Gladstone Medical Centre - Birkenhead

Introduction

Nestled in the heart of Tranmere, Birkenhead, Gladstone Medical Centre stands as a beacon of healthcare excellence, providing comprehensive medical services to the local community. This well-established medical practice, situated at 241-243 Old Chester Road, has been serving the CH42 3TD postcode area for many years, ensuring the health and well-being of its patients through a wide array of services.

Main Services

• General Practice: The medical centre offers a full range of general practice services, including health checks, vaccinations, contraceptive services, and management of chronic conditions such as diabetes and asthma.
• Appointments and Online Services: Gladstone Medical Centre offers appointments with GPs, nurses, and healthcare assistants. You can also access online services like appointment booking, repeat prescriptions, and patient registration through their website.
• Baby Clinic and Child Health: The practice provides baby clinics for newborns, offering support and advice on child health and development. They also conduct child health surveillance and immunizations.
• Mental Health Services: The medical centre supports patients with mental health issues by offering access to mental health services, including talking therapies and medication management.
• Minor Surgery and Wound Care: Gladstone Medical Centre provides minor surgery services, including the removal of skin lesions and the treatment of minor injuries. They also offer wound care and dressings.
• Diagnostic Services: The practice has access to diagnostic services such as blood tests, X-rays, and other imaging services. They can also refer patients to local hospitals for further investigations if necessary.

Location and Access

Gladstone Medical Centre is conveniently located on Old Chester Road, in the Tranmere neighborhood of Birkenhead. The practice is easily accessible by various modes of transportation:

• Bus: Several bus routes stop near the medical centre, including the 409, 410, 411, and 412, operated by Arriva North West and Wales.
• Train: The nearest train station is Birkenhead Central, approximately a 10-minute walk from the medical centre. It is served by Merseyrail's Wirral Line.
• Car: The medical centre has a wheelchair-accessible car park on-site, with additional parking available on nearby streets. The M53 motorway is a short drive away, providing easy access from other parts of the Wirral and Liverpool.

Featured Characteristics

Gladstone Medical Centre takes pride in its accessibility and inclusive environment, ensuring that all patients can access the healthcare services they need. Some of the practice's standout features include:

• Wheelchair Accessibility: The medical centre is wheelchair-accessible, with a ramp leading to the entrance and a wheelchair-accessible toilet on-site.
• Toilet Facilities: The practice has toilet facilities available for patients' use.
• Appointments Recommended: Although walk-in appointments are accepted, the practice encourages patients to book appointments in advance to ensure they receive the care they need in a timely manner.

Practical Information

• Address: 241-243 Old Chester Rd, Tranmere, Birkenhead CH42 3TD, United Kingdom
• Phone: 1516452306
• Website: gladstonemed.co.uk
• Opening Hours:
  • Monday to Friday: 8:00 AM - 6:30 PM
  • Saturday: 9:00 AM - 12:00 PM (pre-booked appointments only)
  • Sunday: Closed

Patient Opinions and Positive Aspects

With an average opinion rating of 1.6/5 from 52 reviews on Google My Business, patients have shared both positive and negative experiences at Gladstone Medical Centre. Some of the positive aspects highlighted by patients include:

• Helpful and friendly staff: Many patients appreciate the kindness and professionalism of the practice's staff, including receptionists, nurses, and GPs.
• Convenient location: Patients often mention the medical centre's easy access, with many finding it convenient to reach by car or public transportation.
• Efficient appointment system: Some patients praise the practice's appointment system, noting that they were seen promptly and that the overall process was well-organized.
• Wide range of services: Gladstone Medical Centre's comprehensive range of services is another aspect that patients appreciate, as it allows them to access various healthcare needs under one roof.

Despite the mixed reviews, it is evident that Gladstone Medical Centre strives to provide high-quality healthcare services to its patients, with a focus on accessibility, convenience, and a wide range of medical services. The practice continues to serve the Tranmere community, adapting and improving its offerings to meet the evolving needs of its patients.

👍 Reviews of Gladstone Medical Centre

Milly H.

