Wigmore Medical Centre - Gillingham

Wigmore Medical Centre: Comprehensive Healthcare Services in Gillingham

Nestled in the heart of Gillingham, the Wigmore Medical Centre is a beacon of healthcare excellence, providing a wide array of medical services to the local community. Situated at 114 Woodside, the medical centre is committed to delivering high-quality, patient-centred care to individuals of all ages.

Main Services

• General Practice: The medical centre offers a full range of general practice services, including health checks, chronic disease management, and preventative care. Their team of experienced GPs provides continuity of care, ensuring patients see the same doctor whenever possible.
• Dispensary: Wigmore Medical Centre has its own on-site dispensary, allowing patients to collect their prescribed medications quickly and conveniently.
• Minor Surgery: The medical centre provides minor surgery procedures, such as removals of moles, warts, and skin lesions, as well as joint injections and cryotherapy.
• Travel Clinic: For those planning to travel abroad, the Wigmore Medical Centre offers a comprehensive travel clinic service, providing vaccinations, anti-malarials, and travel health advice.
• Health Checks: The medical centre offers a range of health checks, including well-person checks, NHS health checks, and child health development reviews.
• Dental Services: Wigmore Medical Centre is home to a dental practice, offering a full range of dental services, including check-ups, hygiene appointments, fillings, crowns, and more.
• Podiatry: The medical centre has a dedicated podiatry clinic, providing treatment for a range of foot and lower limb conditions, including nail surgery, corn and callus removal, and diabetic foot care.

Location and Access

The Wigmore Medical Centre is situated at 114 Woodside in the Wigmore area of Gillingham, close to the junction with Woodlands Road. The medical centre is easily accessible by both car and public transport.

• Car: There is a wheelchair-accessible car park on-site, with additional parking available on Woodside. The medical centre is also conveniently located near the A278, providing easy access from surrounding areas.
• Public Transport: The nearest bus stop is 'Wigmore' on Woodside, which is served by the Stagecoach 23 and 23A bus routes. Gillingham Railway Station is approximately a 20-minute walk away, with regular trains to and from London, Canterbury, and other local destinations.

Featured Characteristics

The Wigmore Medical Centre is designed with accessibility and patient comfort in mind, featuring several unique characteristics that enhance the patient experience.

• Wheelchair Accessibility: The medical centre is fully wheelchair accessible, with a ramp leading to the main entrance, and a wheelchair-accessible toilet on-site.
• Appointments Recommended: While walk-in appointments are available, the medical centre encourages patients to book appointments in advance to ensure they can be seen promptly.
• On-Site Facilities: The medical centre has an on-site dispensary and a dental practice, ensuring that patients can access a wide range of services without having to travel elsewhere.

Practical Information

To ensure that patients can access the care they need, the Wigmore Medical Centre operates under the following practical information:

• Opening Hours: The medical centre is open from 8:00 AM to 6:00 PM on weekdays, and from 9:00 AM to 1:00 PM on Saturdays. It is closed on Sundays and bank holidays.
• Contact Information: Patients can contact the Wigmore Medical Centre by phone on 1634231752, or via email at [email protected]. Alternatively, patients can visit the medical centre's website at wigmoremedicalcentre.co.uk for more information.
• Registration: To register with the Wigmore Medical Centre, patients can complete an online registration form on the medical centre's website, or pick up a registration form from the reception desk.

Patient Reviews and Feedback

With an average rating of 3 out of 5 on Google My Business, the Wigmore Medical Centre has received a total of 32 reviews from patients. While some patients have expressed dissatisfaction with waiting times and communication issues, others have praised the medical centre for its friendly staff, convenient location, and high-quality care.

Positive aspects mentioned in reviews include:

• Compassionate Staff: Several patients have commented on the kindness and compassion shown by the medical centre's staff, with one reviewer stating, "The receptionists are always friendly and helpful."
• Convenient Location: Patients appreciate the medical centre's location, with one reviewer noting, "It's very close to my house, which is great for when I need to pop in quickly."
• Wide Range of Services: The Wigmore Medical Centre's range of services has been praised by patients, with one reviewer saying, "It's really convenient to have so many different services all under one roof."

