Barbara Castle Way Health Centre - Blackburn

BeyBoo Hassan

The waiting times for a blood test are genuinely pathetic! They can also turn you down because it’s not urgent and “just” routine. Some nurses are lovely but some others are like witches. Terrible service!

Phil Clark

I'm seriously phobic of all things medical.

I'd ignored issues with a wisdom tooth for a few months which had only served to make things worse. Been "managing" the pain with paracetamol until today, when nothing would touch it.

Bit the bullet and made an emergency dental appointment.

Just going there alone was a huge thing for me (panic attack central). Cannot express just how grateful I am to the dentist and nurse on duty, made what could have been a really traumatic experience pretty much pain-free

Jahira Shah

Barbara castle way health centre has lots of services. You have to go get all your blood tests done there. Its a very nice place & the nurses & staff are very nice. There is a long waiting time & that is to be expected. Snack machines & coffee machines available while you wait. The waiting rooms are comfortable & there are lots of leaflets for information too. Also a tv to watch while you wait for your appointment

Nicole

Have been a patient at this clinic for over 15 years, but since the partnership with Addison house, things have gone downhill. Had an appointment booked for 9am, but the nurse didn’t even walk in the building until 9:15am. I ended up being seen at 9:30am. No wonder they don’t have appointments and are always running late. The staff should atleast be turning up to work on time, I have a life and a job to go to, but they didn't and don’t seem to care

Ben Fraser

Big building 4 stories high. Lifts to all floors.
Great staff even although it's very busy.
Toilets. Lifts doctor surgery all included along with underground parking.
A walkin part for blood samples etc.
Handy to for nos2 and 152 buses, which stop outside the door. Also a 59 preston bus round the corner.
Various clinics like diabetic, eyes and muscular available as well. Plus other ones on certain days

David Gorman

Everytime I can't get in to see a doctor..I ring once a year at most and same old story. I ring bang on 8.30am and I'm always 30 plus in cue, how? Then you wait 34/40mins on phone knowing you won't been seen but you need seeing. Then they answer no appointments available. So basically if you work you got no chance and even if you don't work you don't have much chance. I've been with this practice since I was 10 and I'm nearly 40 now and I've had enough. I'm having to move doctors. Receptionist are unhelpful, it's your job to answer phone and give advise but it's like you got them out of bed.

Aamina Sayed

Not happy with the blood test clinic. The receptionists give mixed times. One didn’t tell me a specific time. Another told me that they close the blood test clinic at 4 and only take urgent blood tests. Went today at 3:30, receptionist ignored me and then told me only urgent blood tests only. It is hard when I’m working and find it hard to get out of work.

Sj Nolan

My daughter and myself both use the dental surgery within Barbara castle way health centre. My daughter has developmental delay and I am extremely anxious about visiting dentists. Every visit so far for either of us has been a pleasure. The dentists are extremely patient and calming.