5/5

When I read some of the negative reviews regarding Gladstone Medical centre I cannot resonate with them.
I have been with Gladstone for more years than I can remember and never had a bad experience. Being in my dotage has not deterred any member of staff or doctors treating me but with the utmost courtesy . The receptionists are all delightful and always greet you with a smile and ‘Can I help you’ ?
The nurses are always there for advice along with any medical appointments.
I have always found the doctors to be kind and sympathetic to my various medical conditions at any one time and although in my advancing years I have never been made to be a nuisance.

karl A. (. W. F.

1/5

Woke up this morning to somebody asking what do I want! She asked again in a nasty stern tone"WHAT DO YOU WANT" i stated you rang me, and again she asked what do u want. I asked who she was and she stated that she was a doctor. I then advised her she was requested to do a medication review,to which she replied so what is it u want me to do...I told her "a medication review" she stated my medication list and I said I want to keep it as it is, because it's working. She dropped my marol prescription by half instantly and cut call off. I rang back receptionist who didn't have a clue what was going on ( they were nice tbh) doctors not fit for purpose been with them for many many years (back when they cared) now they dont care at all and they are nasty. Would give minus if I could this one star isn't even justifiable.

Brenda B.

3/5

Receptionists are very helpful and polite. I visited recently to get a repeat prescription and a female G.P. refused to prescribe one of my medications (Salazopyrn) which now has a different name but is the same medication.saying that she had not prescribed it yet gave me my other medications !She said I had to see my consultant at the hospital. I rang my consultants secretary for my medication. The secretary was very nice but did say that GP was in the wrong not to prescribe the medication. The medication states to avoid abrupt withdrawal. I was put through to a nurse at APH who arranged for me to pick up the prescription at APH + she will get in touch with GP to advise to continue prescribing it !!!

Alexandra B.

1/5

Great reception staff, doctors are absolutely dreadful though, they don't want to listen to you and put the phone down on you while your still talking, only been here 2 weeks and most definitely will not be staying. Wouldn't recommend anyone to join here

Agata W.

1/5

I had a visit with my son yesterday. The doctor doesn't listen to what I'm saying at all. I have a confirmed illness from a specialist, we can't get a referral to the hospital.

Tricia G.

1/5

I'd give this drs a negative rating if I could. Took them nine months to tell me I was pre-diabetic. I also had a high white cell count which they failed to tell me about for at least 15 years Fobbed off pain/arthritis symptoms saying and I quote "If you weren't so fat, you wouldn't have a problem"
Went with stomach trouble and the GP actually said they didn't know of any test for lactose intolerance & told me to carry on eating dairy despite the fact it made me so ill. They said I should just suffer the consequences.
I was a member of this practice for almost 36 years, and after being practically ignored and gaslighted by a GP I changed practices.
My new drs has done more for me in two months than this practice did in 36 years

Mate B.

1/5

They barely help with anything, and since the COVID the doctors don't want to see anyone. My brother had a shoulder pain because of the heavy physical work he is doing, he called them, the receptionist told him the doctor will call him back. When this happened my brother told the symptoms and the doctor simply asked : "What do you want me to do?" Then my mum had an allergic reaction on her eye, we went to emergency, they prescribed her tablets and eye drops and they told her if they don't help we have to see the GP. A week later the reaction happened again, we called the doctor 8:00 in the morning. They called back 16:00 in the afternoon, the doctor again asked the symptoms, we told her , she simply said " go back to the emergency" and hang up. Horrendous! The receptionists are nice though

diane F.

1/5

Was told yesterday that my house bound mum would receve a home visit but would be following day... waighted all day an no one came out to see her ... i just rang to be told theres no record of me contacting them yesterday. An no record of mums home visit..
Im just praying now that i receve a call from a doctor to hopefully get at least a prescription.. no wonder the hospitals are over run , and reception are geting upset phone calls ... to be told theres no one UPSTAIRS they have gone home,
Also impossible to get prescriptions when the person who dose them only works friday ..
Im an Upset an woried daughter
Not an abusive person