Eastleigh Southern Parishes (ESP) Network Ltd. - Southampton

Okay, here’s a description of Eastleigh Southern Parishes (ESP) Network Ltd., formatted as requested, aiming for a formal and helpful tone:

Eastleigh Southern Parishes (ESP) Network Ltd.: A Comprehensive Overview

For individuals and organizations seeking reliable and comprehensive healthcare support within the Southampton area, Eastleigh Southern Parishes (ESP) Network Ltd. presents itself as a valuable resource. This organization, operating from its primary care hub at Lowford Hill, Bursledon, Southampton SO31 8ES, plays a crucial role in coordinating and enhancing primary care services across the southern parishes of Eastleigh. The company’s commitment to community well-being is evident in its multifaceted approach.

Key Features and Specializations: ESP Network Ltd. functions primarily as an Association / Organization, focusing on the delivery and improvement of integrated primary care services. They achieve this through strategic partnerships with local GP practices and healthcare professionals. Their core values center around accessibility, responsiveness, and a patient-centered approach. They are dedicated to streamlining access to healthcare and improving overall patient outcomes.

Accessibility and Amenities: ESP Network Ltd. prioritizes inclusivity. The facility boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that individuals with mobility challenges can readily access services.

Feedback and Reputation: The company maintains an active presence on Google My Business, currently featuring 12 reviews reflecting a strong positive sentiment. The average opinion is 4.3/5, indicating a high level of satisfaction among users. This positive feedback underscores their dedication to providing quality services and a supportive environment.

• Positive Aspects Highlighted in Reviews: Users frequently commend the helpfulness of the staff, the efficiency of the processes, and the overall focus on patient needs.
• Areas for Potential Improvement (based on reviews): Some reviewers suggest enhanced communication regarding appointment scheduling.

Additional Points of Interest: Beyond accessibility, ESP Network Ltd. represents a cornerstone of coordinated healthcare within the region. They actively work to bridge gaps in service provision and ensure that residents have access to the support they require.

👍 Reviews of Eastleigh Southern Parishes (ESP) Network Ltd.

Bex L.

5/5

Hedge End are struggling with demand and overpopulation in the area so sometimes we get moved over to the ESP hub for appointments. I am genuinely quite happy about this! Why?

Because reception are always helpful and friendly, you never have to queue up or wait on the phone, there’s plenty of parking, waiting area is pleasant, consultation rooms are clean and tidy, everything mostly runs on time, and lastly, but most importantly, it is open for appointments at more convenient times (evenings and weekends).

I now prefer it when I’m referred here instead of going to my assigned doctors at Hedge End, purely because it’s a much less stressful experience.

It is a shining example of how other surgeries could be run.

J D.

5/5

I used the ESP Hub for the first time today (28/04/23). It’s a little confusing to start with but it is the far right door you need to go through. Follow the stairs to the top and the reception is directly in front of you. Staff were friendly and welcoming. The two hand gel dispensers were empty and the water dispenser was broken. Parking was easy and I think you get around 4 hours on site.

Aileen C.

2/5

Had text with Hubs telephone number to. No answer at numerous attempts and no reply to message left as instructed by recorded message. Spoke to GP surgery who informed me they can't get through either. Any ideas?

Kerry B.

5/5

Very handy place to see a medical professional with short waiting times. Thank you to nurse Lynne Spiers for the kindness and extra time taken with me, much appreciated.

kim W.

5/5

The ESP hub at Lowford is modern, clean and welcoming. I've found the reception staff and the nurses to be very friendly and helpful.

stevostevo1976

1/5

Seem to think its acceptable to use a TOILET as a consulting room with a sick baby Disgraceful

Jools B.

5/5

Really helpful staff that actually listen and help, where they can.

michael B.

5/5

Popped in for a coffee ☕️