Cranham Village Surgery - Upminster

Cranham Village Surgery: Comprehensive Healthcare in Upminster

Nestled in the heart of Upminster, Cranham Village Surgery, located at 143 Ingrebourne Gardens, offers a wide array of medical services to its patients. This community-focused healthcare provider is dedicated to delivering high-quality, personalized care to residents of RM14 and surrounding areas.

Main Services

• General Practice: Cranham Village Surgery provides a full range of general practice services, including health checks, vaccinations, and management of chronic conditions. Their team of experienced GPs and nurses work together to ensure patients receive the best possible care.
• Phlebotomy Service: The surgery offers a dedicated phlebotomy service, ensuring patients have access to blood tests and other laboratory investigations when needed. The team prides itself on providing a comfortable and pain-free experience for all patients.
• Dispensary: For the convenience of their patients, Cranham Village Surgery operates an on-site dispensary, allowing patients to collect their prescribed medication during their visit.
• Specialist Clinics: The surgery hosts several specialist clinics, including cardiology, dermatology, and respiratory clinics. These clinics enable patients to access specialist care without having to travel to a hospital.
• Online Services: To improve access to healthcare, Cranham Village Surgery offers online services such as appointment booking, repeat prescriptions, and patient records access through their website and NHS app.

Location and Access

Cranham Village Surgery is situated at 143 Ingrebourne Gardens, Upminster RM14 1BJ, in the heart of the Cranham neighborhood. The surgery is easily accessible by various modes of transport:

• Bus: Several bus routes stop near the surgery, including the 248, 347, and 370. The nearest bus stop is 'Ingrebourne Hill' on Ingrebourne Gardens.
• Train: Upminster Station, served by the c2c line, is approximately a 15-minute walk or short bus ride away. The station provides direct links to London Fenchurch Street and Shoeburyness.
• Car: The surgery has a dedicated car park with disabled access. Alternatively, there is street parking available on Ingrebourne Gardens and surrounding roads.

Featured Characteristics

Cranham Village Surgery is committed to providing a comfortable and accessible environment for all patients. Some of the key features include:

• Wheelchair Accessibility: The surgery is fully wheelchair-accessible, with ramped entrance, automatic doors, and a wheelchair-accessible toilet.
• Toilets: Facilities include a disabled toilet and baby-changing facilities.
• Appointments: The surgery recommends booking appointments in advance to ensure efficient use of resources and minimal waiting times.

Practical Information

• Phone: To contact the surgery, please call 1708228888.
• Opening Hours: The surgery is open Monday to Friday, 8:00 AM - 6:30 PM. Please note that opening hours may vary on bank holidays.
• Out-of-Hours: If you require medical attention outside of surgery hours, please call NHS 111 or visit your nearest A&E.

Patient Reviews

Cranham Village Surgery holds an impressive average rating of 4.7/5 on Google My Business, based on 28 reviews. Patients have praised the surgery for its:

• Highly Recommended Phlebotomy Service: Patients have commended the phlebotomy team for their professionalism, efficiency, and kindness, with one patient highlighting Ms. Elzahaby for providing a "great service" with "no pain".
• Knowledgeable and Caring Staff: Several patients have praised the doctors and nurses for their extensive knowledge, excellent bedside manner, and genuine care for their patients. One patient commented that the staff "go above and beyond to help".
• Friendly and Helpful Receptionists: Patients have noted the friendly and helpful nature of the receptionists, making their visits to the surgery more pleasant.

Overall, Cranham Village Surgery's commitment to providing high-quality, patient-centered care is evident in their positive patient reviews and high satisfaction ratings.

👍 Reviews of Cranham Village Surgery

Tracy M.

5/5

My first visit using new plebotomy service. Highly recomend Ms Elzahaby, great service, very helpful and no pain. Thank you.

Sian E.

5/5

Very knowledgeable doctors and nurses with a good bedside manner. Receptionists are friendly and helpful. Wish my parents lived closer so that I could register them here and trust that they are safe with their medical care as I trust this hardworking team to look after my family well.

jcampbell C.

5/5

Just visited (15.45 BST. 16.03.2022) the GP surgery above to collect blood test results.
Being generally a critic by nature, I felt it necessary to balance matters by stating that I have just had a very pleasurable experience yet again at this surgery.
The waiting/reception area is warm and inviting, nicely decorated and with numerous indoor plants. The female receptionist on duty was charming! helpful friendly and professional adding to the ambience.
Keep up the good work folks!

John Campbell. Cranham resident.

L B.

5/5

Dr Akhter and the reception team have been amazing in caring for my Grandad, they have shown genuine concern for his welfare and care and have helped him on so many occasions.

Lynda

5/5

My Mother is registered with this Practice and her GP (Dr Tina) is amazing - so kind, caring and knowledgeable. The reception staff are always very helpful too. Thank you for all you do looking after my Mum.

Luke E.

5/5

Doctor Akhter and their colleagues from the healthacre staff to the administration team have all been very helpful and informative for me, I greatly appreciate their work ethic and professionalism.

Thank you for all your continued efforts.

Barbara N.

5/5

Wonderful. All staff very polite and helpful this includes reception staff and doctors all queries sorted very quickly with an appointment or a telephone call

Victoria T.

5/5

Great doctors surgery, reception staff always polite and knowledgeable. Doctors are great, very lucky to have them. Thank you