Dental Beauty Greenhithe - Kent

Paul M.

(I've had excellent care by the dental team, this review is about my experience of the admin side.)

1. When I went back for a check-up, I was told that the treatment which I had paid for 3 years previous wasn't completely paid. I informed them that it had been

2. I am having an extremely frustrating experience with Dental Beauty Greenhithe regarding a deposit refund for wisdom tooth extractions appointment. I initially booked the procedure and paid a deposit, but the practice repeatedly rescheduled my appointment. Since I had carefully planned for my other-half to accompany me and had also moved further away, I eventually decided to seek treatment at a more local dental practice.

When I requested a refund for the deposit (as the appointment never actually took place), I was met with constant delays and poor communication. I have called at least five times, been given conflicting information about when the refund would be processed, and have repeatedly been told that only the Practice Manager can issue refunds—yet she is never available or does not respond to my emails.

This has tarnished my view of the practice.

Weronika R.

I’m thrilled with the composite bonding work done by Dr. Charles Brandon! He is incredibly skilled and knowledgeable, and his attention to detail is second to none. Dr. Brandon made sure I was comfortable throughout the procedure and explained everything clearly. The results are fantastic – I love my new smile! Dr. Brandon’s professionalism and friendly approach make him stand out. I’m so glad I chose him as my dentist. Highly recommend!

Darren W.

Very clean and tidy surgery with professional and friendly staff. I. The recent visits I have made there has been no waiting time - with each appointment being in time. Special mention to my dental clinician Dr Hussain Almosawi who has been excellent throughout my treatment plan. He is extremely professional and knowledgeable and put me at ease throughout my treatment and even ensured a follow up call was in place to check on my progress. Highly recommend this surgery and especially Dr Hussain.

Jessica F.

Dr Hussain Almosawi is a truly lovely dentist with a really calming manner. Having dealt with dentists in the past who have been dismissive and rushed my dental work, it was great to be under the care of someone who takes a lot of pride in his work! He made sure my fillings were properly done and was happy to answer any questions I had. The fillings were also completely pain free, and he made sure to check constantly to ensure I was still comfortable throughout the entire procedure. If you're someone who tends to be a little more anxious at the dentist, there's no need with Dr Almosawi!

Dr. P. S. R.

Overall, efficient practice. Clean.

Receptionist took far too long to process my husband and I’s, visit. Partial payment was missed and had to be followed up later. No suggestion of visiting the other branch to avoid a 3 month wait for a hygienist. We didn’t know there was another branch nearby. Dentist told us about the other branch and there was a much earlier appointment. 2 weeks. They do need to employ another hygienist. For a private practice the wait is too long for new patients.

Most importantly, Dentist Monica was good. Polite, friendly, explained things well.

Julie H.

Brilliant dentists - they make you feel at ease, explain everything to you & the staff are very helpful. I am a nervous patient and they are very re-assuring. Dr Ahmed Farooq & Naomi have been fantastic the last few weeks.

Wendy

Yesterday had an abcess tooth taken out by Dr Ahmed. Admittedly the Injections were the worst but I have to say I am so grateful for his expertise and caring manor. This morning hardly any pain or discomfort compared to previous extractions. Thanks again Ahmed and his lovely assistant. X

John M.

A big thank you to Monika at Dental Beauty Greenhithe for my hygienist appointment. Great customer service, very professional and amazing results!