Headstone Lane Medical Centre - Harrow

Headstone Lane Medical Centre

Located at Doctors Surgery, 238 Headstone Ln, Harrow HA2 6LY, United Kingdom, Headstone Lane Medical Centre is a medical center and medical clinic offering a range of healthcare services to the local community. With a focus on providing high-quality, accessible care, this medical center has become a trusted name in the area.

The facility boasts several key features and amenities that set it apart from other medical centers in the region:

• Wheelchair accessible entrance - Ensuring easy access for those with mobility issues
• Wheelchair accessible parking lot - Providing convenient parking options for all patients
• Wheelchair accessible restroom - Offering a comfortable and accessible restroom for everyone's needs
• Restroom - A clean and well-maintained restroom for patients and staff

In addition to its physical amenities, Headstone Lane Medical Centre also prides itself on its dedicated and professional staff, who work tirelessly to provide exceptional care to every patient who walks through their doors.

With a rating of 2.3/5 based on 47 reviews on Google My Business, the center has received mixed feedback from its patients. Some appreciate the convenient location and accessible facilities, while others have expressed concerns about wait times and staff communication.

To learn more about Headstone Lane Medical Centre or to schedule an appointment, visit their website at headstonelanemedicalcentre.nhs.uk. You can also reach them by phone at 2084281211.

👍 Reviews of Headstone Lane Medical Centre

miticuttza

1/5

They are always rushing me when I go over with my health problems .I got several illnesses and if I want to discuss more than one I have to book another appointment.The doctors and some of the receptionist are getting irritated when you ask to many questions.I will move from this GP .Do not recommended!!

Hiten S.

5/5

Hello. I am surprised by the harsh reviews. My overall experience has been a positive and kind one. The surgery has continued to provide excellent care and treatment especially since Dr Nanthankumar has taken over. They are always responsive although, given the pressures the NHS is under, it can take a little longer at times. Thank you.

Naba F.

5/5

New management at Headstone Lane Medical Centre is providing excellent service. While some reviews mention wait times and communication issues, the staff and doctors are addressing these concerns and doing very well now.

Sanjiv B.

5/5

Fantastic service even when under pressure, I have always got appointments within a reasonable. Staff, nurses and GPs are very friendly and easy to approach. Thank you to Dr Nandkumar and others for providing a great service. 👍

Ajitha S.

1/5

This is a very poorly run GP practice with unprofessional and appalling reception staff and doctors. I required some forms to be completed which were consistently lost, causing delays and stress. Furthermore, I noted that my medical records were wrong and brought this up to the practice - this was only acknowledged and the mistake explained to me after multiple requests. Specifically, I came across Dr Nanthakumar in regards to this situation. I was shocked and appalled by her unprofessional demeanor when she raised her voice and spent 10 minutes blaming me for her receptionist's miscommunication and mistakes.
I have previously given this practice the benefit of doubt regarding their organisation, however Dr Nanthakumar's awful and unprofessional behaviour was such a shock and I will be moving to a different GP practice.

moniba H.

1/5

Ring in for an appointment, receive one over the phone after a WEEK. The doctors contradict themselves, making the patient very confused and stressed. I was experiencing pain in my rib area. I took a blood test and a BMI test. When I got my results over the phone I was told my BMI was high and I should join some sessions for my weight management.Had a follow up face-to-face appointment, she told me a completely different BMI which is a normal BMI. They told me the wrong BMI, unnecessary stress. Still experiencing the same symptoms. Had a phone appointment, was told that doctor needs to conduct an external examination as the pain could be due to my weight.The face-to-face appointment was with another doctor Dr Sam. She hasn’t read any previous notes, messages, as to why the doctor told me to make another appointment. When I explained, she told me that I have a mental problem and the doctor never said that the pain was due to my weight. It was the doctor that requested for another appointment, not me. The examination did not even take place. Dr Sam actually turned it back on me saying that I have a mental problem. There is no doctor-patient relationship. They dismiss your concerns entirely and simply say just take paracetamol. They don’t listen to the patient. In my opinion these doctors either need a break for their mental state or need more training on how to build a good doctor-patient rapport.

Immaraa A.

1/5

Worst surgery ever seen. Doctors are not identifying any problems. Taking everything easy and putting the patient at risk. When we go to the emergency it's completely different. Some of the receptionists are so rude.

Hiten S.

5/5

Hello. Great service always even when under pressure and acknowledged waits can be longer. I'm very happy with the service provided by staff, nurses and GPs. Thank you to Dr Ravikumar, who has now left, for years of service, Dr Sam for all your help, etc.