Buckshaw Village Surgery - Chorley

Buckshaw Village Surgery is a doctor's office located in Buckshaw Village, Chorley, PR7 7HZ, United Kingdom. The surgery can be easily reached by phone at 1772376600, and additional information can be found on their website: nmhealthinnovations.co.uk.

One of the key features of Buckshaw Village Surgery is its commitment to accessibility. The surgery has a wheelchair accessible entrance, as well as a wheelchair accessible parking lot and restroom, making it easy for patients with mobility issues to access the facilities. The surgery also has regular restrooms available.

In terms of medical services, Buckshaw Village Surgery is staffed by qualified doctors who are able to provide a wide range of medical services. Whether you're in need of a routine check-up or have a specific medical concern, the doctors at Buckshaw Village Surgery are equipped to help.

According to online reviews, Buckshaw Village Surgery has received a total of 188 reviews on Google My Business, with an average rating of 2/5. It's always a good idea to do your own research and read a variety of reviews before choosing a doctor's office, as individual experiences can vary.

Overall, Buckshaw Village Surgery is a conveniently located doctor's office with a commitment to accessibility and a staff of qualified doctors. If you're in need of medical care in the Buckshaw Village area, we recommend visiting their website to learn more and schedule an appointment.

Reviews of Buckshaw Village Surgery

K Gibbs

5/5

Amazing - I cannot believe this surgery gets anything other than 5*. I always get an appointment on the same day or within a few days. The staff are always polite and courteous and the medical attention I’ve received has always been first class. The and appointments are so quick. All of my colleagues in other surgeries have to wait weeks. This is a fantastic surgery. Thank you.

Vilme Qu

1/5

Absolutely awful. Reception were horrible and completely unwilling to help. 10 minutes late to my appointment and they just turned me away without even trying to see if they could fit me in. The next appointment they could offer was 2 months away. Ironically if I had been on time I could have been waiting up to 30 minutes in the waiting room.

Fryderyk Lubas

1/5

Yesterday I was examined and assessed by an associate physician, who has the right to issue prescriptions, but they need to be signed off by a fully qualified doctor. It was at 11:30 AM. Until 16:20 my prescription was not sent to the pharmacy. After my call to surgery I was told that prescription will be signed the same day. Today at 10:00 AM it still wasn’t sent to pharmacy. During the night I experienced fever 39.6 C, extremely painful, sore throat, I was unable to drink and eat, my vocal cords are involved too. All this because somebody didn’t sign prescription for ANTIBIOTIC. As a doctor myself I cant’t imagine to leave really sick patient for 23 hours without essential medication. Few minutes ago I got a call that prescription was sent to pharmacy today at 10:29. Finally. And ridiculous.

Katy Brennan

5/5

I just rang through to reception and I spoke to Dawn ( I think this was her name) and she was brilliant!! Dawn sorted me out with a double appointment at a really convenient time and was really bubbly and lovely to deal with. I was really dreading ringing because I needed to book a few appointments and I didn't want to be a burden but Dawn didn't make me feel like that at all. Top service and I am really pleased with my Doctors today 🙂 x

Sorcha Deady-Alston

5/5

Never had an issue getting an appointment, always been taken seriously by the doctors here too, which hasn't always been the case with other doctors. It's clean, well organised and run efficiently. Not much more you could ask for from a doctor's surgery!

Stephen Bracken

3/5

The medical staff are fantastic, can’t knock them, and Dr Bonner is brilliant with my infant daughter (very patient, calming and caring).
Trying to get in front of the medical staff is the hard part. I’m sure it’s not the reception teams fault, just the procedures they are told to work to. Being sent to the pharmacy for a check up because the surgery can’t fit me in, for the pharmacy to refer me back to a doctor, for the surgery to then find an appointment a few hours later (wasted a full day trying to deal with this), and the only way to get an appointment is a telephone queue at 8am, if you aren’t lucky enough to get one you have to repeat the next day rather than actually book an appointment.
It’s a flawed system, very difficult to navigate the system if you are working.
I hope they manage to find a way of improving going forward, as with my first point, the medical staff are fantastic, need a better support system in place.

Trish Catt

5/5

Just saw Bonar Southern.
Physician associate..
Amazing guy.. hope he goes far in his career. Great manor, listens, misses nothing. Makes you feel heard and safe..
Totally recommend him all day long..

Al Berry

5/5

Every you expect from your surgery.. Plenty of online appointments. Receptionists always polite and helpful