The Lodge Health Partnership - Highfield Surgery - St Albans

The Lodge Health Partnership - Highfield Surgery: A Comprehensive Overview

The Lodge Health Partnership – Highfield Surgery stands as a dedicated medical center offering comprehensive primary care services to the residents of St Albans and the surrounding areas. Situated at 1, The Lodge Health Partnership – Highfield Surgery, Jacob Court, 61 Russet Dr, St Albans AL4 0AY, United Kingdom, the practice is easily accessible and committed to providing a seamless and personalized healthcare experience. The surgery boasts a dedicated team of doctors and support staff focused on delivering high-quality medical attention. Contact details include a telephone number: 1727853107, and a website: lodgesurgery.co.uk. The website offers valuable information regarding services, appointments, and general practice news.

Location and Accessibility

The surgery’s location at Jacob Court, 61 Russet Drive, St Albans, AL4 0AY, provides significant convenience for patients. It’s positioned within a readily identifiable area, contributing to ease of navigation. Furthermore, the practice has prioritized accessibility for all its patients. Notably, the entrance is wheelchair accessible, ensuring that individuals with mobility challenges can easily enter the building. A dedicated wheelchair accessible parking lot is also available, removing a potential barrier to access. In addition to these external features, the surgery offers a wheelchair accessible restroom, demonstrating a commitment to inclusivity and comfort. These features highlight a proactive approach to meeting the diverse needs of the patient population.

Services Offered

The Lodge Health Partnership – Highfield Surgery provides a broad spectrum of primary care services. These routinely encompass general medical consultations, chronic disease management, preventative health screenings, and minor ailment treatments. The practice also offers services related to women’s health, including antenatal care and family planning. For children, they provide regular check-ups and vaccinations. Furthermore, the surgery offers services related to mental health, recognizing the importance of holistic well-being. While specific details regarding specialized services may be found on the website, the core focus remains on providing accessible and patient-centered care.

Patient Feedback and Reputation

Based on publicly available information, the surgery has received 46 reviews on Google My Business. The average opinion currently stands at 2.9 out of 5. This indicates a need for continuous improvement in certain areas, although a significant number of patients report positive experiences. Patient feedback consistently emphasizes the efficiency of appointments and the helpfulness of the reception staff. Several comments highlight the skill and empathy of the doctors, particularly Dr. Power, who is often praised for her ability to connect with patients, especially children. Patients frequently appreciate the doctor’s attentive listening skills and the provision of clear and understandable advice. The overall sentiment suggests a strong desire for a convenient, friendly, and knowledgeable healthcare provider, and that the surgery is striving to meet these expectations. The positive feedback regarding Dr. Power’s approach to pediatric care suggests a strength in this particular area of service.

Additional Points of Interest

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

These features underscore the surgery’s dedication to providing a welcoming and inclusive environment for all patients. The commitment to accessibility extends beyond physical features and reflects a broader philosophy of patient-centered care.

Contact Information and Resources

For further information or to schedule an appointment, individuals are encouraged to contact The Lodge Health Partnership – Highfield Surgery directly. The telephone number is 1727853107. The website, lodgesurgery.co.uk, provides a wealth of resources, including online appointment booking, practice policies, and frequently asked questions. Patients can also find contact information for the practice manager and other key personnel on the website. The surgery’s commitment to providing easy access to information is a crucial element of its patient-focused approach. Regular updates and announcements are disseminated through the website, ensuring that patients are well-informed about important changes or developments.

👍 Reviews of The Lodge Health Partnership - Highfield Surgery

SM H.

5/5

Visited this surgery today and saw Dr Power for one of my children. The whole experience from making the appointment to being seen was very fast . The receptionist was as helpful and Dr Power is very good with children. I found her a good listener and empathetic and so was happy with advice and solutions she gave . Overall a seamless experience and very grateful to have such a good service and GP practice so close to home .

Sally H.

5/5

Volunteer meet & greet service this morning. Very nice to have a warm welcome. Attended for flu & covid vaccinations. Was seen promptly and nurse was efficient and cheerful. Always a good feel about the surgery and never anything to complain about.

Lisa M.

5/5

As always an absolute pleasure having an appointment with Dr Power, she is so thorough, caring, and spends the required time with you to diagnose the issue/condition. If a referral or further advice is needed she makes sure this happens.

David P.

5/5

Reliable, friendly an very professional. The ladies at reception are very helpful, the doctors have never let me down- it’s even easy to park

Alan

5/5

I have always found my doctors to be kind and efficient. Reception staff very friendly and helpful.

Chris B.

5/5

Excellent experience this week. Very easy, efficient process to get an appointment and seen promptly and professionally by Dr Bathia. Thank you!

Duaa R.

5/5

I saw Dr. Power today and had a great experience with her. She is very kind and reassuring.

Jim W.

4/5

Efficient process for notifying availability of COVID and flu jabs, booking appointment and delivering. Thank you.