Biggleswade Health Centre - Biggleswade

Address: Saffron Rd, Biggleswade SG18 8DJ, United Kingdom.
Phone: 1767316346.
Website: saffronhealthpartnership.nhs.uk
Specialties: Medical Center, Medical clinic.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Biggleswade Health Centre

Biggleswade Health Centre Saffron Rd, Biggleswade SG18 8DJ, United Kingdom

☎️1767316346

⏰ Open Hours of Biggleswade Health Centre

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 8 AM–6:30 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: Closed
Sunday: Closed

For individuals seeking comprehensive healthcare services in Biggleswade, Bedfordshire, the Biggleswade Health Centre stands as a readily accessible and well-equipped medical facility. Located at Saffron Rd, Biggleswade SG18 8DJ, United Kingdom, this Medical Center and Medical clinic offers a range of services designed to meet the diverse needs of the local community. Contact them directly at Phone: 1767316346 to schedule an appointment or inquire about specific services.

The Biggleswade Health Centre is operated by the Saffron Health Partnership NHS Foundation Trust, a provider committed to delivering high-quality, patient-centered care. Their website, Website: saffronhealthpartnership.nhs.uk, provides further details about the services offered, the team of medical professionals, and important information for patients.

Key Features and Accessibility

The centre prioritizes accessibility for all patients. It boasts a Wheelchair accessible entrance, ensuring ease of entry for individuals requiring assistance. Furthermore, a dedicated Wheelchair accessible parking lot is available to facilitate convenient access for those utilizing mobility devices. Recognizing the importance of inclusive facilities, the centre also offers a Wheelchair accessible restroom, promoting comfort and dignity for all users. These provisions underscore the centre's commitment to accommodating diverse needs.

Specialties and Services

The Biggleswade Health Centre specializes in providing a broad spectrum of medical services. While officially categorized as a Medical Center and Medical clinic, their offerings extend to:

General Practitioner (GP) appointments
Minor ailment consultations
Chronic disease management
Vaccinations
Health screenings
Prescription services
Some diagnostic tests (dependent on available resources)

It’s advisable to contact the centre directly to confirm the specific services available at the time of your visit, as offerings may be subject to change based on operational needs.

Patient Feedback and Reviews

Currently, the Biggleswade Health Centre has garnered 24 reviews on Google My Business. However, the Average opinion: 2.5/5 reflects a mixed experience for patients. While some individuals have reported positive interactions with the staff and efficient service, others have expressed concerns regarding waiting times, appointment availability, and communication. It’s crucial for prospective patients to consider these feedback points when deciding whether the centre aligns with their individual needs and expectations.

A detailed review of the Google My Business page can provide further insights into specific patient experiences. We recommend that potential patients read a range of reviews to gain a comprehensive understanding of the centre’s strengths and areas for improvement. The feedback highlights the importance of proactive communication and efficient operational management.

Location and Contact Information

The centre’s strategic location at Saffron Rd, Biggleswade SG18 8DJ, United Kingdom makes it easily accessible to residents of Biggleswade and surrounding areas. The address is clearly marked, and the surrounding area offers various transportation options, including public bus routes. The phone number, Phone: 1767316346, provides a direct line of communication for scheduling appointments, requesting information, or addressing any queries. The website, Website: saffronhealthpartnership.nhs.uk, also offers a convenient platform for accessing information and navigating the centre’s services.

Additional Points of Interest

Beyond the accessibility features mentioned previously, the Biggleswade Health Centre demonstrates a commitment to providing a comfortable and supportive environment for patients. The restroom facilities are available for all users. The staff are dedicated to providing compassionate and professional care, and the centre operates under the guidance of the Saffron Health Partnership NHS Foundation Trust, ensuring adherence to rigorous quality standards. Patients are encouraged to arrive promptly for their appointments to minimize waiting times and allow the healthcare team to effectively manage their workload. Remember to bring appropriate identification and relevant medical records to your appointment.

