Bassingbourn Surgery - Royston

Bassingbourn Surgery is a highly recommended medical clinic located at Spring La, Royston SG8 5HZ, United Kingdom. This practice is well-known for its excellent service and patient care. If you need to contact them, you can easily do so by calling 1763290555.

Their website, ashwellsurgery.nhs.uk, is an excellent resource for learning more about their services, hours of operation, and the physicians on staff. The clinic's specialties include medical care and doctor services.

One of the reasons why Bassingbourn Surgery stands out is its commitment to providing a welcoming and accessible environment. They offer a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom, making it easy for all patients to access their facilities. Additionally, they have regular restrooms available for all patients.

Another great feature of Bassingbourn Surgery is that they accept new patients, so if you're new to the area or looking for a new primary care provider, they could be an excellent choice for you.

Bassingbourn Surgery has received excellent reviews from patients, with a average opinion of 3.7/5 based on 13 reviews on Google My Business. Patients have praised the clinic's staff for their kind and compassionate care, as well as their professionalism and expertise.

Overall, if you're looking for a reliable and trustworthy medical clinic in the Royston area, Bassingbourn Surgery is an excellent choice. They offer a wide range of services, an accessible and welcoming environment, and a dedicated team of medical professionals.

Don't hesitate to visit their website, ashwellsurgery.nhs.uk, to learn more about the clinic and schedule an appointment. The Bassingbourn Surgery team looks forward to helping you with all of your medical needs.

Reviews of Bassingbourn Surgery

Lorraine Clarke

1/5

Had a request from Addenbrookes hospital for blood tests went to the surgery and was told they no longer do these routinely. Live 12 miles from Addenbrookes and they had no suggestions as to where to get the tests done

Craig Cole

1/5

Terrible surgery, impossible to get appointment or talk to anybody. New online form is a joke. Also funny how my reviews seem to be removed very quickly. Surgery states if you have a complaint please follow their process to file. I’ve done this several times and have never had a reply. Despite being diagnosed with a serious illness. Awful so called surgery.

Tracy Johnson

4/5

Having moved to the area from a previously built up area, Bassingbourne/Ashwell Surgery is like a breath of fresh air. I know I'm going to be able to get through to the surgery via the telephone and am always offered some kind of help. The staff are very helpful. I understand it's difficult to get an appointment with an actual doctor but the triage system seems to work well. If my health requires a doctor, I am generally offered an appointment within the two weeks. Well done team, keep up the good work.

Missy S

1/5

The service , or lack of is absolutely appalling . When poorly and needing to see a doctor you have to wait at least 10 days, generally longer. On several occasions we have had to go to A&E to get treatment. Bassingbourn practice is closed at lunchtime and for 2 half days during the week which is unacceptable and the reason it’s so hard to get an appointment I’m sure.
I would not recommend either Bassingbourn or Ashwell and will be registering elsewhere, Which is a shame as I have been a patient in Bassingbourn for 46 years but have absolutely no faith in the staff or the manner in which it is run.

Sarah Higginbotham

5/5

So priviliged to have this as our local GP surgery. Exceptionally lovely office staff who always make time for a friendly word. Doctors and nurses all professional, supportive and patient too. I particularly appreciate how kind and supportive they've been when I've called to request an emergency appointment for my infant son.

Nick Brown

1/5

Admin team (shared with ashwell) ruin this surgery- despite it being literally on my road I’m planning on switching to one far away as I’m so fed up with them not confirming prescriptions the the pharmacy, having extremely restrictive times where reception/ dispensary will take a call (e.g. to chase your already requested prescription you can only call between 10am-12). It’s an utter shambles. I’m on a long term prescription that hasn’t changed in years and yet still I have to miss doses because they don’t renew prescriptions in a timely manor. It’s also inconsistent on how and when they let you make an appointment- if you can go elsewhere I would advise it I’m afraid.

Tara McCusker

5/5

Brilliant Doctors. I registered here during covid, I have so far sent 3 econsults and they have all been replied to the same day. Both Doctors I've spoken to have been fantastic and caring.

Judith Anderson

5/5

Wonderful people. Very caring warm and compassionate. Exceptional.