Downing Drive Surgery - Leicester

Downing Drive Surgery: A Comprehensive Overview

Downing Drive Surgery is a well-established public medical center located in Leicester, United Kingdom. Situated at 155 Downing Dr, Leicester LE5 6LP, the surgery offers a comprehensive range of healthcare services to the local community. The phone number for the practice is 1162413801, and visitors can find detailed information and online appointment booking on their website: downingdrivesurgery.nhs.uk.

Location and Accessibility

The surgery’s address, 155 Downing Drive, places it within a convenient area of Leicester. Its strategic location ensures that patients can easily access the services provided. Furthermore, Downing Drive Surgery is committed to providing an accessible environment for all individuals. Notably, the facility boasts a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom, demonstrating a strong dedication to inclusivity and patient comfort. These features significantly enhance the experience for individuals with mobility limitations, fostering a welcoming atmosphere for everyone.

Services Offered

Downing Drive Surgery offers a broad spectrum of primary care services, catering to the diverse healthcare needs of its patients. These services generally encompass:

• Routine Check-ups and Health Screenings: Regular health assessments to monitor overall well-being and identify potential health concerns early on.
• Prescription Services: Efficient processing and delivery of prescriptions for various medical conditions.
• Vaccinations: Comprehensive immunization programs to protect patients against preventable diseases.
• Chronic Disease Management: Support and guidance for individuals managing long-term health conditions such as diabetes, hypertension, and asthma.
• Minor Injury Clinic: Treatment for minor injuries and ailments, providing convenient access to care.
• Referrals to Specialists: Seamless connections to specialist healthcare providers for more specialized medical attention.

The surgery’s public medical center status signifies its commitment to serving the wider community and providing accessible healthcare to all residents.

Patient Feedback and Reputation

Downing Drive Surgery has garnered a positive reputation within the Leicester community, as evidenced by its substantial presence on Google My Business. Currently, the surgery has 141 reviews on Google My Business, offering a valuable insight into patient experiences. The average opinion is 4.3/5, highlighting a consistently high level of patient satisfaction. Many patients commend the caring and reassuring nature of the doctors, particularly Dr. Ahmed, who recently provided a home visit to a patient, demonstrating a proactive and compassionate approach to patient care. Feedback consistently praises the friendly and helpful reception staff who contribute significantly to a positive patient experience. The surgery’s dedication to patient well-being is clearly reflected in these reviews, fostering a strong sense of trust and confidence amongst its patients.

Additional Points of Interest

Beyond its accessibility features, Downing Drive Surgery strives to provide a comfortable and efficient service. The restroom facilities are maintained to a high standard, further enhancing patient convenience. The surgery’s electronic record-keeping system ensures efficient data management and streamlined communication between healthcare professionals. The staff operate with a clear focus on patient needs, prioritizing timely appointments and responsive communication.
The commitment to maintaining a welcoming and supportive environment is a cornerstone of the surgery's operational philosophy. Patients consistently appreciate the staff’s professionalism and dedication to providing high-quality care. The surgery’s consistent positive feedback suggests a strong foundation of patient-centered care and operational excellence.

Contact Information and Website

For further information or to schedule an appointment, please contact Downing Drive Surgery directly. The surgery’s website, downingdrivesurgery.nhs.uk, provides detailed information about services, opening hours, and staff profiles. You can also reach them by phone at 1162413801. The surgery is committed to maintaining clear and accessible communication channels to ensure patients receive the support they need.

👍 Reviews of Downing Drive Surgery

Sheetz O.

5/5

Just recently joined the surgery for myself and my grandma. She has been poorly called the surgery arranged a home visit dr Ahmed came and saw her and I can honestly say how amazing he was. Very reassuring and caring. The reception staff are amazing too. Thank you for restoring our faith in GPs. Best move we made joining this surgery.

R S.

5/5

Registered at this practice as a temp patient after an awful experience at a neighbouring practice. The lovely doctors here were quick to identify my medical issues and requested the relevant scans and referrals. Luckily I am better now. I have since left this area of Leicester and moved back further up north. Thank you for your help

Kam M.

5/5

I feel today I must share my exceptional experience at Downing Drive Surgery under Dr Boughellam. The day started with booking an online appointment where the Dr Boughellam called 10 minutes before the scheduled appointment time.
Dr Boughellam was listened and advised despite more than 1 ailment. He then offered a face to face appointment firstly with a trainee doctors who would then seek final advise from him. Took this opportunity and will admit I was treated with respect and not rushed during the appointment. Following the appointment Dr Boughellam then followed up with further advise via a SMS text on how to further manage the illness. I think this is exceptional service and would recommend Dr Boughellam and the Surgery to all family and friends. Keep up the good work !

Kulwant D.

5/5

Very efficient and clear in what l was told, found the appointment very helpful and left feeling really confident and reassuring.
Kameal took his time explaining everything
Including the side effects and the benefits.
A very polite gentleman

Carol H.

5/5

I feel we are in safe hands in our surgery. I am very happy with how the surgery runs. All staff are helpful and respectful. Each time I have had the need to see a doctor I have been impressed with the thoroughness of the examination. Issues are picked up and explored in depth. Making a same day appointment on line is a bit hit and miss and not ideal if you
miss out on the ones available. It means you have to try another day.
I want to thank everyone involved in our health care at Downing Drive for providing a wonderful patient service .

Mick H.

4/5

Excellent GPs & ancillary staff. Would give five stars if it wasn’t so difficult to get a face to face appointment but I’m sure this grumble is common across many/most surgeries these days.

Craig B.

5/5

I wish to reiterate my thanks and appreciation once again to both Dr Ball and Dr Ahmad, including the entire team at the Downing Drive Surgery. The service and dedication provided by the entire team forms an essential thread to our lives, playing a key role in supporting our health and wellbeing. Accordingly, I wish to acknowledge, how extremely grateful I am to be registered at such a caring, conscientious and dedicated GP surgery. Dr Ball, Dr Ahmad and the entire team do themselves, and also the local community they serve tremendous credit: My sincere thanks are extended to one and all; we are all extremely lucky to have such a fantastic surgery.

Nick L.

5/5

I recently contacted Downing Drive Surgery about a shoulder problem I was offered an appointment on the morning that I rang the Surgery and then offered a further appointment for an injection. I had to change the appointment date for the injection and the reception staff could not have been more helpful. In fact the reception staff have been extremely caring and efficient on ever occasion the I have spoken to them. I am now pain free and very grateful for the treatment that I have received. Outstanding service!