what were at now 3/4 of the way through my journey I didn’t think was possible. They have access to an amazing lab that makes the veneers and they are just incredible! I have never been made to feel less because my teeth were awful, they’ve listened, discussed, given a treatment plan within my budget and just gone above and beyond.

Jacqui K.

2/5

I arrived 6 minutes late for my appointment through no fault of my own and the receptionist said I couldn’t be seen as it would make the dentist over run so I had to make another appointment. I was offered one 2 hours later but was unable to take this up because of other commitments. Another appointment was arranged and I arrived promptly for this and was kept waiting for more than 15 minutes after my appointment time as the dentist was ‘over running’. Another patient arrived about 10 minutes late and was told to wait, not sent away as I had been. It’s a round trip of 20 miles. I also received an email saying as I had ‘failed to attend’ (I did attend but was slightly, unavoidably late) and stating that if I failed to attend again I could be removed from their NHS list.
Had they seen me on my original appointment the dentist may have run 6 minutes late for a time but would clearly have made that time up by the later appointment they offered me.
It is quite usual to wait 10 minutes or more after appointment times so I feel I was unfairly treated and had a wasted 20 mile round trip journey and time out of my day.
I understand dentists are under a lot of pressure but feel I was unfairly treated.
Once I got see the dentist it was fine