Cranleigh at Glanville House - Bridgwater

Prime

No wonder someone tried to end their life on Monday 1st July 2024 by jumping off the motorway bridge. They’ve just tried again today Thursday 4th July probably because they are not getting any help from the local services. Glanville house DO NOT care

Dan

Wouldn't help my friend as she was feeling suicidal and needed help.

They have put up barriers so that they won't help her. Such as them asking her to go on video call when she can't because of her disability.

They said because she might of been "coerced". We offered to show them details of her passport or driving license but they won't accept it.

I also spoken to a staff member at relational recovery and she said that it's more damaging them avoiding giving her help than any worry of coercion.

Here's my thought is that I wonder if it's a common theme of them making it impossible to get help for someone.

The service should be accessible to those who are struggling with mental health rather than putting up barriers making it difficult for them.

ben mackett

Schedule meetings to discuss their failure to meet their patients needs only for the meetings to be delayed and cancelled and when you finally get the pleasure of a meeting with management they leave the call 20 mins into an hour long call after refusing to hear their patients out.

Staff take "lunch breaks" when they're supposed to be in scheduled meetings because it's too much work to actually help people. Refused to treat my partner on the basis that she is non verbal and apparently I could be "coercing" her. They've straight up refused to accommodate adjustments to make the service accessible.

The manager Lee Hamilton is a blunt and uncaring man who believes he's above patients and it's his way or the high way. He cuts people off and leaves meetings without suitable outcomes.

Avoid this absolute joke of a "mental health service"

nikita wilton

Won’t help people with disabilities. Full on discrimination. They would rather someone killed themselves than help them. It is Glanvile House because I have had help from Holly court but they refuse help for my twin sister who is struggling massively. I’ve never heard anything as bad as this. Treat people with respect and compassion. Why work for mental health services if you don’t care!!!?

Ant Peel

The Mental Health Team / Social Workers etc are absolutely beyond useless! They make things worse for people and they don't really offer any help at all. No wonder there are lots of suicides and deaths because of them. They are just as corrupt as our governments are.. My mental health has got a lot worse because of them and at this rate I will probably end it all too! But they don't care, it's what they want to cull the population.

Daniel Sweeting

Should be zero stars for sure. How this inept bunch can sleep at night I don't know! People are dying because the mental health service is beyond inadequate. It's well known locally as useless and has been for years and yet nothing changes! They've let my son down criminally and others I know of too - some of which found it all too much and ended their lives. Don't expect help from this bunch, just expect them to add to your pain by being another major disappointment in life.

Chris B

The CMHT here at Glanville House have failed me and many others. There seems to be a lack of resources and funding to make the service work for everyone. There's also a level of corruption that I have discovered. Somerset Partnership Trust protect themselves at all costs and hate to admit to any mistakes if you complain.

When trying to get funding for specialist services, they come up with any excuse they can find to prevent it. No matter how easy it is to challenge their pathetic excuses, in reality they just don't want to pay for it. You really do get left feeling like a statistic, to the Trust you are just another brick in the wall. There's little care and compassion anymore for the suffering of patients and the distress this awful service often causes them.

I was let down by Dr Christopher Mortimore at Glanville House, a cold and uncaring psychiatrist, who cannot connect with patients. Avoid him if you can, he's just a puppet for the Trust. I went to a private psychiatrist in the end and she gave me more treatment options. Dr Mortimore was not the slightest bit interested in my case and passed off my medication concerns to the GP. So please be warned that if you are under the care of Dr Mortimore then your treatment may be compromised.

Mr Men

Dangerous and criminally dangerous for a long time, as shown again by death of Julie Yard finally this criminal behaviour has fatal consequences. Carers ,Advocates and Clients have experience of malicious, vindictive behaviour and there is even video footage of this criminal behaviour floating about.

The very people who should be PAID to support vulnerable people administered wilful cuts and service removal with denials with glee.

The only interest Glandville house (Somerset Foundation Trust ) has is selling services to other trusts while there have been third world outreach projects run by former trust board as pet projects as glorified holidays to another continent.
So bad Tessa Munt when MP tried to resolve issues with little success.