Bevan Group Practice - Widnes

Address: Bevan Way, Widnes WA8 6TR, United Kingdom.
Phone: 1514243986.
Website: bevangrouppractice.co.uk
Specialties: Medical clinic, Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 54 reviews on Google My Business.
Average opinion: 2.1/5.

📌 Location of Bevan Group Practice

☎️1514243986

⏰ Open Hours of Bevan Group Practice

Monday: 8:30 AM–6:30 PM
Tuesday: 8:30 AM–6:30 PM
Wednesday: 8:30 AM–6:30 PM
Thursday: 8:30 AM–6:30 PM
Friday: 8:30 AM–6:30 PM
Saturday: Closed
Sunday: Closed

Okay, here’s a detailed overview of Bevan Group Practice, presented in a formal and helpful style, suitable for someone seeking information about the clinic:

Bevan Group Practice: A Comprehensive Overview

Bevan Group Practice is a medical clinic located in Widnes, United Kingdom, offering comprehensive healthcare services. Situated at Address: Bevan Way, Widnes WA8 6TR, United Kingdom, the practice is committed to providing accessible and patient-centered care. For immediate contact, you can reach them via Phone: 1514243986. You can also find valuable information and learn more about their services on their Website: bevangrouppractice.co.uk.

Specialties and Services

Bevan Group Practice specializes in providing general medical care. While the specific range of services offered may vary, they generally encompass routine check-ups, consultations with qualified doctors, and preventative healthcare measures. The clinic prioritizes a holistic approach to patient well-being. It’s recommended to visit their website or contact them directly to confirm the precise services they currently offer and to schedule an appointment.

Accessibility and Amenities

Bevan Group Practice demonstrates a strong commitment to accessibility. The clinic boasts several key features designed to accommodate patients with diverse needs:

Wheelchair Accessible Entrance: Ensuring ease of access for all visitors.
Wheelchair Accessible Parking Lot: Providing convenient parking for individuals using wheelchairs.
Wheelchair Accessible Restroom: Offering a comfortable and accessible restroom facility.
Restroom: Standard restroom facilities are available.

Patient Experience & Feedback (Based on Available Data)

The clinic’s Google My Business profile indicates a significant number of reviews – currently 54 – reflecting a considerable level of patient engagement. While the average opinion is 2.1/5, this suggests the practice may be facing some challenges in consistently meeting patient expectations across all areas. However, the overwhelmingly positive comments regarding the reception staff highlight a dedication to patient comfort and support. Notably, feedback suggests a strong emphasis on accommodating patients with young children, with staff proactively offering assistance to ensure a smoother and less stressful experience. The willingness to assist with childcare logistics, such as observing children while patients attend appointments, indicates a considerate and understanding approach.

Location and Contact Information

The clinic’s location at Bevan Way, Widnes, WA8 6TR, offers convenient access for residents of the surrounding area. The phone number, 1514243986, provides a direct line for appointment scheduling and general inquiries. The website, www.bevangrouppractice.co.uk, serves as an invaluable resource for accessing detailed information about the clinic's services, staff, and opening hours.

Recommendation

For individuals seeking a medical clinic in Widnes that prioritizes patient comfort and accessibility, Bevan Group Practice warrants consideration. While the current average review score suggests room for improvement, the evident dedication to patient support, particularly regarding childcare needs, is a positive indicator. We strongly recommend visiting the clinic’s website at bevangrouppractice.co.uk to explore their services further and to schedule an appointment. Directly contacting the practice via phone at 1514243986 will also allow you to discuss your specific healthcare requirements.

👍 Reviews of Bevan Group Practice

Rebecka O.

5/5

Can not fault the reception ladies or any of the doctors I've seen. Recently having to take my little boy with me to have the implant fitted the lovely ladies on reception were more then happy to have him sit with them so I wasn't panicking during my appointment. There have also been other occasions where they have happily offered to watch my little girl (in a pram) just so I could nip the toilet without struggling to get the pram in and out. Non of this I would have expected.

Jennifer S.

4/5

Although difficult to get an appointment despite phoning daily i eventually managed to book an appointment with a GP for two weeks time. On arrival ( despite receiving a text from practice confirming) I was told by receptionist I did not have an appointment. This was eventually sorted & receptionist apologised.
I saw Dr Gibson who was absolutely superb from the start of my consultation to the end. Professional, thorough & compassionate. Dr Gibson is a doctor who cares & I would like to say a sincere thank you to her for listening & promptly acting on my concerns.

Leanne G.

1/5

Awful experience with a receptionist they all don’t follow the same protocol concerning parents accessing children over the age of 16 records. One gave me half the information without child present and asked me to call back later on . I called again asked for the other half of the results only to be told they don’t give this information unless the child is present. I asked the receptionist to filter back that they are not following the same protocol which causes upset and to get this in order . Her reply was she wouldn’t do anything about it - I asked for her name and she terminated the call absolute awful way to speak to a concerned parent.

Roger M.

1/5

Worst doctors in widnes. Never see the same doctor and can never get an appointment. The receptionists believe they are doctors and are horrible to speak to. West Bank surgery was much better before they joined these clowns. Avoid at all cost

Mark P.

1/5

Dr Kassim is very good, always thorough and she knows what she’s on about. Super. Unfortunately the receptionists are lacking in people skills and are quite rude. While I was sat waiting to be seen , I heard the receptionist talk to an elderly patient like she was a criminal. Absolutely disgusting. Should be ashamed of herself. They are like that with everyone

Kernel P.

1/5

The doctors and nurses are brilliant, however it’s the reception staff that lets this practice down. They are rude, abrasive and short tempered, who give inconsistent / contradicting information depending which receptionist you speak to, which points to lack of internal communication and training.

Appointment times and availability could be much better.

Kay Y.

5/5

I’ve recently moved to this GP surgery and can’t thank staff enough for being so helpful. The nurses and doctors I’ve seen so far have been professional, empathetic and knowledgeable. It’s been much appreciated. Thank you!

Kate G.

1/5

This morning I rang up to make an appointment and explained I needed to see a female dr. The lady I spoke to said she could book me in for 2pm that day and gave me the name of the Dr (foriegn name) and explained this was a female doctor. When i arrived the self check in wouldn't confirm it was myself, however eventually did.Due to this I hadn't noticed the name of the Dr it stated I was seeing. At 2.20pm I had still not been called through so I went to see the receptionist. Her abrupt answer was it's only 20mins after your appointment you know, like I wasn't aware of the time! She then said my appointment had been voided as it hadn't booked me in. She would have to see could I still be seen! She then confirmed I could and it was Dr Connor. I explained I had requested a female Dr and this was confirmed. She argued this wasn't case like I was a complete idiot. She said It was the reception supervisor or manager that had booked me in, and it was Dr. O'connor. I asked her to name all the doctors so I could tell her which name I was given, as I could assure her it wasn't my own Dr who was Dr O'connor . There was a good reason I had requested a female Doctor. She said I'll call the person who booked you in, then said oh no she has already gone home. Dr O'connor then came out and I explained It had been confirmed a female Dr would see me. He asked would I still care to speak to him. After having to take unpaid time off work and not knowing when I could next get an appointment I had no choice. However I'm totally disgusted I was put in an uncomfortable situation, having to discuss something I did not feel comfortable with a male Dr. But more so the receptionist attitude from the word go.