Exeter Community Mental Health Team - Exeter

The Exeter Community Mental Health Team is a valuable resource for anyone seeking mental health services in the Exeter area. With a focus on mental health, this team provides crucial support to those in need. Their address is Wonford House, Dryden Road, Exeter EX2 5AF, United Kingdom. Individuals can easily contact them via phone at 1392208900 or through their website: dpt.nhs.uk.

Several key features make the Exeter Community Mental Health Team an excellent choice for mental health services. Firstly, the team is wheelchair accessible, with a dedicated entrance, parking lot, and restroom. This ensures that all individuals, regardless of mobility, can easily access their services. Moreover, the team offers restroom facilities for added convenience.

The Exeter Community Mental Health Team has received 13 reviews on Google My Business, with an average rating of 1.8/5. While there is room for improvement, it is essential to recognize that every individual's experience with mental health services is unique. Therefore, potential clients should not solely base their decision on these ratings.

When searching for mental health services, consider the following factors:

1. Proximity: Choosing a local mental health team ensures that clients have easy access to the support they need. The Exeter Community Mental Health Team's central location in Exeter makes it a convenient option for many residents.

2. Services offered: It is crucial to find a mental health team that specializes in the required services. The Exeter Community Mental Health Team focuses on mental health, making it an ideal choice for those seeking assistance in this area.

3. Accessibility: A mental health team that is wheelchair accessible and offers convenient restroom facilities is essential for ensuring that all clients feel comfortable and welcome. The Exeter Community Mental Health Team prioritizes accessibility, making it a welcoming environment for all.

4. Reputation: Although individual experiences may vary, it is still important to consider a mental health team's reputation. While the Exeter Community Mental Health Team has room for improvement in their average rating, it is crucial to remember that each person's mental health journey is unique.

Reviews of Exeter Community Mental Health Team

Jo

1/5

This place is so useless for anyone with complex or unusual mental health symptoms (that's not bad enough to need hospitalisation). They have poor experience with anything that's not standard symptoms. I had generic talking therapy for a fixed number of sessions (with a trainee who was clearly not able to handle my chaotic thinking and never had anything useful to say). I went though this system twice, got trainees both times and was finally discharged because they "ran out of" therapy to offer me. There's no long-term support, which is what I need. The "therapy" didn't help me. I'm not any better than before I first went there. The psychiatrist I saw before my therapy never even gave me a proper diagnosis - just a few "could be this, could be that..." But no actual diagnosis, so I'm stuck with an old mental health diagnosis that I don't believe is correct. Now I have to find the money for private help, even though I can't afford it.

April Hickman

1/5

Would like to make a complaint in regards to a Man named Peter that I spoke to this morning at Wonford House - my mum is currently been taken to a place of safety & is obviously a very upsetting time for us. The way this man just spoke to me doesn't make me feel like she is in a safe place AT ALL. Argumentative, rude & purposefully unhelpful. I would like to make a formal complaint- please advise how I am to do so. I have left my contact details on your answer machine.

Fin N

1/5

Yet another service too turn me away when I'm at the hardest point in my life mentally. Feeling defeated is an understatement

Helen Fox

1/5

If one star was an option I would pick that. Terrible service leaving people on the waiting list to get basic help for years and years with only some woman ringing up every 8 weeks to say we’ve not forgotten you. This woman has absolutely no medical/ mental health training whatsoever. I’ve given up with this absolutely terrible service. They are quick to throw medication at you but do not provide any additional help whatsoever.

Fandom Overthinker

1/5

I have been on the waiting list for four years but the worst of it was I couldn't even get hold of the mental health support team for months because they never answer the phone. No proper assessment and I don't even know what my care plan is. You have to do all the referrals and find all the people you need to talk to yourself.

Sophia

1/5

If I could give no stars that would be more appropriate. Complaints are not recorded, communication within their team is near non-existent, they write formal medical notes with the idea of covering up their mistakes while writing, medical information recorded incorrectly. They failed to support or act in an organised manner. Any question brought by the patient about them, they default use mental state as to discredit the patient and cover their behaviour. I just received freedom of information paperwork that is written in a completely self serving way. Who do you trust if these people entrusted with the most important job decide not to pay attention and do not respect the job that they take a wage to do? absolutely appalling service.

Mr Blumfeld

1/5

The lack of care is truly shocking and is leaving vulnerable people worse of because of it!

Brandon Dolby

3/5

They’re good at giving me distance. This is Exeter community health after all ?