Bedworth Health Centre - Bedworth

Bedworth Health Centre, located at Address: Health Centre, High St, Bedworth CV12 8NQ, United Kingdom. is a well-known Medical Center in the area. The centre can be easily reached by phone at Phone: 2476315432 or through their website at Website: bedworthhealthcentregps.co.uk.

The centre boasts several specialties, with a team of dedicated and experienced Doctors ready to provide quality healthcare services. The centre is wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom, making it easy for people with disabilities to access the facilities.

Bedworth Health Centre has received 73 reviews on Google My Business, with an average rating of 2.7/5. While there is room for improvement in some areas, the centre remains a trusted destination for those seeking medical care.

Other points of interest at the centre include a restroom, providing added convenience for visitors. The centre's location in the heart of Bedworth makes it easily accessible by public transportation, with several bus routes stopping nearby.

Reviews of Bedworth Health Centre

Lilly West

1/5

1) Take ages to pick up phone to make an appointment and to get an appointment.
2) when you get the appointment the doctors don't listen to you properly.
3) They don't ever send you for further tests, they only ever want to do a blood test, and when the blood test comes back fine, they just dismiss you.

clare leeson

5/5

Late night appointment on Friday evening phone call to seeing Dr Jack Storrow in less than an hour, thorough examination and treatment. Excellent service.

Ellie Moore

1/5

I Never can get an appointment.They aren’t bothered about your health and they really show that. Useless , Really bad customer service.

Nicole

1/5

never have any gp appointments available, when you do have one they’re late and hardly ever listen to you properly

Chris

2/5

Never keep appointment times. Very hard to get an appointment when needed. This is not the poor receptionists fault. They are pleasant,helpful and caring when spoken to properly.

Sarah Munn

2/5

Disappointing experience today. I was told I couldn't have my repeat medication unless I had a blood test and to make an appointment within a week of the test. I did as asked and tried to book an appointment on the same day for a week ahead. The only appointment available is early July.
I have three days of my heart medication left at this point because work and the weekend delayed being able to speak to a receptionist.
The introduction to any phone call with this surgery starts with a long spoken message, of late, complaining about an increase in antisocial behaviour. As reprehensible as that it, I can understand why after my call today.
The receptionist was cold, uncaring, clearly running through a script and unconcerned about the consequences of my running out of heart meds. I will go into afib, which is terrifying, and damages my heart further. I did what they asked me to do, but met a wall of ignorance and a complete lack of compassion when their systems prevented me from making an appointment a week from the blood test. They shouldn't even expect that patients can do that and adjust their strategy.
I was told to "call back at 08:30 am if I'm up at that time!" which is difficult as I'm usually running around getting ready for work and don't have time for an hour on hold. Or I call the surgery number back and press option 2 to order my prescription over the phone asking a note be put on for the doctor saying I have had the blood test and have a review appt booked. I called back. Option 2 was another recorded message giving out the phone number for POD, an NHS service. Why not just give me that number in the first place? (POD were brilliant btw)
For balance, I have had no issues with professional medical or nursing staff at the health centre, but the reception staff are seemingly more concerned by their processes than patients facing problems with their processes. If you have complex medical needs that might involve negotiating with receptionists regularly, avoid and go to another surgery. I asked for details of the practice manager, to discuss the difficulties I had faced with this review, and was told I couldn't have them and to fill in an online complaints form.

Catherine Getlevog

5/5

Having been a patient at Bedworth Health Center for over forty years I can't fault the care and support I've received from the team. Although nationally all surgeries are now struggling to meet the needs of patients, my experience has been a positive one on getting an appointment. Thank you to all: GPs, Nurses and Reception.

agnieszka piatkowska

1/5

I have b12 injections and I have never seen any nurse wash her hands and it's the same with taking blood, the ladies at the reception lie when giving you blood results and sometimes they scream when you call for an appointment that the doctor gave you