Camphill GP Led Health Centre - Nuneaton

Aaron W.

Absolutely useless, you can't even call for an appointment any more. You have to fill in a form and just wait. Better off calling 111, it's no wonder our hospitals are under such strain.

John O.

This has become a very bad joke now. I no longer have any idea WHO my doctor actually is or if I even have one. I can't help thinking this surgery doesn't really have any.
It also seems they're not even offering appointments any more as you can only 'request' an 'online consultation'.
This is a tragedy waiting to happen, through either medical negligence or misdiagnosis. How you can claim to be providing 'health care services' like this is beyond me if you're neither SEEING nor even TALKING to patients.
Desperately needs NHS or CQC intervention before somebody dies.
Leaving and submitting a complaint to NHS, CQC & GMC.
Appalling!

Karolina C.

I don't know why this health centre has such a bad reviews. Ladies at the reception are always kind and helpful to me. Doctor and nurse also helpful. This is a busy centre with all new development... way too many patients in this small centre. NHS is struggling everywhere in the UK but this is not the employees fault. I hope they will get some funds for more nurses and doctors, so the service will run more smoothly and waiting time will be reduced in the future.

Aisha S.

You will hardly ever get an appointment, I rely on our out of hours, AnE and 111 to get medical help for myself and my children. Even if you do call at 8:00 o clock receptionists tell you that all the appointments are gone and to call back next day. This surgery is busier than Prime minister. I am looking forward to change to another surgery who will be able to meet my needs of healthcare and be able to provide me at least one appointment over period of 6 months. Don't waste your time registering at this surgery.

Dr M. A.

We had an appointment for our son yesterday both vaccination and GP appointment. Unfortunately we missed it because we got stuck in the traffic. I was so worried about missing the appointments and called the receptionist to reschedule it. The receptionist was so kind and considerate and she sorted us yesterday itself. I can’t thank enough the GP who saw my son late even we missed our appointment regardless of his busy schedule.if I have known the name of the receptionist and GP, I would have thanked them personally here: GP was so kind and listened to all our doubts patiently and he did not rush us to see the next patient quickly. He did not just listen to the chief complaint as most of the GPs do, but cleared all our worries and concerns about our child in the single appointment . He is the true representative of NHS practice. He was considerate and reassured us. Big hats off to the receptionist lady who go above and beyond and sort both the appointments yesterday itself. You are doing an amazing job. Thank you Camphill practice. Thank you for the care and service

Michał S.

I am writing this review as I believe that a 1.9/5 rating is not a fair representation.

This morning, I called at 08:10 to book an appointment and was informed that I was sixth in the queue. After finally getting through, I was told that the practice was unable to confirm the appointment time because the doctor starts late and finishes precisely at 5, and that they would call me back after the doctor's arrival. When I asked what time I could expect the call back, I was told that I had called late and that it would likely be in the second half of the day. However, I never received a call back.

I am unsure whether this is a result of poor management, a shortage of doctors, or an issue with the receptionists. I do not wish to judge or single out any individual, but I feel that anyone who calls a GP practice is in need and deserves to be treated fairly and with respect.

At present, I am unsure whether I am still waiting in the queue to be booked, or if I need to try again the next available day. A clear and timely form of communication would have been greatly appreciated.

RINI A.

I do realise how busy GP surgery’s can be. Anytime you call them your phone so attended and they give you honest advise and info about the appointment status. Great staffs- we had positive experience with my son. I took him for vaccination, we ended up reaching there 30 mins early and the Sonjya the nurse attended to us.
She was kind and very caring. ( Soniya - apologies if the spelling is wrong). Reception staffs are great as well.
Kudos team

Atsuhiko C.

Toxic, lazy, rude, incompetent, unprofessional, dangerous.

Stay away, if you are with and have been treated like me, complain. Don’t let it lay as is, it Needs fixing.

There are no full time doctors here, only part time.

I have Ben left without pain relief, countless times. All due to laziness and poor communication.

Receptionist are often rude, and 30mins the wait time is common.

Now leaving the surgery.