In conclusion, the Biggleswade Health Centre provides a valuable resource for healthcare needs within the Biggleswade community. While patient feedback indicates areas for potential improvement, the centre’s commitment to accessibility, a broad range of services, and a reputable NHS foundation offer a solid foundation for reliable medical care. We encourage prospective patients to contact the centre directly to discuss their individual requirements and determine if the Biggleswade Health Centre is the appropriate choice for their healthcare needs.

👍 Reviews of Biggleswade Health Centre

Steve H.

1/5

Rude receptionists who give you INCORRECT INFORMATION, if you can get through they want to palm you off to 111 as quickly as possible, when 111 send a referral to them they choose to fob you off to 111 again! Wasted a whole day between this surgery and 111 to get absolutely nowhere! Their certainly not bothered about your health or well-being they just want you to die. I would like a call from the Practice Manager to explain why they treat patients like this

Sandy I.

1/5

To be perfectly honest, this doctor surgery should be shut down and struck off. I am appalled as a visitor over Christmas. My friend needed a doctor urgently. We turned up at the surgery. They got told at a full capacity he could hardly breathe got told call 111, they told us to go back in and sit there. They refused to see him in the end to wait six hours for 111doctor to prescribe him with antibiotics. He is still struggling. I’ve called back today for an appointment, I’ve been told they don’t do In advance whatsoever Appointments with the very short sounding abrupt woman!!! , they’re at full capacity got told call 111 again what is the point of this surgery I don’t get it I live in Leicestershire and my doctor surgery are fantastic. No way would my doctor, ever!!!! not see a patient !!! even if it meant him staying till 10 o’clock at night because he’s incredible!!, I am appalled and I feel very sorry for the people of BiddlesWade and therefore I’m going to encourage my friend to leave. I suggest you do the same that way they’ve got no one to moan about no patience to worry about and they can all go home early at 6 o’clock, which is obviously what they wanna do . They couldn’t care less. Their attitude is awful when you’re poorly you need sympathy care and immediate attention not being fobbed off and told that they are full capacity every day. It’s awful and I am going to put in an official complaint.

G

5/5

No idea why this place has poor reviews. I was seen straight away and they were lovely.

Ant H.

3/5

Very difficult to get an appointment without going to the centre itself at 8am.
No access to e-consult or similar which could alleviate this issue, and even when I get in the queue exactly when the lines open, i can't get an appointment. Annoyingly they still allow people into the queue (which can be an hour long) even if appointments are already full - they could change the phone message for people just starting the call but just don't.

Edit: Biggleswade health centre has added online appointment booking! The phone line does still not tell you if all appointments have been booked up for the day, so you can waste an hour. Still - some improvement is very welcome.

Brian D.

5/5

The service I as a senior citizen received from the Doctors and receptionists at the practice is second to none!!!!! It’s just a shame that patients do not always turn up for appointments and a large number of people use the car park to shop cheaply in Aldi etc !!!!!! Luckily for me I can visit either of the 3 surgeries!!!!! Well done Saffron!!!!!!

Lindsey T.

1/5

Having recently moved to Biggleswade I was worried about changing my GP. However I’m delighted to say that so far my experience has been very positive. Phone answered promptly and politely. The young lady on reception was lovely, polite and professional all with a smile( 5 stars)

The previous review was written 3 months ago when I moved to the area, today I feel the need to alter it after the receptionist put the phone down! A formal complaint will be made (zero stars)

Pavster1980

1/5

Horrendous. I have been living with a chronic condition since 2019 and not once seen a GP nor had had my bloods done, despite consultant's requests.

You can never get through to them on the phone and when you use a system online there are no appointments available. I even used SystmOnline where you order medication to make an urgent request for a blood test (as my meds require me to have it regularly) and was told that I needed to call them to organise. Which I couldn't do in the first place. How is this allowed in this day and age, is beyond me. 1 star given, as I couldn't give 0.

Graeme A.

5/5

My first experience today of Biggleswade Health Centre was faultless. The staff that I had contact with (receptionist & nurse), were polite, professional, informative & friendly. I was seen on time and I was efficiently dealt with.