Eden Holme Care - Chesterfield

Elizabeth M.

What a caring and nurturing environment they have at Eden Holme. The staff are helpful, patient and welcoming to residents and visitors alike. We were lucky enough to enjoy the Christmas jumper party at Eden Holme, and all the staff, from management to maintenance and everyone in between, went above and beyond in making sure that everyone felt involved. We honestly feel lucky that our lovely mum has been placed here. Thank you, everyone.

Mahes K.

Eden Holme Care, Chesterfield

My husband was discharged from hospital to Eden Holme Care nursing home and after the trial period I have decided to leave him there for the foreseeable future. My reasons are:

1. My husband is deaf blind with Alzheimer and with other medical conditions. I have looked after him for nearly 25 years; he has been totally blind for 10 years. After lengthy stays with no treatments in hospital, my husband always come home malnourished on discharge and unable t swallow or stand and needing 2 carers calling four times a day. I chose to provide 24-hour home care as the sole carer until August 2024. At home, I was able to re-able him with complementary therapies and home remedies including tailored nutrition. I did this because the NHS professionals expect all care homes to exclude such family efforts at re-ablement. It was with much regret that I have had to hand him over into the care of others.
2. Eden Holme accepts people needing extra care and support. As the sole carer with no family or friend support, I am grateful to the Manager and staff for doing their best for him. He has been rejected by most care homes because they could not cope with his needs.
3. Eden Holme Care is purpose-built with light airy clean rooms and several lounges where food can be served.
4. All staff, from the Manager to nursing and care staff, chefs and cleaners, are all focused on the residents’ wellbeing alerting co-workers electronically and verbally of any needing attention. Despite being very busy with scheduled tasks, the carers find time to speak kindly to the residents and appease those who are distressed. Many have left loved ones abroad to care for our vulnerable elderly and do so with smiles for residents and their families, whom they know by name. I was most impressed by these lovely people.
5. The meals cooked in their kitchen are much better than hospital fare and the chefs are willing to cater for the needs of residents with eating and swallowing problems. The carers seem pleased when residents they feed eat well and concerned when they do not and try other fortified options.
6. The NHS physio/OT triage team have discharged my husband without visiting him saying that he cannot be re-abled since they felt they could not make him understand and follow instructions given his disabilities and dementia. Without their input, he will never stand or walk again. The risk-averse culture in the NHS prohibits me from trying. At least the 1:1 supported activities in Eden Holme is stretching him mentally and physically as I have seen on their videos. The activities team are doing their best to keep residents entertained and stimulated.
7. Their registered nurses provide feedback verbally and by email. They record what I say about my husband’s past medical experiences, including adverse reactions to most pharmaceuticals, and his preferences – even if regulations prevent them from complying with our wishes.
8. The charges are very reasonable compared with many others in Chesterfield. They are not the cheapest but provide good value for money.

For these reasons, I believe that Eden Holme Care is the best place locally for my husband.

Steve D.

All the staff work extremely hard to look after residence often with very complex needs. All the residences needs are know by the staff and they are looked after very well. Great efforts are made to provide a stimulating and happy environment.

Darren H.

My Mum is being very well cared for at Eden Holme Care. The staff are very friendly and offer her great support in a clean and tidy environment.

Joan M. C.

Very friendly and caring staff. Gave Harold a great 90th birthday. Very clean and tidy surroundings with efficient staff who pay particular attention to each individual.

Joy H.

I am extremely delighted to be writing this heartfelt review for Eden Holme Care.
They have been taking care of a family member for the past 5 months now and the rest of the family and I are eternally grateful.
Huge..Huge shout out to all the staff for their dedication to their jobs and their residents, they all go over and beyond in making sure their residents are happy and well looked after, also very hospitable to visiting relatives.
Thank you to all the staff members that have had an impact on MH's Road to recovery 🙏🏾

Maureen H.

My husband in Eden Holme 6 months before he passed away. He couldn't have better care. All the staff treated him with dignity and respect. When ever I visited,I was always greated with smile. I would recommend this care home to anyone

Catherine R.

My mum was checked in here a couple of nights ago and I was so daunted by the experience at first and of course raised my concerns to a high level. HOWEVER I have now seen the level of care she recieves and I am impressed. After my concerns everything has been addressed in such a professional and caring manner. Jamie the nanager has been extremely attentivne and very dedicated to my mums care. My mum feels safe, that is so important Thank you everyone involved. Catherine