Crestview Medical Centre - Lowestoft

Crestview Medical Centre, located at 141 Crestview Dr, Lowestoft NR32 4TW, is a reputable clinic offering a range of healthcare services to the community. The clinic is easily accessible by phone at 01502526060 and through their informative website, alexandracrestviewsurgeries.co.uk.

The Crestview Medical Centre specializes in providing comprehensive medical care, including general consultations, check-ups, and various treatments. Additionally, the clinic offers wheelchair-accessible facilities, ensuring that all patients can access their services with ease. Some of the key features of the clinic include:

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• Toilet facilities

With 61 reviews on Google My Business, Crestview Medical Centre has garnered a mix of opinions from patients who have visited the clinic. The average rating for the clinic stands at 2.3/5, indicating that there is room for improvement in terms of patient satisfaction. Despite this, the clinic continues to serve the local community and strives to provide quality healthcare services.

For those seeking medical assistance or looking for a healthcare provider in the Lowestoft area, Crestview Medical Centre is a viable option. The clinic's commitment to accessibility and its range of services make it a suitable choice for individuals with varying healthcare needs.

To learn more about the clinic's offerings or to schedule an appointment, visit their website at alexandracrestviewsurgeries.co.uk or contact them directly at 01502526060. Experience the convenience and accessibility of Crestview Medical Centre for all your healthcare requirements.

👍 Reviews of Crestview Medical Centre

Kevin D.

1/5

Thank you Crestview for leaving my wife in acute pain & distress without medication this weekend despite her submitting a prescription several days ago.
Their excuse is 'new guidance' which advises them to withdraw medication presumably to cut costs.
My wife and myself are both pensioners having worked hard all our lives, paying full N.I. contributions yet are denied help by the duty doctor at Crestview.
Ever heard of the 'hippocratic oath' doctor?
Shame, shame, shame on you! I would not leave a dog in such pain & distress suffered by my wife this weekend.
The first appointment offered is 2 weeks time & no prescription authorised in the meantime. Disgraceful!!!
As a last resort we called 111 & a charming polite doctor returned our call & issued the necessary prescription within minutes.
Crestview... look & learn.
If I could submit this review with a minus figure for the star rating...I WOULD!!!

Jackie S.

5/5

Can't fault the reception team or the doctor I've seen the last 2 days with my health issue even walked in today with a ongoing issue & had a lovely nurse offer help which I'm so grateful for, keep up the good work all of you, your all a asset to the medical centre. Thank you for all for your help & kindness. 😊

Peter W.

3/5

Ask this practice regarding the armed forces covenant along with military related injuries.
Because let me tell you. They don't care. Receptionist are rude, condescending and under trained.
The only reason I have given 3 stars is because the majority of the Doctors and nurses are brilliant.

Rod F.

1/5

This incompetence should be investigated. I'm on long term medication that is supposed to be on repeat prescription.
Month after month I call at the pharmacy to be told it has not been ordered. Have to make two or three calls to the surgery and pharmacy to get my pills which often run out.
The online appointment system does not work. After believing all the website hyp about how efficient it is, I requested an appointment for my wife who was in considerable pain and unable to walk properly. Turned up on the day ten minutes before the appointed time and she was told "you have no appointment booked".
Why is it impossible to post a review without clicking a star? They don't deserve one.

Richard P.

1/5

I have been with this surgery for over 20 years, and it is going downhill fast. Today's issue was an appointment canceled 1 hour after the appointment time, and then re-arranged at an impossible time on the first day of work in the new year. When I rang up to change it the receptionist was off-hand almost to the point of being rude, acting as if I should change my work requirements to make the re-arranged appointment (do remember they canceled after the appointment time). Another recent experience has been trying to get an appointment when I had the flu and the guardian of the gate (receptionist) refusing, I then had to use a private GP who prescribed medicine to help with my asthma.
So impossible to get an appointment when you are ill, but when they require you to have an appointment then they will make the appointment, then cancel it with no explanation and then remake it to suit them.

Janet M.

1/5

My blood test results were mixed up with someone else's and was given wrong results causing me upset. I was left without medication for my diabetes because had to wait for phone call from pharmacist. No reason given so had to wait without medication. Receptionist not sympathetic at all no sorry or any reason.

Susan B.

5/5

I attended Crestview Surgery for a physio appointment. Excellent physio Dr Ravindran, explained everything in detail and really ressured me , I felt very happy with the consutlation and definitely reccomend.
Also would like to say thank you to the helpful and friendly receptionist.

Stephanie B.

1/5

After redialing upto 50 times to get through first thing in the morning I was told to fill a form in online to make an appointment for my 2 year old, was also told there was plenty of face to face appointments available. So I went online filled in the form, twice it gave the option for a face to face appointment got an email 2 hours later saying I'd get a phonecall appointment about 4 o'clock. When I rung the receptionist to ask why I didn't get a face to face she was very blunt and basically said werent my choice and that's just the way it is. Ever since my daughter turned 1 they don't seem to care anymore and have had nothing but terrible service. The only time I had decent service was my midwife, she was lovely. Only using this doctors as I don't drive and its the only one within walking distance for my daughter. If you an drive I recommend finding another surgery.