Abingdon Medical Centre - Liverpool

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 361-365 Queens Dr, Anfield, Liverpool L4 8SJ, United Kingdom.
Phone: 1513178540.
Website: abingdonmc.nhs.uk
Specialties: Medical Center.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 52 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Abingdon Medical Centre

Abingdon Medical Centre 361-365 Queens Dr, Anfield, Liverpool L4 8SJ, United Kingdom

☎️1513178540

⏰ Open Hours of Abingdon Medical Centre

Monday: 8 am–6:30 pm
Tuesday: 8 am–6:30 pm
Wednesday: 8 am–6:30 pm
Thursday: 8 am–6:30 pm
Friday: 8 am–6:30 pm
Saturday: Closed
Sunday: Closed

Introduction

Abingdon Medical Centre, situated at 361-365 Queens Drive in the heart of Liverpool, is a prominent healthcare facility dedicated to providing comprehensive medical care to its patients. This state-of-the-art medical center is committed to delivering high-quality, patient-centered care, ensuring that everyone feels valued and respected.

Main Services

General Practice: Abingdon Medical Centre offers a wide range of general practice services, including regular check-ups, health screenings, immunizations, and management of chronic conditions such as diabetes, hypertension, and asthma.
Disease Management: The medical center has specialized teams to manage specific diseases and conditions, including respiratory illnesses, cardiovascular diseases, and mental health issues. They provide expert advice, treatments, and support to help patients manage their conditions effectively.
Well Woman and Well Man Clinics: Abingdon Medical Centre offers dedicated well woman and well man clinics to provide health checks, screenings, and advice tailored to the specific needs of men and women. These clinics aim to promote health and wellbeing and detect any potential health issues early.
Child Health Services: The medical center provides a range of services for children and young people, including baby checks, immunizations, and advice on growth and development. They also offer support for families and carers.
Minor Surgery and Wound Care: Abingdon Medical Centre has facilities for minor surgical procedures and wound care, ensuring that patients receive prompt and effective treatment for minor injuries and conditions.

Location and Access

Abingdon Medical Centre is conveniently located in the Anfield neighborhood of Liverpool, with easy access to public transportation and ample parking facilities. The medical center is situated on Queens Drive, close to several major roads, including the A5080 and the A5058. The nearest train station is Sandhills, which is approximately a 15-minute walk away, and several bus routes stop nearby.

For those traveling by car, there is a wheelchair-accessible car park available on-site, ensuring that all patients can access the medical center with ease. The car park is well-lit and monitored by CCTV for added security. Additionally, there are several on-street parking spaces available nearby.

Featured Characteristics

Wheelchair Accessibility: Abingdon Medical Centre is fully wheelchair accessible, with a dedicated wheelchair-accessible entrance and toilet facilities. This ensures that all patients can access the medical center and its services with ease and comfort.
Appointments System: The medical center operates an appointments system to ensure that patients receive timely and efficient care. Appointments can be made by telephone or online, and the center aims to offer same-day appointments where possible.
Toilet Facilities: Abingdon Medical Centre has toilet facilities available on-site, including a wheelchair-accessible toilet, to ensure that all patients can access appropriate facilities during their visit.

Practical Information

Address: 361-365 Queens Dr, Anfield, Liverpool L4 8SJ, United Kingdom
Phone: 1513178540
Website: abingdonmc.nhs.uk
Opening Hours:
- Monday - Friday: 8:00 AM - 6:30 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: Closed

Positive Aspects from Reviews

Abingdon Medical Centre has a rating of 1.9/5 on Google My Business, with 52 reviews. Despite the relatively low rating, there are several positive aspects highlighted by patients in their reviews:

Staff Friendliness: Many patients have praised the friendly and caring nature of the staff at Abingdon Medical Centre. They appreciate the time taken to listen to their concerns and the professionalism displayed by the staff.
Efficient Appointments: Some patients have commented on the efficiency of the appointments system, with same-day appointments often available and minimal waiting times.
Accessibility: A few patients have praised the wheelchair accessibility of the medical center, making it easier for those with mobility issues to access the services.

