Cloud 9 Spa - Towcester

Address: 3 Poundfield Rd, Potterspury, Towcester NN12 7QL, United Kingdom.
Phone: 1908804804.
Website: cloud9spa.co.uk.
Specialties: Day spa, Beauty product supplier, Beauty salon, Bed & breakfast, Laser hair removal service, Massage therapist, Sauna club, Swimming facility, Waxing hair removal service, Wellness center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Gender-neutral restroom, Restroom, LGBTQ+ friendly, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 29 reviews on Google My Business.
Average opinion: 4.4/5.

Location of Cloud 9 Spa

1908804804

Cloud 9 Spa, located at Address: 3 Poundfield Rd, Potterspury, Towcester NN12 7QL, United Kingdom, is a versatile establishment that offers a variety of services to promote relaxation, wellness, and beauty. With a phone number: 1908804804 and website: cloud9spa.co.uk, this spa is conveniently accessible for those seeking a peaceful retreat.

One of the key features of Cloud 9 Spa is its status as a day spa, providing a perfect opportunity for individuals to relax and rejuvenate without the need for an overnight stay. Additionally, Cloud 9 Spa functions as a beauty product supplier, offering an array of high-quality products for customers to maintain their spa experience at home.

This establishment also operates as a beauty salon, offering various services such as laser hair removal, massage therapy, and waxing hair removal. The spa is equipped with a sauna club and swimming facility, providing guests with the chance to enjoy hydrotherapy and other aquatic activities. With its comprehensive wellness offerings, Cloud 9 Spa serves as a wellness center dedicated to enhancing the overall health and well-being of its clientele.

Cloud 9 Spa demonstrates its commitment to inclusivity by offering a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom. Furthermore, the spa features a gender-neutral restroom and proudly identifies as LGBTQ+ friendly. Various payment methods are accepted, including debit cards, NFC mobile payments, and credit cards, ensuring a seamless transaction process for all guests.

With a total of 29 reviews on Google My Business, Cloud 9 Spa has garnered an impressive average opinion: 4.4/5. This rating reflects the spa's dedication to providing exceptional services and creating a welcoming environment for all who visit.

Reviews of Cloud 9 Spa

Jamie Jones

1/5

Absolute disgrace this place.

If I explained what had happened here today, you wouldn’t believe it.

We booked this place out as a group booking, but it ended in the owner screaming and shouting at everyone in front of the kids. Completely lying and making stuff up. Making pretty strong attempts ok violence toward both male and female guests who were trying to get away from there…… all in front of 7 kids under 10 years old.

It’s a failing business and they have clearly had enough, they want out. It’s up for sale.

Do yourself a favour and NEVER BOOK THIS PLACE

Katerina

2/5

It was a pretty disappointing experience. We went to use the infrared sauna and when we arrived it was not preheated. So, we wasted 15 mins of our hour waiting for the temperature to reach the right level. The website is misleading in terms of pricing as it doesn't say that the price is per person not per hour. Overall, the place is pretty dirty (shower needs a good scrub as it's full of mould). The lockers in the changing room didn't work and we didn't even get a towel. So, for £30 per person not a great experience. Would not recommend.

Megan

5/5

This is amazing

Me and my family rented their pool out for the morning for £75 and we got 3 hours with a whole pool and it’s was amazing the pool was a good temperature and we went to the restaurant afterwards and it’s was lovely would recommend.

Graham Cowger

5/5

Cloud9 Spa has this serene-yet-indulgent chic vibe that we loved so much. But their secret lies in the treatments expertly delivered. Moreover, the customer service is genuinely personal and caring. The level of attentiveness, at least for my partner and me, made us feel like we were the only guests they had. I have to say that the team did a marvellous job on us! All the best from me and my partner, we'll be back soon.

Rita Tidwell

5/5

I had a full restyling and colouring service today at the Cloud9 Spa premises today. It was by necessity rather than by choice and Cloud9 Spa was the closest to me at that time. Having never tried them before I was very apprehensive but the team was terrific. They've put me entirely at ease, and the whole experience was exceptional.

Reynaldo Cervantes

5/5

My consultation and treatment at Cloud9 Spa took place in a warm-toned room smelling of fabulous fresh coconut fragrance. I felt like in the Amazonian jungle. My therapist went through my concerns and expectations in a detailed and attentive way setting the tone for the whole session. I felt extremely looked after, will come back again for sure!

Kimberly Lovegrove

1/5

I really wish I could give a better rating but am just so disappointed. Booked delux pedicures for me & my mom who is in town visiting. Beautician was late by 20 mins (no apology), the room we were in wasn’t particularly comfortable, she completely skipped over a key part of my treatment, and we’re both just not happy with the end result - nails are OK. As for the treatment of our feet - it looks like nothing was done.

The venue is lovely and the people were very nice. But not the quality you’d expect for a £55 ‘luxury’ pedicure. ?

Emma Hall

5/5

All I can day is brilliant customer services, the most friendly environment, and relaxing place. I had my hair done by Sam. She is amazing lovely lady and corrected my hair that had been done wrong. Marlin, the owner is the nicest lady and goes above and beyond for her customers. Thank you ladies I shall feel be back. Xx