Charisma Clinic - Nelson

Sandra D.

Been at this dental practice for years.
Was a little apprehensive when it was taken over.
But they are great !!
Very welcoming and friendly and go above and beyond.
Cannot recommend enough

Yasir Z.

I recently became a new patient at Dr. Khalil’s practice after moving back to the area after seven years, and I couldn’t be happier with my experience. I was a bit nervous initially, especially because I’d been struggling with heavy bleeding from both sets of gums for two months every time I brushed my teeth.

Dr. Khalil was incredibly kind, comforting, and reassuring during our initial consultation. He took the time to thoroughly explain that my symptoms were due to gingivitis, providing a clear breakdown of what causes it and exactly what he was going to do to treat it. His professionalism and gentle approach made me feel completely confident that I was in good hands.

Dr. Khalil performed a scale and polish that left my teeth feeling unbelievably refreshed. The results were almost immediate—by the next day, the bleeding had completely stopped! It was remarkable to see such fast improvement, and it’s a true testament to Dr. Khalil’s expertise and care. Throughout each step of the appointment, he kept me informed, reassured, and comfortable, making what could have been a daunting experience genuinely pleasant.

As a new patient, I can’t recommend this practice highly enough!

Az

I regret to share a disappointing experience at Charisma Clinic, now under new ownership. My partner visited with significant tooth pain, clearly communicated as an emergency before traveling overseas. Unfortunately, the new dentist only performed a standard scale and polish, neglecting to address the urgent issue. Instead, they passively attempted to sell her toothpaste, which was unhelpful given the circumstances.

To make matters worse, the dentist stated that the rest of her teeth were in good condition but would not know about the specific issue unless they did an X-ray. Despite my partner's request for an X-ray, the dentist ignored her, leaving the problem unresolved.

This lack of attention to a clear and present problem is unacceptable, especially considering the clinic’s previously excellent reputation under its former dentist. Now, my partner is overseas and unable to eat on one side of her mouth due to the unresolved issue. I would not recommend this clinic until it returns to its former standards of care and responsiveness to patients' needs.

Tony D.

I suffer from dental Anxiety, No other dentist has being able to make me feel as calm and relaxed as Talal thank you 5* well deserved

Patrick G.

Excellent service as always from the team. The reception and admin staff dealt with my call and query about a damaged filling and answered all my questions and booked me in quickly. I had a lovely service when I arrived and felt at ease. Had an initial review with Mike and Caroline who sorted out an extraction quickly and booked me in for a filling the week after. Fantastic service all round with a smile that puts you at ease and makes you feel comfortable and I have got to say great value too. Highly recommend the service to anyone thanks !

George

I hadn’t visited the dentist in 15 years and decided it was time. A quick google search and Charisma clinic was at the very top. I booked a check up which took next to no time. The website is user friendly and really is simple to navigate. The price was more than affordable and the service was welcoming and friendly from the entrance to the exit. Highly recommend if you are looking for a new dentist.

Noreen Y.

Highly reccommended very polite and professional staff who made my visits to the dentist very smooth and made me feel relaxed even though i was very nervous. A HUGE thank you to Emily for being so supportive and very helpful i cannot thank you enough.

Stewart N.

As ever, Mike and Caroline were excellent. Over the years I have been with them, I have never once considered going elsewhere and, despite some issues of my own, have always been comfortable when being treated by Mike.

Today, I decided to have an uncomfortable conversation with Mike and Caroline. Both of them were very empathetic and understanding, quickly putting me at ease.