Crowhurst Park | Holidays | Lodges | Leisure - Battle

lynn G.

Our Stay at Crowhurst | Easy to find and very nice welcome from reception staff.|We had a cabin in the walled garden. ||Positives|Very clean in fact spotless|Nicely finished |Good size fridge freezer |Dishwasher fabulous |Kitchen well equipped with most of what you could need for self-catering |Complimentary items were a welcome addition.|Hot tub was perfect at the temperature we like 39/40. Some camps hot tubes set to low and unable to change it. This was very nice to have it hot and able to control temperature, as not everyone likes it this hot. Safe steps up and into the hot tub and fitted with a handrail for added safety made getting in and out easy.| Hot tub checked every morning by staff.|Beds all very comfortable|No parking at lodges in walled garden which is good, each lodge has a parking space and you can load and unload then park. Safer for the children for sure.|All staff we meet were very helpful and friendly. |Nice and quiet holiday park.||Negative| |Speeding cars are a real concern, with no pedestrian walk way out of the camp other than the road in and out of the park made it a very hazardous walk.|Some drivers were sadly lacking in consideration, manners and a few were reckless.|Lack of security or the presence of any.|Very sad to see so many felled trees to make way for yet more lodges.|The once beautiful grounds are full of cut down trees and hardstanding's for more lodges.|Sunday Roast in the restaurant was the only time we used it. |Rather pricey and a big disappointment, roast potatoes were soggy with oil.|Nut roast was awful, it was so sweet, texture and taste more like a stuffing that would be served with a Christmas dinner.|Lighting in lodge is totally inadequate; lodge is very dark and the bedrooms even worse.| Lounge is in real need of a standing lamp at the very least, we could not see to read at night. |Inadequate segregation of waste, more needs to be highlighted for recycling, needs clear labelling on bins.|Double bed although very comfortable takes up most of the bedroom. Leaving a gap so small at the end of the bed you can't open the fitted wardrobes properly. |You can only side step to get round to pull curtains. |Not a great deal for children to do.|Would be nice to have more times for adults only in the swinging pool.|||Overall|It is a very nice holiday park if it doesn't outsize its self and loose anymore of its beautiful surroundings .

Tina W.

I bought a spa day for myself & friend as a birthday present. When we arrived just before 10.30 we were told that the changing room was very busy as Aquafit had just finished. The lady was very apologetic and made us a drink.
We had our first treatment, the treatment room was lovely, as was our treatments and the therapists were also lovely and polite.
We then went to use the pool, sauna, steam room & jacuzzi. This is where everything went down hill. The sauna wasn't working, the pool was tepid (fine if you are doing laps) the jacuzzi on off button was on a wall, so we had to get out and wait for the 5 minutes to switch it back on. Also the jacuzzi & steam room was really busy, probably because the sauna wasn't working and the pool was too cold.
We then went for our second treatment, a pedicure, we were sat at the top of the stairs where people could see you from entering the building, walk past you to the treatment rooms and also when going to the gym, it was like being in a goldfish bowl, I actually changed my treatment as this made me feel uncomfortable. My massage with the therapist was very good.
We then went for our cream tea, which was very nice and again the staff were lovely,
We decided to go after this, as didn't want to use any of the spa area again, due to the feedback previously.
Lastly, the changing room areas really do let the facilities down, the lockers weren't long enough to hang coats, there was only one room if you wished to change in private and the toilet area needs a total overhaul.

Ashley W.

We were very happy with our experience at the park. The cabin was very well setup (Colorado Plus), we were very impressed by the attention to detail for Christmas with a little Christmas Tree to decorate yourself and a fully setup Christmas table with decorations.

The cabin was nice and clean, and the employees in general were very helpful. The heated pool is not the warmest for a winter swim, but the temperature is good enough for a quick dip if you brave it. The other facilities like the steam room and sauna are a great addition. We enjoyed out stay and will be back.

samroz3

I purchased a voucher for a spa treatment for 2 and cream tea. The male staff member at reception was great and engaging. and friendly. He actually took us upstairs to where the treatment room was which was good. Kimberley was our massage therapist, we had booked 2 shoulder, neck and back massages, she asked if we wanted to wait for the other in the therapy reception room or be in the same room and wait which was nice to have a choice and we opted for being in the same massage room together and wait for our turn. I have recently had a diagnosis of breast cancer post having booked the treatment and Kimberley explained why it would be better to opt for a different treatment and offered a facial, massage and scalp massage instead which I have never had before as an appropriate alternative. My partner said that his neck and shoulder, back massage was excellent and just at the right pressure. My facial and scalp massage was lovely and made me feel rejuvenated. Kimberley was friendly, professional, sensitive to my health needs and personal situation and empathetic. My partner and I would happily book in another treatment from Kimberley. We didn't use the swimming pool but we saw it and it looked like a big pool and good facility. We went across to the building where the cream tea was, the service was swift and polite, the room was nice, the scones were warm and tasted nice but also fairly large, the prosecco also tasted good. Overall, it was a very good experience with no complaints this side.

Sun S.

A Wonderful Spa and Park Experience

I recently purchased a Spa Day + Afternoon Tea , and I can confidently say it was one of the best decisions I’ve made! The spa is absolutely perfect. The atmosphere was incredibly relaxing, and the staff provided top-notch service, making the experience even more enjoyable.

To make things even better, we were treated to complimentary coffee, champagne, sandwiches, and a variety of delicious sweets. Everything was thoughtfully prepared, and it truly felt like a luxurious getaway.

The entire place is not only beautifully designed but also radiates tranquility. I’m beyond happy with this experience and can’t recommend it enough! It’s a perfect retreat, and I’ll definitely be returning soon.

Jane M.

This is a lovely family run park and we return every year for a ladies long relaxing weekend. Our Lodge 101 has been updated with comfy new sofas, mattresses and dining table and chairs. It's good to see the "adult only" swim has been extended to 12.00-2.00pm. The leisure facilities are adequate for our needs with steam, sauna, cold showers and jacuzzi. The gym upstairs is well equipped and has free weights and stretching areas. The staff are super helpful and so friendly. The countryside views are beautiful.

Brunella R.

The staff was amazing—very friendly and attentive. However, the facility itself felt quite rundown and not as clean as I expected. Many lockers were out of order, and I had to hold down the button to get water in the shower. There were also broken tiles throughout. The scones were cheap and crumbled, and the jam seemed low-quality. Overall, it felt outdated and lacked the spa atmosphere I was hoping for. The massage was lovely and relaxing. If I had paid full price, I would have considered making an official complaint, but since I used an offer, it was somewhat acceptable for what I paid.

Karl N.

What an amazing holiday park, the lodges are just fantastic and the park itself is just lovely. Our lodge is amazing and we are staying in the less expensive version. But it’s still amazing. Very big, and well kept. The welcome pack is a nice treat as well as having towels and all the other features that are often unavailable or extra. All the staff are very friendly and it’s been a pleasure to stay here.