By addressing areas of concern and building on the positive aspects highlighted in patient reviews, the Wigmore Medical Centre continues to strive towards delivering the highest possible standard of care to its patients.

👍 Reviews of Wigmore Medical Centre

Joseph M.

1/5

"Patient knows best" and yet you have to fill a certain criteria to get a diagnostic test. The doctors here will not listen to your ailments no matter how much you protest and are extremely dismissive. This is what happens when you become detached from your humanity and believe you know better than someone who is living in their own skin. All I requested was an MRI for chest pain that has been going on now for 10 months.

Lawrence H.

1/5

Wanted £60 in CASH for the GP to sign a letter confirming medications.
In person as well.
Now, I ask you, what's the reason that an organisation wants paying in cash? Hmmm?
And where's the cost incurred? No actual stationary or postage required and all the staff involved are at work in any case.

Imogen G.

5/5

This is the best GP surgery I have ever experienced. All of the receptionists have been nothing but helpful, kind and polite. The clinical staff are amazing as well, Dr Chowdhury is the best GP I have had, she is extremely kind and puts you at ease. Whilst not everything is perfect, appointments can be a little hard to get, this isn't the GP's fault or the staff that work there. You can tell they care and try their absolute best!

Liz W.

1/5

Just appalling. Can never get an appointment, even for my 3yr old. Reception staff are unhelpful and lack empathy. Despite being 2nd in the queue at 8am, was kept on hold for 13minutes to have a very quick "no appts today" and then just dismissed. Not good enough. Will be changing doctors.

Julie L.

5/5

As a former nurse and NHS worker for 25 years, I like to think I can spot a useless doctor from 100 paces. I joined this surgery a couple of years ago and can honestly say that all the doctors I have come into contact with have been brilliant. both at diagnosis and treatment and, if a specialist's opinion has been required, they have left no stone unturned. I have two health conditions that need permanent monitoring and this is always carried out on time. I have full confidence in this practice, as does my daughter who joined them about 6 months ago.

Kim C.

5/5

Was surprised how nice this surgery was.
Previous experience of other local GP building, it was a bit run down.... peeling paint etc.
Staff lovely and friendly.

Geoff W.

1/5

Very disappointed with care from this practice. It’s virtually impossible to make appointments to see or even talk to your GP.
Having developed some warning signs of type 2 diabetes I contacted the practice to discuss getting some tests. The first blood test was done, and on discussing results I asked about any signs of diabetes as it wasn’t mentioned. The wrong blood tests were ordered so it all had to be repeated. The results of the second blood test arrived at the practice and I called to make an appointment to discuss results. I was given a date 3-4 weeks away and told this is the earliest appointment possible. I called back again and again stressing the importance of the results to be told “if there was anything serious the doctor would have contacted you already”. I eventually got an appointment for two weeks time. When I got my call, the doctor said my results were serious and I had to rush down to do provide more samples as a matter of urgency. This delay could have had a serious impact on my health.

We also had great trouble with the practice with my infant daughter who was sensitive to lactose, and was in serious pain and losing weight rapidly. The doctors were of no help at all, and it was only talking to another parent about her symptoms did we find out what was making her unwell, and we were able to start treating her with enzymes to help her break down the lactose. This common ailment was completely misdiagnosed and we were told simply that babies cry, and stop fussing. When we told them the enzyme we were purchasing was working, prescriptions for the medication was refused.

It is worth stating that the nurses at the practice are lovely and genuinely do care. It's a shame that the rest of the practice seems not to.

I will be changing to another practice as soon as possible.

Chirag P.

5/5

Dr Ali is always kind helpful and attentive.
Hes a great doctor that knows what he's doing and doesn't make any fuss ever.
Have to wait a little for appointments but that's the seriously underfunded NHS for you, nothing to do with the surgery

Altogether good experiences from the whole team
Thanks !