Dudley Group NHS Foundation Trust - Dudley

Andrew B.

My wife was admitted by ambulance on Thursday and throughout her experience with staff and the service she has received has been excellent, amu staff really had a collective approach to her well being and care. The communication with ourselves whilst investigating her symptoms was also very good.

Sian T.

I know that parking is limited at busy times and it's chargeable. But it is secure and well laid out and the staff here have never let me down in any way they had control over.
From the paramedics and staff in A&E to the ward staff, paediatric staff, maternity staff, blood test staff and consultant teams. I am always greeted with respect and patience.
I have to report that I was once spoken to disrespectfully by a consultant, but I have had every courtesy since including apologies and never having to see that person again and in fairness I do understand that they are all human beings and we can all have bad days. I can only imagine the hardships they have to go through on a regular basis and I am more than grateful for the work they all do and the comfortable atmosphere that create to help us all feel better.

Yes, sometimes demand is such that organisation suffers and you are 'messed around' and inconvenienced to a point you can get pretty frustrated... But it is definitely not through lack of trying to provide the best care possible given the existing resources.

Nazia S.

Just want to say it brilliant service help keeps patients safe and out hospital can’t thank them enough especially alex and Angela ACP glad the services exist and prevents unnecessary hospital admissions

susan C.

Corbett hospital has to be one of the best, staff are so friendly, my surgeon, Mr waites is a lovely smiley man. Did a wonderful job of my total hip replacement.
Can't thank him enough..

Khristine C.

Went to Urgent Care 16TH OF APRIL 2022 11pm due to my partner's having a persistent symptoms and he's asthmatic. We were accomodated and seated. Nearly 4 hours after 0250am today and yet we're still waiting even though there's not much left patient waiting. There's three receptionist sitting down behind their desk doing nothing. If you asked them how much longer and they answer you back rudely. Really Is that even a right attitude to answer a patients query. Digusted!!!

EDITED: 0420am!!!!!! We were told 3 hours waiting when we arrived!!!!!!

Khuram S.

Privatise the NHS save life's and provide better care my mrs had angina attack we wait 24 hour in the waiting area 😞👎

david R.

They look after the sick and they in my opinion do it well I gave it Four stars because if I gave it Five stars no one would want to leave.

june G.

I give 5 stars became the staff work so hard,and were so pleasant. Unfortunately the wait was horrendous.