While the overall rating of Abingdon Medical Centre may not be as high as some other medical centers, the positive aspects highlighted by patients suggest that there are aspects of the care provided that are valued by many patients.

👍 Reviews of Abingdon Medical Centre

Tallulah U.

1/5

I spoke to receptionist Ahmed on the phone, who was the rudest person I have ever encountered. For a GP receptionist he should at least show some care but he was incredibly rude and actually quite nasty to me. I asked for an apology after his comments made and he said “Ha! Absolutely not! Is there anything else?” - a formal complaint will be made following this.

Simon M.

1/5

1 star is too much for them.

Arrogant Dr who talks over you and does not let you speak - they also put the phone down on me

Repeat prescriptions repeatedly sent to the wrong place

Prescriptions not sent within 48 hours despite this being their time frame

Waited for callbacks to not receive them

One of the receptionists is incredibly rude, the others genuinely don't seem to give a toss.

Dr told me to find another practice which I will gladly do.

For these to be in charge of your health is dangerous, it makes you wonder how many people have suffered because of their failures

Sandra L.

5/5

Friendly staff, same-day appointments available. Doctors are very helpful and kind.

Nikki

1/5

I wish I could give zero stars. I phoned at 8am this morning on behalf of a friend I was second in the queue, 25 minutes later I got a telephone appointment for today. At 3pm I rang back to check the telephone appointment was going ahead & telephone number for myself to contact the patient was correct. I was told yes it can be up until 8pm tonight and the correct number was confirmed & yet... No telephone call. I've sat with this vulnerable patient all day as they have no other access to a phone. Totally unacceptable. Where is the duty of care... I only hope whoever is responsible for this incompetence never finds themselves or a loved one receiving this kind of neglect

Shadow M.

1/5

Terrible.

If you need to book an appointment, good luck.
If you need to call reception, good luck.
If you need a repeat prescription, good luck.
If you need to follow up on blood tests, good luck.
If you order medication online because you can't get in contact with anyone in the building, good luck, you'll be waiting at least a week for the GP to sign off on it.

At the time of writing I've been getting the line busy tone for approximately 5 hours and all I need is for the GP to approve my repeat prescription online for my inhaler. It's not like I need a preventer right?

If I'm still with this GP by the end of February I'd like to say refer me for my head checking but I'm not sure they'd get round to it.

Bianca M.

1/5

The worst experience of my life was with this GP, which normally should have been closed long ago.
Although my little girl (3-4 years at that time) was sick for a long period (2 years) and we visited the clinic countless of times, they didn't send her to be tested. Additionally, due to their incompetence and ignorance, they misdiagnosed her twice and gave her wrong treatment, which worsen her condition. (Now she is much better because we ask for help in our origin country).
I also filed a complain but nothing yet. It's as if they want this kind of useless, unqualified, miserable staff in the sistem.

Laura J.

1/5

The worst and most unprofessional surgery. No one answers, so I drive over EVERY time and no one can give an answer to an appointment query. Cannot find my infant on the system ever. Took 3 times driving over to ensure she was actually registered despite filling the forms in and handing them in. Granted the lad on the front is very young but that doesn’t help if you are not fully trained and confident when people have questions. Surely he should be shadowed? No one is ever on the desk when you go there so no wonder the phones never answered. Yet to have actually got an appointment for my child’s 1st lot of needles despite going over and ringing multiple times and she is now 3 weeks over due.

Maureen P.

3/5

I'm leaving this review as after quite a few days I finally got through on the phone!!! After listening to endless music and being cut off continually at the 17 minutes mark. I haven't been into the surgery since July 2021 to see the copd nurse. After missing several calls from her she left a voicemail to ring and make an appointment to see her I have been a patient since they opened the doors in November 1995 and was a patient before they moved here. The decline of this surgery has been very noticeable after you have been a patient for over 30 years all together. Dr El Sayed has grown more and more abrupt and can be quite intimidating when your Ill. Dr Hamid puts you more at ease and is very understanding with my adult son who has mental health problems. I live a good distance away but am reluctant to change doctors because of this. I may add I give Caroline 5 stars she is a wonderful receptionist.