Asda Hatfield Superstore - Hatfield

peggy A.

Great shop. Lovely ladies working on the pizza 🍕 counter, very helpful and polite. Got my flavoured chicken from the meat counter. Great choice from food, house and clothes nice big car park. Would recommend this ASDA to others.

lynne T.

On my visit on 10 feb, i found some staff rude and don't care about their customers, not very helpful. Chatting staff that dont move when your trying to look at shelves, I have found that in other asda stores it's much the same. There was quite a few short dated stuff, I have handed quite a few out of date items to staff, so be carefull. Things wrongly priced/in wrong place.

Emma W.

Thought I'd pop in to get the famous heart shaped pizza , got to the counter no one there - 8am by the way!! I asked a lady , she went to get another lady - who proceeds to tell me ,

The counter won't be open till 11 ish , I asked how come since it's advertised as open at 8am , she says I'm the only one here staff sickness and holidays I can't make pizzas . OK no problems ... she than tells me - we have hardly any toppings any way , so whats on the shelf is all we have ...

Ermm OK... its 4 days before valentines day surly you would have your staff in order ? Or atleast some heart shaped pizza on the shelf ... and some toppings? I won't be going back how dissap

Jonn R.

I bought two packs of 1.5L water and asked permission to take a shortcut to my car. The answer of the staff was a quick "NO! You have to go around." and turned their back. I'm missing a leg. It is a clear disability. Please don't treat your customers like that.

nonzame S.

Sorry I took longer to write my review. Sometime in July 2024 I forgot my iPhone on the counter at the cigarett/customer service desk. My granddaughter was calling the lady answered and informed her that I left my mobile phone there she will keep it for me. I went back and met a very kind and lovely lady who kept my phone safe for me. I have forgotten her name. I am very greatful and proud that such calibre of staff exist in our local Asda since we see less smile from those walkingalong the isles and even ignoring customers who ask . They seem so busy for even a minute

Jay A.

While I appreciate asda offers much better value for money than places like Tesco, the act of actually paying for your items is utterly incompetent. There are several self service that display they accept cash but when you actually get on one it's card only this is a theme and despite trying 3 none of which accepted cash resulting in me asking to be let through to customer service to pay. Asda if you don't want people paying with legal tender don't advertise that you do

Lej

What is it with your staff ramming into you with cages. Shoving you out the way. Walking right into you. Blocking you in. Not moving so you can get past. Standing around chatting and ignoring you.Knocking my child over and not even acknowledging it?! Rude. Disrespectful and need some lessons in customer service.

No N.

Just come here to say how disappointed i am with click and collect service, not the 1st today but several time it has happened to me.
Come to collect your shopping but it isn’t ready or part of it is ready. Then you have to double check as you start to doubt that you getting what you paid for ( loads of times drove away missing items) today I had a pack with 12 water bottles missing and 1 butter out of 2 purchased…
As I said it isn’t the 1st time and when you start to explain to the staff why you checking your order against what has been given to you, you get an attitude back, worst they swear at their end the had 1 quantity of each item…
You can’t even ask now for what you actually paid for .
DOUBLE CHECK YOUR ORDERS WHEN COLLECTING!