Hive Insurance Services - Bristol

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Overview of Hive Insurance Services

Hive Insurance Services, located at Unit 4, Hive Insurance Services, Bredon House, Almondsbury Business Centre, Woodlands, Bradley Stoke, Bristol BS32 4QH, United Kingdom, offers comprehensive insurance solutions through their insurance agency services. With a dedicated phone: 8000280849 and an accessible website: hiveinsure.co.uk, clients can easily reach out for their insurance needs. The company prides itself on offering specialized services in the insurance sector, catering to various client requirements.

Location and Accessibility

Address: Hive Insurance Services is conveniently situated in the Bradley Stoke area of Bristol, at Bredon House, Almondsbury Business Centre, Woodlands. For those with mobility concerns, the premises feature a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring a welcoming environment for all customers.

Services and Specialties

As an insurance agency, Hive Insurance Services focuses on providing a wide array of insurance products and services. Their specialties lie in offering tailored insurance solutions designed to meet the diverse needs of their clients. With a strong emphasis on simplicity and efficiency, they aim to streamline the insurance process for their customers.

Customer Reviews and Opinions

Customer feedback plays a crucial role in understanding Hive Insurance Services' performance. Among the 15 reviews on Google My Business, there is a noticeable positive trend, especially regarding their medical cash plans. One review highlights the superior entitlements and quick reimbursement through their claims portal, which is praised for its simplicity. Another glowing review recommends the company for its excellent medical cash plan, offering "best value for money" in the field, along with an "easy online claim process" and commendable customer service.

Website and Contact Information

For those interested in exploring further or initiating a consultation, Hive Insurance Services' website serves as a valuable resource. The website address: hiveinsure.co.uk provides detailed information about their services and how to get in touch. The phone number: 8000280849 is readily available for immediate assistance or inquiries.

Key Features and Services

• Comprehensive Insurance Solutions: Offering a broad spectrum of insurance products.
• Easy Claims Process: Clients appreciate the simplicity of filing claims.
• Wheelchair Accessibility: Ensuring the premises are accessible to all.
• Personalized Customer Service: Quick responses via email for customer inquiries.
• Online Platform: Utilizing an intuitive claims portal for smooth operations.

Average Opinion and Rating

The average opinion of Hive Insurance Services, based on Google reviews, stands at 2.9/5. This indicates that while there are significant positives regarding certain services, there is also room for improvement. Clients have noted the clunky nature of the join process but find the claims process efficient and customer service responsive.

Recommendations for Potential Clients

For individuals seeking insurance services, especially in the medical field, Hive Insurance Services presents an option worthy of consideration. Their focus on providing "best value for money" and an accessible claims process is particularly appealing. However, potential clients should be prepared for a slightly cumbersome enrollment process but can expect quick reimbursements and helpful customer support. It's recommended to thoroughly review the specific insurance plans offered to ensure they align with individual needs and to take advantage of the wheelchair-accessible facilities for those with mobility requirements.

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👍 Reviews of Hive Insurance Services

Joe A.

5/5

Recently transferred to Hive from SimplyHealth for a medical cash plan. Much better entitlements. Joining is a bit clunky as you need to fill a form in, but otherwise no issues at all. The Claims portal is very simple to use and monies are reimbursed quickly.

JLW S.

5/5

Excellent medical cash plan, which offers best value for money in the field, a really easy online claim process and fast personal customer service via email if you need it. Recommended.

Mark P.

1/5

LIFESTYLE PROTECTION PLANS...via APRIL UK....If you have one you need to check it....These so say long term policies are / have been dramatically changed, and yes in the favour of April UK.......Substanital increase in monthly premium and changes to the original policy terms ..yes in their favour........When sold was not told that any time in the future the policy would so dramatically change, due to "claims & admin costs"
Would not recommend this company for long or short term insurance !!!

A W.

1/5

We had private health cover last year with April, and had one claim which was refused. Our son had had a small growth when he was 19, at 42, some 23 years later without any further consultations, it had grown and was causing discomfort. It was recommended to be removed. April refused the claim. It will be referred to the ombudsman. Never has any other health insurance provider refused a claim of ours, in over 20 years, so long as it was not an on going problem. So I advise taking care with this insurer even though they no longer offer health cover, who knows what they will pay out for, or maybe not!

Windsmere S. A. G.

1/5

I had a heart attack in March so invoked my income protection insurance which I'd paid into since February 2008. Now 5 months later I am still waiting: my medical records were lost by the insurer & we have re-submitted the required information over and over again. The phone lines have been on a message loop & there is just one excuse after another. After 5 months with no income & with 3 credit cards up to their limit, we have now gone to the ombudsman as all our calls to the insurers have fallen on deaf ears. caution all thee who embark on a journey with this company .
steve johnstone

vivienne C.

1/5

Absolute rubbish customer service. waited for days to get through then no one knows how to help you, if I did my job like this i would be sacked, keep you on hold for ages, unprofessional company! all that money we have paid in! got to be a con!!!!

70t411Y M.

1/5

Really slow have to keep chasing them to get my med records from my GP and every time I hear a new story. Very slow and un cooperative and mismanaged. Have to wait at least 20 mins to get through to anyone in claims. AVOID. Reassured Insurance brokers suggested this co and I regret it every single day!

Taylor-Made M. T.

1/5

I contacted them to make a claim back in Jan I had a back in the post I filled it in all sorted I never heard anything for weeks I was calling them and email them no response 8 weeks later I have a text message asking for more information.i messaged back in the same number no response again. I gave up in the end and cancelled the policy a waste of money all the years I have been paying out