East River Spa - London

When considering a serene escape in London, East River Spa, located at 5 Fairmont Ave, London E14 9PJ, United Kingdom, stands out as an exceptional destination. With their contact number 2088208123, it's straightforward to reach out for any inquiries or bookings. The spa's official website, radissonhotels.com, provides a wealth of information about their services and facilities, which are sure to impress.

East River Spa specializes in offering a wide range of spa treatments, catering to various needs from relaxation to rejuvenation. It's a place where you can indulge in massages, facials, and body treatments all while enjoying a tranquil environment. The spa's commitment to inclusivity is commendable, as it features a wheelchair-accessible entrance and wheelchair-accessible toilet, ensuring that everyone can enjoy a comfortable experience. Additional amenities include restrooms that are also accessible, making it a truly welcoming space for all visitors.

For those seeking more about this spa, opinions from satisfied customers are abundant, with a commendable average rating of 4.3/5 based on 122 reviews on Google My Business. These testimonials highlight the high standards of service, the quality of treatments, and the overall pleasant atmosphere of the spa.

A notable aspect of East River Spa is its convenient location near the iconic Canary Wharf, making it a perfect spot for both locals and tourists alike. Its proximity to major attractions and business districts also means it's easily accessible for those looking to pamper themselves after a day of sightseeing or meetings.

For anyone considering a visit, it's highly recommended to check out their website for detailed information on services, pricing, and how to book an appointment. The website not only outlines the various spa experiences available but also provides insights into the spa's philosophy and approach to wellness, which might resonate with those seeking more than just a typical spa day.

👍 Reviews of East River Spa

Sakura

1/5

A disappointing experience. Back massage was decent, however lower back was missed. The manicure was simply terrible. A rough nail file was used for natural nails damaging them and making them uneven. A smooth file should have been used for natural nails, rough ones are designated for gel and other thick nails. I ended up with nails of various shapes and sizes. I came with nice long nails and left with some filed short while some were left long, all wonky and rough. That was when shaping was completed and the beautician moved to painting the nails. No cuticle removal or moisturising was done. The painting was just as bad, 2/3 of each nail was painted. At this point I decided to stop the madness. I heard no apology, just excuses that the light is bad. I felt obliged to remind them arrangement of suitable light is their responsibility and they should not offer treatments they cannot execute. Then the beautician admitted she forgot her contact lenses. At this point things reached a level of ridicule. Truly unacceptable behaviour. Proceeding to treat a customer to a manicure without being able to see properly.
I did receive a voucher, however that only replaces the treatment I have not received. It does not make up for the time I wasted, the damage done to my nails, the fact that I now have to find time in my schedule to fix the nails myself, and the unpleasantness of it all.
Spa facilities themselves were originally great, however they are now worn out and require maintenance. Shower in the ladies changing room was unstable and switching between warm and hot.

Beyond D.

5/5

I thoroughly enjoyed my experience at East River Spa. The ambience is calming, the staff are friendly, professional and humble. Olga and Maladora where superb. My husband and I loved the massage. We almost fell asleep. The Spa Manager is so warm and friendly. Marina made sure our experience went well. Thank you ladies I will be recommending this spa to my friends and family.
Evelyn

Fatzy D.

5/5

I had an amazing experience at the SPA, from the moment I walked I was greeted by a staff member called Ceylan who assisted me from the beginning and ensured I was satisfied with my treatment and overall service provided, she was very helpful and understanding. Thank you for the amazing experience and customer service. Can’t wait to book another treatment at this branch.

Elizabeth Y.

5/5

Went for the whole day including the Moroccan mud steam treatment, access to sauna and steam facilities, relaxation room with a view, two-course lunch and a full body massage. From the moment we got there we had a really warm welcome. We were directed to lockers which had robes, towels and flip flops. Olga Marina and her colleague were pleasant and highly professional. They helped us make the list of our day and directed us from each part of the experience to the next. The Moroccan steam experience was amazing and revitalising. Marina’s massage was the best massage ive had in a long time and the atmosphere was calm and relaxing. We will be back!

Daniel L.

4/5

The spa was very relaxing and staff was really friendly. I expected there to be a pool/spa area, but with that said the facilities were good and I enjoyed the sauna and steam bath. They sometimes have some good offers on Groupon. Will definitely return another time

Patrice K.

5/5

Absolutely superb. One of London’s best kept secrets. Lovely day at the Spa, Moroccan steam & scrub. Marina is magnifique a class apart. The ambience, the quality products, spotless and friendly staff just fabulous.

Tawite S.

4/5

The spa is nice and clean. I went at 11am so it was ok for an hour then it started to get busy. There is only 1 small steam room, 1 small sauna and a relaxation room, no hot tub or swimming pool. The lockers don't work properly. A lot needed to be reset. I realised that my stuff weren't not locked at all. Luckily, nothing was missing.

Meris P.

5/5

Great spa break! Loved the Maroccan steam cleansing ritual for two and great full body massage! Thank you to all the staff for looking after us