Basildon Mental Heath Unit - Basildon

Address: Basildon SS16 5NL.
Phone: 01268243534.

Specialties: Hospital.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 26 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Basildon Mental Heath Unit

☎️01268243534

Basildon Mental Health Unit, located at Address: Basildon SS16 5NL, is a hospital specializing in mental health. They can be contacted at Phone: 01268243534.

Characteristics

The unit is wheelchair-accessible, with a car park and entrance specifically designed for individuals with mobility limitations. This demonstrates their commitment to providing a welcoming and accessible environment for all patients.

Location

Situated in Basildon, the Mental Health Unit is easily accessible for those living in the surrounding areas. With a convenient location and wheelchair-accessible facilities, the unit is well-equipped to serve the mental health needs of the community.

Opinions and Ratings

Basildon Mental Health Unit has received 26 reviews on Google My Business, with an average rating of 1.9/5. While some reviewers have expressed dissatisfaction with wait times, others have praised the attentiveness and kindness of the staff. For example, one reviewer mentioned that "Max and Esther were both wonderful and attentive. They made me feel comfortable and at ease and not rushed in the slightest."

Recommendations

When seeking mental health support, it's essential to find a healthcare provider that is both knowledgeable and compassionate. Basildon Mental Health Unit's staff have been praised for their attentiveness and ability to make patients feel comfortable, even in the midst of a crisis. While some reviewers have noted long wait times, the unit's commitment to accessibility and the positive experiences of many patients suggest that it may be worth considering for those in need of mental health care.

Contact Information

If you're interested in learning more about Basildon Mental Health Unit, we recommend visiting their website or contacting them directly at Phone: 01268243534.

👍 Reviews of Basildon Mental Heath Unit

l p

4/5

Wait was a bit long considering being in a crisis however Max and Esther were both wonderful and attentive. Made me feel comfortable and at ease and not rushed in the slightest. They reffered me to a certain place that have been supporting me and i genuinely want to thank them for putting me in the right direction!

Charlotte Emily

1/5

Mental health unit needs to be closed down. How can you tell patients they have to stay multiple nights in a waiting room, saying that if you’re lucky you can have a room with a sofa late at night.

They have no training in neurodivergence, or anything by the seems.

Don’t expect this service to keep you safe, don’t expect to be cared for, expect to sit on a chair for over 24hrs sobbing with ur peers.

I mean met an awesome bunch of patients so could be worse.

One of the nurses refused to give blankets out over night, the door was wedged open and it was freezing, she justified this by saying that this is not a homeless shelter. Pretty sure freezing ur poorly patients is abuse…

If ur in crisis, stay strong, for every evil service there is a beautiful one.

Susanna5 Bethell

1/5

Disgusting behaviour, they do nothing to help you just gives you sleeping tablets and send you on there way, these people are here for a reason. The staff stand there to lie to your face constantly shame on them. They all need sacking. They don’t do care about the people in there they don’t give a shit

Bliss

1/5

Called crisis line asking for help, was honest , as hard as it was, and 1 month on no call back, typical of thsociety that we live in today!
10 years in "the mental health service" it is a joke!
Update: they finally called back! 10 months later.... told me I was doing the right and I had done all i could do (Fighting through the anxiety with my family), and that it was now down to them, been 4 months since that phonecall and still no help.. Mental health help in Basildon is a joke!!!!!!!!!

Bob Hope

5/5

The staff are genuinely caring and without the recent help of Dean and dr sony. They have diligence, patience and all the while having to deal with the most maniacal of society and I tip my hat to their work ethics. Dean was very good at understanding people while Dr Sony knew exactly what medication to prescribe.

Alex Hearthfire

1/5

Honestly one of the worse psych wards in all of England, feels more like a poorly run prison than anything aimed at helping peoples mental state. The staff were mostly aggressive and couldn’t care less about any patient at all, most of them were also under qualified to boot. If if wasn’t for the other patients banding together to support each other throughout my experience here I would have ended up killing myself.

Stay away at all costs.

Drewe Lock

1/5

If i could gove 0 star i would Was on suicide watch - I have a photo of staff asleep... I complained and was told I would be sued if I didn't delete photo.. 2 years on I still have photo voice note of him talking to me too

Didn't check me when I arrived I could if had anything on me

Left to bleed at 6 weeks pregnant 5 hours for paracetamol then taken to A&E and said come back after... I was left alone ..

Frozen food sent back and gave me grey chicken sent back and I orderd pizza

18 hours later they gave me water

Didn't give me my meds when I was there

Staff talking avoid sugar daddies ect personal life

2 nights and I walked out I had jo help no one saw me when I was there worst place ever if you want help I am struggling with mental health now but I won't go get the help I need because I'd most likely ve sent there and I can't deal with the horribleness from there

Dailey Ron

1/5

If i could give this place 0 stars I would.
Where do I begin the staff on Cherry Down Ward are so negligent and clearly
don’t care about patients. They speak to them with the upmost disrespect. They always act as if they’re doing the patients a favour instead of acting like they’re being paid to do a job. They will leave you on your own during a mental breakdown for HOURS on end and they don’t usually intervene or ask if you’re okay until you’re physically harming yourself. This place deserves to be shut down it’s an absolute joke and i’m not even sure how it’s still open and allowed to “care” for patients. If you care about your loved ones you wouldn’t send them here at all.