Barchester - Southerndown Care Home - Chipping Norton

Nick Densley

I can’t express enough how grateful I am to the team at Southerndown Care Home for the exceptional care they provide to my dad. From the moment we visited, we were struck by the warm, welcoming atmosphere. The staff are incredibly kind, attentive, and always go above and beyond to ensure residents feel comfortable and valued.

The facilities are outstanding, and the environment is both homely and safe, which has been so important for us. My dad always speaks highly of the delicious meals, and the range of activities they offer keeps him engaged and happy. The team has taken the time to get to know him personally, and that level of care and attention means the world to our family.

Wes Johnson

Astonishing kindness, generosity, and hospitality from the administrative staff!

My wife and I were visiting on a holiday from the USA when our rental car was disabled in front of the Care Home. After a 2 hour wait for car service, we were hungry and needing use of a toilet.

The general manager- Shilpa- and administrative assistant- Deb- welcomed us like family, providing refreshments and a warm room to wait for our car service.

Such courtesy and an others-first attitude is rare often but was experienced here. One of our best memories of our trip to England will be the warmth and friendliness of the staff here. So very grateful!

Shyama Nair

Visited southerndown Carehome on sports day. It was really good to see how the staffs take care of the residents who stay with them. The hospitality of this Carehome should be given 5 star because all the staffs are very friendly. Each and every staffs including the Manager and the Deputy manager was part of the events conducted on the sports day. Many residents participated and it was good to see them happy and enjoying. Love to volunteer again if needed.

Town Hall

We LOVE Southerdown Care Home - brilliant Management and wonderful staff - always available to help in the community, and we have been delighted to receive fantastic support form the team for our community events in Chipping Norton Town Hall. Their residents are always so happy, and cheerful and we are very happy that Barchester provide an amazing place to be in Chippy.

sameena bibi

Absolutely fantastic home.. greeted with an amazing coffee and cake..the carer Christine was so caring aswell as efficient and helpful .. and all the staff were amazing ..including the Chef..have no hesitation in recommending this home..God bless you all..
10/10!
Optometrist

Joel Jakeman

I visited Southerndown recently and had a positive experience. I found that the staff were very polite who are also extremely helpful. I was offered a hot drink and a cake while I waited. I found that the residents seem very happy with their care and conditions. The surrounding area has good views and is spacious which is great for any residents who enjoy the outdoors. Inside offers plenty of activities for those who would rather stay inside. I conclude that this is a excellent care home.

Annette McCallum

We have been taking my mother on holiday since we lost my father in 2011. However due to a fall in 2019 subsequently resulting in her being wheelchair bound, this has not been possible. My mother already resides at another Barchester home is Lichfield and they suggested a short respite at another Barchester home. We chose Southerndown as it's in a lovely area and not too far a drive. We are so glad we did, we were greeted on arrival by the friendly Manager Rossalyn and her lovely care team. Nothing was too much trouble for the team and they went over and above in ensuring mum's needs were met with care and efficiency. Although mum was very apprehensive before her visit, she settled in very quickly and we were also given the same care and attention. We had initially thought we would have breakfast on the first morning but ended up going every day during our visit to the Cotswolds and we were given our own private dining area enabling us to have quality family meal time with mum, we were even given games to play on the last day as the weather was not as warm as it had been on the previous two days.
I would highly recommend the care at this home and also the attention to detail in making both the resident (my mum) and families welcome.
My mum said at the end of the holiday that she wished it was just beginning and she highly praised the care team and the level of care she had received during her stay.
Well done Southerndown in making the holiday possible for mum and for taking such good care of both her and the family during our stay on the Cotswolds

Admin PA

The staff are extremely friendly and are always happy to get involved. Whether it's singing or dancing they made sure the residents were having a great time.