Chancery Lane Surgery - Nuneaton

Address: Chancery Ln, Hartshill, Nuneaton CV10 0PB, United Kingdom.
Phone: 2476394766.
Website: chancerylane.warwickshire.nhs.uk
Specialties: Public medical center, Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 44 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Chancery Lane Surgery

Chancery Lane Surgery Chancery Ln, Hartshill, Nuneaton CV10 0PB, United Kingdom

☎️2476394766

⏰ Open Hours of Chancery Lane Surgery

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 8 AM–6:30 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: 9 AM–12 PM
Sunday: Closed

Chancery Lane Surgery: A Comprehensive Overview

For individuals seeking reliable and accessible healthcare services in the Hartshill area of Nuneaton, Chancery Lane Surgery presents a noteworthy option. Located at Address: Chancery Ln, Hartshill, Nuneaton CV10 0PB, United Kingdom, this public medical center offers a range of services delivered by qualified doctors. This document provides a detailed examination of the practice, encompassing its location, specialties, accessibility features, patient feedback, and relevant contact information.

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Location and Contact Details

Chancery Lane Surgeryâs strategic location at Chancery Lane in Hartshill ensures itâs easily reachable for residents within the community. The practiceâs phone number is Phone: 2476394766. Patients can utilize this number to schedule appointments, request medical advice, or inquire about general practice matters. Furthermore, the practiceâs official website, Website: chancerylane.warwickshire.nhs.uk, serves as a valuable resource, providing access to important information, online appointment booking (where available), and details regarding services offered. The website also showcases the surgeryâs commitment to transparency and patient engagement.

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Specialties and Services

Chancery Lane Surgery operates as a public medical center, primarily staffed by doctors. While specific service offerings may evolve, the practice generally provides a comprehensive suite of primary care services, including:

General Medical Check-ups

Vaccinations

Prescription Management

Chronic Disease Management

Minor Injury Treatment

Health Screenings

Referrals to Specialists

Itâs advisable for prospective patients to confirm the current range of services directly with the surgery to ensure they meet their individual healthcare needs. The doctors at Chancery Lane Surgery prioritize patient well-being and aim to provide personalized care within a supportive environment.

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Accessibility Features

Recognizing the importance of inclusivity, Chancery Lane Surgery has implemented various accessibility features to cater to patients with diverse needs. These include:

Wheelchair accessible entrance: Facilitating easy access for individuals using wheelchairs or mobility aids.

Wheelchair accessible parking lot: Providing designated parking spaces for patients and visitors with mobility limitations.

Wheelchair accessible restroom: Ensuring a comfortable and convenient restroom facility for all patients.

Restroom: Offers standard restroom facilities.

The surgeryâs commitment to accessibility demonstrates a dedication to providing equitable healthcare access for the entire community. Details regarding other potential accessibility provisions may be obtained by contacting the practice directly.

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Patient Feedback and Reputation

Currently, Chancery Lane Surgery has 44 reviews on Google My Business. The Average opinion: 2.9/5 reflects a mixed range of patient experiences. While some patients have reported positive interactions and efficient service, others have expressed concerns regarding waiting times or communication. Itâs crucial for potential patients to consider these reviews alongside the practiceâs commitment to quality care when making their decision. Patients are encouraged to share their own experiences through Google My Business to contribute to a comprehensive understanding of the surgeryâs performance. The surgery actively monitors patient feedback and strives to address concerns and improve service delivery.

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Additional Points of Interest

Beyond its accessibility features, Chancery Lane Surgery maintains a professional and welcoming environment. The staff are dedicated to providing compassionate and efficient care. The practiceâs operations adhere to stringent NHS guidelines, ensuring patient safety and confidentiality. Patients are encouraged to arrive promptly for appointments to minimize waiting times and respect the schedule of other patients. Furthermore, the surgery's website provides information on important policies and procedures, fostering transparency and patient understanding. Regular updates are posted on the website regarding changes to services or operational procedures. The surgery is committed to continuous improvement and welcomes suggestions from patients to enhance the overall experience.

In conclusion, Chancery Lane Surgery offers a valuable healthcare option for residents in Hartshill and surrounding areas. Its convenient location, accessibility features, and dedicated team of doctors contribute to a positive patient experience. However, prospective patients are encouraged to conduct thorough research and consider the patient feedback available before scheduling an appointment. Contacting the surgery directly is the best way to obtain the most up-to-date information regarding services and appointment availability. The practice's commitment to providing quality care within a supportive environment makes it a trusted healthcare provider in the community.

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👍 Reviews of Chancery Lane Surgery

Courtney S.

1/5

Can never get an appointment even when ringing at 8am. Rang two weeks ago at 8am was cut off 3 times and then finally got through after 26 minutes to be told no appointments left whilst crying on the phone because of how ill I felt and that I couldn’t keep water down. Rang 111, was told to go to a & e. Went to a & e, turns out I had pneumonia in both lungs and one lung could’ve collapsed from how much it had been infected and was admitted to hospital for 4 days with after care also.
Called today for my daughter who has a cough and is only 5, just to be cautious with how poorly I was, no appointments left! What grinds my gears more is that they don’t tell you whilst you’re waiting on the phone that they’re fully booked so your time is completely wasted! What was the point in spending money to move to a bigger surgery when no one can get an appointment!! Seriously annoying, thinking of moving surgeries.

Konrad N.

1/5

Private medicine gave me steroids and antibiotics. GP doctor said just drink warm water with peper and lemon. Sad...

Claire H.

1/5

Terrible service. You can never get through to book an appointment and if you are lucky to get one it is always a phone call at an unbeknown time in the day. You have to wait by your phone all day and if you miss it you wont get another appointment. (working full time with 2 children this is an impossible task) I have been with the surgery over a year now. I have never been seen face to face. I feel they are always quick to prescribe antibiotics without discussing the symptoms or causes fully. It is by far the worst surgery I have been with. The only positive is the reception team are polite and friendly as they can be.

Susan L.

2/5

Changed my doctors 3 weeks ago to Chancery Lane my sister in law recommended this practice. Have visited the surgery twice. I could not fault the staff very nice people. Very pleased with my visit checked in went through to the waiting room the nurse was waiting at the door for me. Brilliant patient care

Briony F.

5/5

We have recently moved to the area from Sutton Coldfield and registered with the practice, very easy to do, prompt and a pleasant experience. The service, they as a team, have provided has been excellent. From the reception team, the nurse and the Doctors I have dealt with so far in our short time here has been second to none. Nothing has been too much bother, even when a particular prescription item was not available, an alternative was prescribed and sent to the pharmacy for me to collect. This is such a breath of fresh air, since dealing with the surgery my husband was registered with. Well done!

Holly J.

1/5

Not a very nice experience when I came to pick up a prescription. Was left standing at the window for a good while, while the receptionists spoke loudly of their family lives (I could hear their conversations). The lady at the window looked at me and still waited to finish her long story and leave me waiting before she saw to me.
Doctors are good, but the receptionists really need to brush up on their customer service skills. I really wasn’t impressed.

Jo C.

5/5

Front desk staff are a cheery helpful team that go beyond to assist. Always been able to get an appointment. Doctors have a great attitude and actually listen. What a gem of a surgery. Having moved from what people would assume to be a far more privileged surgery I can happily say I'm much happier in Chancery Lanes care.

P M.

1/5

Doctors don’t listen to you at all when you try to tell them something, they just dismiss whatever you say. They aren’t considerate in terms of booking appointments if you have difficulty getting to the surgery, if you can even get an appointment in the first place. Not a friendly environment at all, very condescending attitudes over the phone and in person.