Healthbridge Direct - Ilford

Healthbridge Direct: A Comprehensive Patient Support Association

Healthbridge Direct is a well-known patients support association, located at The Vintry, 53-63 Redbridge Ln E, Ilford IG4 5EY, United Kingdom. This association is dedicated to providing assistance and support to patients in need. With a wheelchair-accessible entrance, Healthbridge Direct ensures that their services are available to everyone, promoting inclusivity and equal access to healthcare.

One of the most notable features of Healthbridge Direct is their commitment to supporting patients. They provide a wide range of services designed to help patients navigate the complex world of healthcare. From advocacy to education, Healthbridge Direct is dedicated to ensuring that patients receive the best possible care and support.

If you are looking for a reliable and trustworthy patients support association, Healthbridge Direct is an excellent choice. With a phone number 2039813500 and a website (healthbridgedirect.co.uk), it is easy to get in touch with them and learn more about their services. Their website is user-friendly and provides a wealth of information about their mission, values, and the services they offer.

Healthbridge Direct has received 20 reviews on Google My Business, with an average rating of 2.7/5. While some reviews are negative, it is important to note that every association has room for improvement. Healthbridge Direct's commitment to providing patient support suggests that they take all feedback seriously and are dedicated to improving their services.

Reviews of Healthbridge Direct

Rach Aitch

1/5

Number either rings out or is constantly engaged. No letter or email to help you find a different way to communicate - just a text with a telephone no. Text is a no reply number so all routes lead to nowhere! Update : finally got through only to be told there's only one person who does the bookings and he's not in today - ring back tomorrow. If you need this service you need to take time off to sit on the phone lines. Good luck

Hemmy Ranjith

5/5

I called the vaccine booking line to book my first dose at Ilford Town Hall. I got an appointment to be vaccinated the very next day. Overall, staff made the procedure quick and easy as well as explaining what would happen on the day very well. Great service 🙂

Susie Hannah

2/5

Waited 2 hours for a callback. When I received the call and answered, I was put hold hold in a queue. The GP then sends me a message saying I didn’t answer then call. Now I have no idea how long I’ll be waiting for a call back for my elderly mother. Not impressed.

Amrit A

1/5

I went for the astrazenica jab at King George Hospital, I was rejected for the jab on the day because I had, had 3 bloodtests within the last 6 weeks, two of which showed I had nearly double the normal D-Dimer level. King George had me admitted conducted a cat scan and x-rays, about a week before this The Holly hospital carried out an MRI scan and X-rays, neither hospital could find a blood clot, so both injected me in the stomach and have me pills to take. The King George hospital advised me to contact my GP and book an alternative vacancie has I am not suitable for Astrazenica. My GP gave me the number of Healthbridge Direct and advised they deal with the bookings on their behalf. Healthbridge advised me I can only have an astrazenica vaccination unless I can prove I am not suitable, I emailed my discharge letter form King George Hospital, however this was not good enough for Healthbridge, they required evidence direct form my GP. My GP's surgery has confirmed to me that they have emailed Healthbridge. Employers of Healthbridge have advised me that they would call me back, they never do, they also have advised me the manager would call me back, she has not done so, its now been over two weeks I have been trying to book an appointment through Healthbridge, today I spent nearly 3 hours on hold and failed to get through to anyone, I try everyday, I either give up after I have been on hold for over an hour or if I get through to them, I get lied to or given false promises. Healthbridge Direct just does not work, its an absolute nightmare, I really don't know who to contact now.

Babalpreet Kaur

1/5

They booked my appointment for test and they send me sms for cancel or reschedule it but I called them many many times and the link is also not working and they didn’t attend any single call it’s very disappointing.

Jill Ellis

1/5

Healthbridge have sent me 3 text even though I should no longer be registered with them. I have moved 90 miles away & am with a new GP. I have told the surgery various times of my move but am still getting various reminders for this & other stuff. I presume they are getting paid to keep my name on their books

Zee Official Music

1/5

Very rude people. I have spoken to the so called supervisor and she was very rude and unhelpful. I think her telephone manner was rubbish and she just tried to end the call on me without solving my problem. This isn’t the first time I have a horrible experience with this company. They aren’t helpful and a lot of them shouldn’t work there as they can’t even speak to me properly

Gen

1/5

I have called over 10 times as I have been scheduled for a foot check. Can't find the surgey as per Google directions!
Do not call me to rebook