Redcar Primary Care Hospital - Redcar

Redcar Primary Care Hospital: A Comprehensive Overview

Redcar Primary Care Hospital, located at W Dyke Rd, Redcar TS10 4NW, United Kingdom, stands as a vital community healthcare resource. The hospital, part of the South Tees NHS Foundation Trust, offers a range of services focused on providing accessible and patient-centered primary care. Its telephone number is 1642944300, and visitors can find further information and resources on their official website: southtees.nhs.uk. The hospital’s specialties encompass a broad spectrum of healthcare needs, primarily focused on general medical and nursing care, catering to a diverse patient population.

Location and Accessibility

The hospital’s strategic location in Redcar allows for convenient access to residents in the surrounding area. It is easily reachable via road and public transport, ensuring that patients can readily access the services provided. Notably, Redcar Primary Care Hospital prioritizes accessibility for all individuals. The facility boasts a wheelchair-accessible car park, facilitating easy arrival for those requiring such assistance. Furthermore, a wheelchair-accessible entrance is available, demonstrating a commitment to inclusivity and ensuring that individuals with mobility impairments can navigate the hospital environment with ease. These features underline the hospital’s dedication to providing a welcoming and supportive setting for all patients.

Services and Specialties

Redcar Primary Care Hospital primarily provides hospital-based primary care services. This includes a range of clinical services designed to meet the immediate healthcare needs of the community. While specific details regarding the full scope of services may vary, the hospital generally offers:

• General Medical Services: Treatment and management of common illnesses and conditions.
• Nursing Care: Comprehensive nursing support, including post-operative care, medication administration, and patient monitoring.
• Diagnostic Services: Preliminary assessments and diagnostic tests to aid in diagnosis.
• Minor Injuries and Illnesses: Care for minor injuries and illnesses, often providing a convenient alternative to a visit to the emergency room.
• Community Health Services: Support and services aimed at promoting health and wellbeing within the local community.

It's important to note that the hospital’s focus is on primary care, providing a crucial first point of contact for many healthcare needs. The hospital consistently strives to deliver high-quality, compassionate care, reflecting the values of the South Tees NHS Foundation Trust.

Patient Feedback and Reputation

Patient feedback consistently highlights the positive experiences at Redcar Primary Care Hospital. Available on Google My Business, the hospital currently has 112 reviews, providing a valuable insight into the perceptions of those who have utilized its services. The average opinion rating stands at 3.8/5, indicating a generally favorable assessment. Testimonials frequently commend the staff’s friendliness, cheerfulness, and professionalism. Many patients have described their visits as ‘lovely’ and ‘positive’, emphasizing the welcoming atmosphere and the care provided. Specific comments often mention the speed and efficiency of service, with patients expressing satisfaction with the prompt attention received. Several patients have noted the staff’s ability to put patients, particularly young children, at ease, creating a comfortable and reassuring environment. The dedication to patient well-being is evident in the positive feedback received.

Key Information and Recommendations

For individuals seeking primary care services in the Redcar area, Redcar Primary Care Hospital offers a valuable and accessible option. Here’s a summary of key information to assist potential patients:

• Address: W Dyke Rd, Redcar TS10 4NW, United Kingdom
• Phone: 1642944300
• Website: southtees.nhs.uk
• Specialties: Hospital
• Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance
• Average Opinion: 3.8/5

Considering the positive patient feedback and the hospital’s commitment to accessibility, Redcar Primary Care Hospital represents a reliable and supportive resource for individuals seeking primary care services. The hospital’s dedication to providing compassionate and efficient care, coupled with its accessible facilities, makes it a well-regarded member of the South Tees NHS Foundation Trust.

👍 Reviews of Redcar Primary Care Hospital

Sarah-Jane M.

5/5

I attended the walk in early yesterday morning with my 2 year old and all of the staff on shift were so friendly. It was first thing on a morning but they were so cheery and lovely to my daughter it ended up being a really lovely time for her to the point she didn’t want to leave! We were seen straight away and couldn’t be happier with the care and service they provided.

Susan A.

5/5

Just taken great grandson here. Excellent service, seen to and out the door with medicine within an hour. Staff very nice , put him at ease, and were very professional. Thank you to the staff for a positive experience today.

Gary D.

2/5

111 online questionnaire for an issue with my young daughter, no issues. Phone call from nurse within 5 minutes, ah brilliant 👏 Phone call within 5 minutes offering appointment at UTC "as you get seen at your appointment time rather than waiting", going so well. Got to UTC Redcar at 08.40, appointment was for 08.45, obs done and told to take a seat. 25 minutes later we get called in. We were only the 2nd appointment, the first was 08.30. If you get told they will give you an appointment so you don't have to wait don't listen.

Eddy M.

1/5

Absolutely poor service….was continuously told 2 more patients than you. For over an hour. On top of waiting 2 hours before that after 101 said with symptoms you have will be seen within an hour. Reception staff dismissive and didn’t care or want to know.

John M.

5/5

My wife attended Redcar UTC last weekend we were very impressed with the care and treatment that she received. You might have to wait but this is the same at all UTC it is the service that you get that matters. Well done and Thankyou all

L

1/5

Waited 5 hours to be seen at A & E all hard working and friendly but massively understaffed.
A lot of people left giving up waiting.

Staggering checking people in to A&E, assume this is to hide the long wait times from the stats?

Andrew O.

1/5

Unfortunately, I didn't check the "open" times, but the label on the door said "out of hours ring the bell"
It was 02.45 and having difficulty breathing I rang the bell.
Eventually after some time about 10 minutes or so, the security opened the door.
I told him I was struggling to breathe and he disappeared into the staff room.
He appears a couple of minutes later and said "sorry we're closed, you'll have to ring an ambulance"!
The staff didn't even come out to see if I was having a heart attack. Just fobbed me off!
Fantastic advertisement for the care, professionalism and due diligence of the Staff. Primary Care?
My arse! Shocking!

Tricky

4/5

Good social distancing measures in place, guidelines for all hospital visitors / patients to follow clearly visible, handsanitiser available on entry, seating spaced out, notices for facemasks to be worn. Good sized car park with plenty of spaces and free.