East Thurrock Road Medical Centre - Grays

The East Thurrock Road Medical Centre, located at 34 E Thurrock Rd, Grays RM17 6SP, is a clinic providing various medical services to the community. With a phone number of 01375390575, the center is easily accessible for appointments and inquiries.

One of the key features of this medical center is its wheelchair accessibility, which includes a wheelchair-accessible car park, entrance, and toilet. This ensures that patients with mobility issues can access the facility with ease.

The East Thurrock Road Medical Centre has received a total of 30 reviews on Google My Business, indicating a moderate level of feedback from patients. The average opinion rating for the center is 3 out of 5, which suggests that there is room for improvement in terms of patient satisfaction.

Although the clinic specializes in general medical services, it is essential to contact them directly or visit their website for a comprehensive list of available treatments and services. This will help patients make informed decisions about their healthcare needs.

👍 Reviews of East Thurrock Road Medical Centre

Leanne L.

1/5

I am utterly disgusted with the surgeries receptionist! She is rude and argumentative with not only patients but the pharmacy lady. Yesterday the receptionist was raising her voice and being so rude to the pharmacy lady (Wendy). This was uncalled for. This receptionist needs to learn some customer service skills and respect instead of trying to gaslight patients and the pharmacy team. This belittling behaviour is something I've seen yesterday as I care for my mother and assisted her yesterday to the surgery. My mother has heard this receptionist afew times before. This needs to be fully investigated. She clearly needs to work in a sole trade as this has unsettled my mother and others who use your surgery. A doctors surgery should be warm and welcoming not a hostile atmosphere because of the same receptionist who has taken power to her head.

Nicole N.

1/5

Very bad place if you're looking in getting better. The doctor (male) didn't prescribe me any medicine for my problem totally careless. I had to go at the pharmacy and speak to the pharmacist about my problem and he gave me a treatment. Utterly disgusting the staff. Avoid this place people

Lm A.

1/5

Thankfully I have moved so no longer use this practice. The surgery was badly designed and run down, receptionists were very rude and so was the lady Dr in the first room on the left. I was delighted to see the back of them. The staff in the attached chemist, were on the other hand, always polite and helpful.

Vivienne H.

5/5

Receptionists very pleasant and helpful, so are the 2 doctors and the nurses. OK, so I agree it is difficult to get an appointment, but there is an open surgery every morning. You just queue outside until the doors open at 9 am. Best to get there early! My only grouse is that surgery doesn't start until 9.30.Inconvienient for people who work. There is an adjoining chemist.

Alanya L.

1/5

Useless, If I could give zero stars then I would. You can never get an appointment with this surgery. The male African doctor misdiagnosed my son which then lead to an ambulance coming out to take him to a and e. Today I was promised a call back from a doctor which didn’t really happen. The doctor tired to give me tablets without even knowing what’s wrong!

Jo H.

1/5

The odd receptionist is rude!! The new nurse mumbles and don't like explains things, used to be great untill all staff replaced and now can no longer even get an appointment with my own doctor

Charlotte L.

5/5

Would just like to say thank you to all the lady’s at the doctors reception that made sure I got appointment I have been with this surgery since it opened and can’t fault how kind and respectful they are to your needs I would t change my surgery or doctors for another thank you lady’s for all your help and support when I was so ill

Trude

5/5

I've always found this surgery good, In particular, Nurse Shelley, Julia the receptionist and both Dr Yadava's.