Bluebird Care Gravesham & Dartford - Gravesend

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Dear Liz,

I hope this message finds you well.

I wanted to express my sincere gratitude for the accommodations and support you provided during the recent staff training.

Your efforts in facilitating my participation meant a lot to me, allowing me to fully engage with the material and gain valuable insights.

The training was incredibly beneficial, and I am excited to apply what I’ve learned in my work.

I am committed to putting my best foot forward to help uphold our company’s standards and reputation.

Thank you once again for your support and encouragement.

Warm regards,

Jane

Sabrina J.

Working with Bluebird care as a Live-in carer,is an amazing experience, working with the awesome team members,they work effortlessly and tirelessly to ensure that our clients get the best of care and we the carers are well appreciated for our work.

Bluebird Care top notch👍👍👍👍👍👍

Susan B.

Very good training given by Kerry and Neville over 3 days, very thorough. Both very friendly and approachable I thoroughly enjoyed the course lots to remember 😃.

Georgina M.

Ive enjoyed my three days of inductions with Bluebird, Kerry and Neville have been amazing with teaching me and they are such lovely people.

George A.

Quite simply, they are amazing.
Stepped in to help my frail 98 year old Mother at very short notice.
All the staff that came to help Mother were superb. So caring and understanding.
The office staff were terrific too. Always ready to assist and advise
Very impressive company.

Camilla K.

I have been a service user of bluebird for over 10 years- over these years I was treated with dignity and respect by all staff and hope this continues in the future. Concerns are dealt with quickly

Tim B.

I have been using the services of Bluebird care for over two years to provide support to my mother who has advanced stage dementia.

Mum has a carer in the morning and at lunchtime and their support means that Mum can still live in her own home. Mum sees a number of different carers during the week and all of the ones that I have met have been both friendly and helpful.

Having different carers provides Mum with a greater level of social interaction, whilst the carers in turn have access to Mums case notes to ensure that they are all well briefed to meet Mums needs.

Bluebird are pro-active in identifying changes in Mum's requirements as her Dementia increases. Bluebird discuss their thoughts on care and potential Mums requirements with me to ensure that Mum gets the best level of care. From my regular dealings with them they also provide me with the comfort that by using them as a care agency to support everything else that I do for Mum that I am doing the best that I can for her.

Without the support of the carers from Bluebird Mum would have had to go into full time care rather than continuing to remain in her home.

Pierce B.

Worst care provider I have ever experienced. The list of problems is insane so I shall list the main issues
1. Iive-in Carers did not do there job properly and complained about cleaning
2. One career had to be removed from the house due to drinking on the job
3. Another carer invited family over to the house where the vulnerable person lived and let them enter.
4. Another carer kept harrasing me to give them cash when we paid everything via direct debit
5. Another carer ignored a rash and it got infected
6. Another carer would just leave the house for over a hour and leave vulnerable person all by the Elf which at one point they left and wondered off and got lost
7. Item went missing from the house and was stolen.

I have put in a complaint about this service we have received though insuspect they will just ignore it.

Don't not use bluebird care they are not a good care provider find someone else

Our concerns are not being dealt with at all that is a lie, we were fobbed off and nothing happened the best we got from all this was 4 days discounted.