Pallion Health Centre - Sunderland

Pallion Health Centre: A Comprehensive Overview

For individuals seeking accessible and comprehensive healthcare services in Sunderland, Pallion Health Centre stands as a prominent medical clinic. Located at Address: Hylton Rd, Sunderland SR4 7XF, United Kingdom, this facility offers a range of medical clinic services with a strong commitment to patient well-being. The centre’s telephone number is Phone: 1915674673, and visitors can find further details on their website: Website: pallionfamilypractice.nhs.uk. This document will delve into the key features, location details, and recommended information for anyone considering Pallion Health Centre as a healthcare provider.

Location and Accessibility

Pallion Health Centre’s strategic location on Hylton Road in Sunderland makes it easily accessible for residents and visitors alike. The address, Address: Hylton Rd, Sunderland SR4 7XF, United Kingdom, is situated within a well-served area, facilitating convenient travel via various modes of transportation. The clinic’s commitment to accessibility is clearly demonstrated through several key features:

• Wheelchair-Accessible Car Park: A designated car park offers convenient parking for individuals using wheelchairs or those with mobility limitations.
• Wheelchair-Accessible Entrance: The main entrance is designed to be fully wheelchair accessible, ensuring a seamless transition for patients requiring assistance.
• Wheelchair-Accessible Toilet: Accessible toilet facilities are available on-site, promoting comfort and dignity for all patients.
• Toilet Facilities: Standard toilet facilities are also readily available throughout the centre.

These provisions highlight Pallion Health Centre’s dedication to creating a welcoming and inclusive environment for all its patients. The proximity to public transport links further enhances its accessibility.

Specialties and Services

Pallion Health Centre operates as a medical clinic, providing a broad spectrum of primary healthcare services. While specific service offerings may vary, the centre typically covers common medical needs, including:

• General Medical Consultations
• Chronic Disease Management
• Vaccinations
• Minor Illness Treatment
• Health Screenings
• Prescription Services

It's recommended to contact the clinic directly or visit their website Website: pallionfamilypractice.nhs.uk to ascertain the precise range of services currently offered and to schedule an appointment. The clinic prioritizes patient care and strives to provide timely and effective treatment.

Patient Feedback and Reputation

Based on publicly available data, Pallion Health Centre has garnered 122 reviews on Google My Business. The Average opinion: 2.5/5 reflects a mixed range of patient experiences. While some patients have reported positive experiences with the staff and services, others have voiced concerns regarding wait times and communication. It’s important for prospective patients to consider these diverse viewpoints when making their decision. We encourage anyone considering Pallion Health Centre to actively engage with the clinic and share their own feedback to contribute to continuous improvement. Detailed reviews can be found on Google My Business by searching for ‘Pallion Health Centre’.

Contact Information and Additional Resources

For immediate assistance or further information, please contact Pallion Health Centre using the following details:

• Phone: 1915674673
• Website: pallionfamilypractice.nhs.uk
• Address: Hylton Rd, Sunderland SR4 7XF, United Kingdom

The website provides valuable resources, including contact forms, appointment scheduling options, and frequently asked questions. Furthermore, the clinic’s commitment to accessibility extends to its online presence, ensuring that information is readily available to a broad audience. We advise users to regularly check the website for updates regarding services, opening hours, and any relevant health advice.

In conclusion, Pallion Health Centre presents a medical clinic option within Sunderland, characterized by its accessibility features and its dedication to providing primary healthcare services. While patient feedback suggests areas for improvement, the centre’s strategic location and commitment to patient well-being warrant consideration for individuals seeking a local healthcare provider. Prospective patients are encouraged to conduct thorough research and engage directly with the clinic to determine if it aligns with their specific needs.

👍 Reviews of Pallion Health Centre

DJ

1/5

Be careful parking here when attending appointments!! I had an appointment on 03/12 and was delayed checking in because a lady was at the front desk disputing a parking fine she’d received, they told her the system was down when she had her appointment a couple of weeks prior and that she had to appeal, which understandably she wasn’t happy about as it wasn’t her fault. I thought nothing more of it except I was grateful for the reminder to give my own reg as they don’t bother prompting you for it when you check in so it can be easy to forget, especially if you’re in a rush or have been waiting a while. 2 weeks later I have received my own parking fine, so I’ve just called to query it and been told the same thing - the system was down at the time of my appointment so I have to appeal. Why bother taking my reg if they knew the system was STILL down at that point It must’ve been weeks and they obviously never bothered sorting it. It’s their error and yet they expect us to be the ones to resolve it. This practice is just absolutely awful and they clearly do not care about their patients at all.

Kelly S.

1/5

Getting an appointment is so hard !!!!!! I work till 9am and can't call at 8am so when I do ring to wait sometimes over an hour to be told there's no appointments and try again the next day . This used to be a very good practice whats changed? After trying this time for an appointment for over 2 weeks I was advised to use Econsult on Web and they will then ring me with an appointment ( I am waiting to see if this is a good opinion) , why not allow all patients the chance and look at the booking system so everyone can see a doctor or nurse without spending 2 weeks ringing every day to be told nothing available at the moment .

The A.

1/5

My daughter had her bloods taken at the Pallion Health Centre today in Sunderland. The nurse tried to get some blood from my daughter today using her left arm. The nurse poked her twice but was not successful. The nurse then placed the used needle on the tray, touching its key parts, thus making this very unsterile. She then picked up the same used needle from the tray to obtain some blood from my daughter's right arm and tried 2x before getting the blood successfully. This practice is definitely a RED FLAG! Using the same needle and the needle was left on the tray touching its key parts and went straight into my daughter. This is very unacceptable! No aseptic technique and very dangerous! As a nurse myself, I have the duty of candour to report this matter and should not be tolerated. I felt really sad for my daughter, and I should have stopped her. This is very inappropriate and does not comply with the NMC rules and regulations. I hope that you will act on this matter as this is a red flag!

musicaljuice1970

5/5

Fantastic understanding of my situation and an absolute focus on getting things right for me.
Everyone I've spoken to or had an appointment with has been really professional but also friendly and put me at ease every time.
So pleased I moved to this practice.

Kevin C.

5/5

This is part of Pallion Health Centre. Doctors that do telephone consultations as well as face to face appointments, staff are pleasant and helpful. Sometimes have to wait. It is upstairs but has a lift and stairs, easily accessible from local bus stop 10,20, 8 right outside. 11, 16, and others short walk away. Sunderland Royal Hospital is 2 minutes walk away. There is a free car park but you need to get your registration authorised. A pharmacy is attached next to main entrance

Valentina P.

1/5

The booking sistem dose not work. For appointment you need to call at 8am waint in a queue that can last uo to 45 minutes only to be told, that all appointments are fully booked and to try calling again the next day. I have tried 7 times now with no success this is frustrating and unacceptable.

Stephen M.

1/5

For someone never been off a days sick in my life and not knowing the process. I feel utterly let down by the system to see a doctor. I was told to call at 8am when appointments were made available, which I did, was in a queue for 45 minutes only to be told when I eventually got through, that all appointments are fully booked today and to try calling again tomorrow. The NHS staff do a remarkable job but the current system is flawed and must make their job so frustrating.

miss L.

1/5

Young, blonde receptionist was absolutely awful to my daughter. So unhelpful, in wrong job.